Reviews
On June 23, 2025, I tried to purchase a 2025 Nissan Kicks
On June 23, 2025, I tried to purchase a 2025 Nissan Kicks SR FWD in Canyon Bronze Metallic through the Nissan Buy@Home program from Charlie Clark Nissan (CCN) where CCN is listed as a participating dealer. Through the Buy@Home, Nissan offered me a non discounted MSRP price of $30,002 including tax, title, license, and fees. I also had a check from my Credit Union for that particular car and a cash down payment, ready to purchase it as a cash deal. However, after I spoke with my salesman and I had gone through Nissan's Buy@Home for purchase from CCN, he came back with additional charges that CCN tacks on outside of the MSRP. These additional charges were $2,194, out of which I only wanted $499 for window tint. CCN's total price, no discounts given, including tt&l, was $32,925.52, $2,923.52 over the Buy@Home price that Nissan offered me. To accommodate the higher price and still pay for Charlie Clark Nissan’s $2,194 “pocket lining”, including tt&l, the salesman suggested I get a 2025 Kicks in SV FWD. I would effectively be paying the same price for a lesser vehicle. Therefore I ended my negotiations with Charlie Clark Nissan. The next day, I bought a new 2025 Nissan Kicks SR in AWD with $800 additional 2 tone paint in Arctic Ice Blue from a different dealer in El Paso for $1,975 less. When I searched at the Nissan Buy@Home program website, that dealer was not listed, but is a dealer I found through the Navy Federal True Car car buying service website and the Military True Car car buying website. Because Charlie Clark Nissan (CCN) refused to delete even some of the addendum charges, I paid less for a more expensive and better 2025 Kicks, SR AWD in Arctic Ice Blue at different El Paso dealer. Effectively, CCN would not live up to my offer from the Nissan Buy@Home program.
On June 23, 2025, I tried to purchase a 2025 Nissan Kicks
On June 23, 2025, I tried to purchase a 2025 Nissan Kicks SR FWD in Canyon Bronze Metallic through the Nissan Buy@Home program from Charlie Clark Nissan (CCN) where CCN is listed as a participating dealer. Through the Buy@Home, Nissan offered me a non discounted MSRP price of $30,002 including tax, title, license, and fees. I also had a check from my Credit Union for that particular car and a cash down payment, ready to purchase it as a cash deal. However, after I spoke with my salesman and I had gone through Nissan's Buy@Home for purchase from CCN, he came back with additional charges that CCN tacks on outside of the MSRP. These additional charges were $2,194, out of which I only wanted $499 for window tint. CCN's total price, no discounts given, including tt&l, was $32,925.52, $2,923.52 over the Buy@Home price that Nissan offered me. To accommodate the higher price and still pay for Charlie Clark Nissan’s $2,194 “pocket lining”, including tt&l, the salesman suggested I get a 2025 Kicks in SV FWD. I would effectively be paying the same price for a lesser vehicle. Therefore I ended my negotiations with Charlie Clark Nissan. The next day, I bought a new 2025 Nissan Kicks SR in AWD with $800 additional 2 tone paint in Arctic Ice Blue from a different dealer in El Paso for $1,975 less. When I searched at the Nissan Buy@Home program website, that dealer was not listed, but is a dealer I found through the Navy Federal True Car car buying service website and the Military True Car car buying website. Because Charlie Clark Nissan (CCN) refused to delete even some of the addendum charges, I paid less for a more expensive and better 2025 Kicks, SR AWD in Arctic Ice Blue at different El Paso dealer. Effectively, CCN would not live up to my offer from the Nissan Buy@Home program.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Emerald Luna, thank you for taking the time to leave us feedback about your experience with us. Here at Charlie Clark Nissan El Paso, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (915) 706-4100 to discuss ways we can better serve you in the future.
I tried to purchase a 2025 Nissan Kicks SR FWD in Canyon
I tried to purchase a 2025 Nissan Kicks SR FWD in Canyon Bronze Metallic through the Nissan Buy@Home program from Charlie Clark Nissan (CCN) where CCN is listed as a participating dealer. Through the Buy@Home, Nissan offered me a non discounted MSRP price of $30,002 including tax, title, license, and fees. I also had a check from my Credit Union for that particular car and a cash down payment, ready to purchase it as a cash deal. However, after I spoke with my salesman and I had gone through Nissan's Buy@Home for purchase from CCN, he came back with additional charges that CCN tacks on outside of the MSRP. These additional charges were $2,194, out of which I only wanted $499 for window tint. CCN's total price, no discounts given, including tt&l, was $32,925.52, $2,923.52 over the Buy@Home price that Nissan offered me. To accommodate the higher price and still pay for Charlie Clark Nissan’s $2,194 “pocket lining”, including tt&l, the salesman suggested I get a 2025 Kicks in SV FWD. I would effectively be paying the same price for a lesser vehicle. Therefore I ended my negotiations with Charlie Clark Nissan. The next day, I bought a new 2025 Nissan Kicks SR in AWD with $800 additional 2 tone paint in Arctic Ice Blue from a different dealer in El Paso for $1,975 less. When I searched at the Nissan Buy@Home program website, that dealer was not listed, but is a dealer I found through the Navy Federal True Car car buying service website and the Military True Car car buying website. Because Charlie Clark Nissan (CCN) refused to delete even some of the addendum charges, I paid less for a more expensive and better 2025 Kicks, SR AWD in Arctic Ice Blue at different El Paso dealer. Effectively, CCN would not live up to my offer from the Nissan Buy@Home program.
I tried to purchase a 2025 Nissan Kicks SR FWD in Canyon
I tried to purchase a 2025 Nissan Kicks SR FWD in Canyon Bronze Metallic through the Nissan Buy@Home program from Charlie Clark Nissan (CCN) where CCN is listed as a participating dealer. Through the Buy@Home, Nissan offered me a non discounted MSRP price of $30,002 including tax, title, license, and fees. I also had a check from my Credit Union for that particular car and a cash down payment, ready to purchase it as a cash deal. However, after I spoke with my salesman and I had gone through Nissan's Buy@Home for purchase from CCN, he came back with additional charges that CCN tacks on outside of the MSRP. These additional charges were $2,194, out of which I only wanted $499 for window tint. CCN's total price, no discounts given, including tt&l, was $32,925.52, $2,923.52 over the Buy@Home price that Nissan offered me. To accommodate the higher price and still pay for Charlie Clark Nissan’s $2,194 “pocket lining”, including tt&l, the salesman suggested I get a 2025 Kicks in SV FWD. I would effectively be paying the same price for a lesser vehicle. Therefore I ended my negotiations with Charlie Clark Nissan. The next day, I bought a new 2025 Nissan Kicks SR in AWD with $800 additional 2 tone paint in Arctic Ice Blue from a different dealer in El Paso for $1,975 less. When I searched at the Nissan Buy@Home program website, that dealer was not listed, but is a dealer I found through the Navy Federal True Car car buying service website and the Military True Car car buying website. Because Charlie Clark Nissan (CCN) refused to delete even some of the addendum charges, I paid less for a more expensive and better 2025 Kicks, SR AWD in Arctic Ice Blue at different El Paso dealer. Effectively, CCN would not live up to my offer from the Nissan Buy@Home program.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Ginnyemeraldluna, thank you for taking the time to leave us feedback about your experience with us. Here at Charlie Clark Nissan El Paso, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (915) 706-4100 to discuss ways we can better serve you in the future.
Fui a Charlie Clark Nissan en busca de un auto nuevo, mi
Fui a Charlie Clark Nissan en busca de un auto nuevo, mi prima me recomendó al salesman Poncho Aguilar, y salí muy contenta con mi nuevo 2025 Nissan Kicks, el me ayudó en el proceso de compra y me explico todo muy bien, súper recomendado y pronto volveré para comprar un carro para mi hija y volveré con Poncho. Gracias Charlie Clark y Poncho Aguilar 🙏🏼
Fui a Charlie Clark Nissan en busca de un auto nuevo, mi
Fui a Charlie Clark Nissan en busca de un auto nuevo, mi prima me recomendó al salesman Poncho Aguilar, y salí muy contenta con mi nuevo 2025 Nissan Kicks, el me ayudó en el proceso de compra y me explico todo muy bien, súper recomendado y pronto volveré para comprar un carro para mi hija y volveré con Poncho. Gracias Charlie Clark y Poncho Aguilar 🙏🏼
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sandra Gómez, ¡estamos muy contentos de haber podido superar sus expectativas! ¡Agradecemos sus comentarios! ¡Esperamos su próxima visita! ¡Cuídate!
Bought a 2025 Nissan Armada.
Bought a 2025 Nissan Armada. This is the 4th vehicle we purchase in Charlie Clark and we always return with Poncho Aguilar because he provides exceptional customer service. I highly recommend him if you want to purchase a vehicle at Charlie Clark, he explains everything very well!!
Bought a 2025 Nissan Armada.
Bought a 2025 Nissan Armada. This is the 4th vehicle we purchase in Charlie Clark and we always return with Poncho Aguilar because he provides exceptional customer service. I highly recommend him if you want to purchase a vehicle at Charlie Clark, he explains everything very well!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dianna, we're so glad that we were able to go above and beyond your expectations! Thank you again for leaving us this response!
My experience with Charlie Clark Nissan was amazing, my
My experience with Charlie Clark Nissan was amazing, my salesman understand all my needs, and he was very friendly and very knowledgeable, thanks Mr Poncho Aguilar.
My experience with Charlie Clark Nissan was amazing, my
My experience with Charlie Clark Nissan was amazing, my salesman understand all my needs, and he was very friendly and very knowledgeable, thanks Mr Poncho Aguilar.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Monica Alvarez, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!
Muchas gracias señor poncho por sus atenciones y tiempo
Muchas gracias señor poncho por sus atenciones y tiempo que nos dedico se lo agradezco por avernos ayudado en sacar nuestro nuevo caro
Muchas gracias señor poncho por sus atenciones y tiempo
Muchas gracias señor poncho por sus atenciones y tiempo que nos dedico se lo agradezco por avernos ayudado en sacar nuestro nuevo caro
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Daniela, ¡nos alegra mucho haber superado tus expectativas! Siempre nos esforzamos por brindar un servicio de primera calidad a cada huésped, y nos complace saber que disfrutaste de tu experiencia en Charlie Clark Nissan El Paso. Gracias de nuevo por tomarte el tiempo de compartir esta información sobre tu reciente visita. ¡Cuídate!
Highly recommend to anyone looking for the perfect
Highly recommend to anyone looking for the perfect vehicle and an outstanding service. If possble ask for Mr. Poncho not only was he extremely helpfull but also help us in getting an incredible deal for our new car
Highly recommend to anyone looking for the perfect
Highly recommend to anyone looking for the perfect vehicle and an outstanding service. If possble ask for Mr. Poncho not only was he extremely helpfull but also help us in getting an incredible deal for our new car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Benjamin Perez, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Charlie Clark Nissan El Paso! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Me recomendaron a Poncho Aguilar y solo vine a ver los
Me recomendaron a Poncho Aguilar y solo vine a ver los carros a Charlie Clark, realmente no quería comprar ese día, pero el señor Poncho me dio un excelente explicación sobre pagos y como sería muy bueno para mí comprar ese día que me convenció y pues me lleve mi versa Nissan 2024 y estoy feliz.... Gracias Poncho Aguilar. 100% recomendado
Me recomendaron a Poncho Aguilar y solo vine a ver los
Me recomendaron a Poncho Aguilar y solo vine a ver los carros a Charlie Clark, realmente no quería comprar ese día, pero el señor Poncho me dio un excelente explicación sobre pagos y como sería muy bueno para mí comprar ese día que me convenció y pues me lleve mi versa Nissan 2024 y estoy feliz.... Gracias Poncho Aguilar. 100% recomendado
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
¡Maricela, muchas gracias por su reseña! Nos alegra saber que Poncho le brindó una excelente atención y le ayudó a encontrar el vehículo perfecto. ¡Felicidades por su nuevo Nissan Versa 2024! Disfrútelo al máximo. 🚗🎉 Atentamente, Celeste Del Rio Owner Loyalty Manager Charlie Clark Nissan El Paso Celeste.delrio@cclarkauto.net (915)706-4100
Muy contento con el servicio del Sr poncho una persona
Muy contento con el servicio del Sr poncho una persona muy eficiente y muy educado este Sr my familia y un servidor quedamos muy satisfechos con sus servicios muy buen vendedor y muchas gracias por todo
Muy contento con el servicio del Sr poncho una persona
Muy contento con el servicio del Sr poncho una persona muy eficiente y muy educado este Sr my familia y un servidor quedamos muy satisfechos con sus servicios muy buen vendedor y muchas gracias por todo
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
¡Luis, muchísimas gracias por su excelente reseña! Nos alegra saber que el Sr. Poncho le brindó un servicio eficiente y de calidad. Apreciamos su confianza y esperamos atenderlo nuevamente en el futuro. ¡Disfrute su nuevo vehículo! Atentamente, Best regards, Celeste Del Rio Owner Loyalty Manager Charlie Clark Nissan El Paso
I want to congratulate Missael Vargas at Charlie Nissan
I want to congratulate Missael Vargas at Charlie Nissan El Paso Tx. He is an asset to the company for his courteous help and client attention. He is knowledgeable and tries hard to find solutions to problems and issues with fixing my Rouge. Please let Charlie Know. I am a satisfied costumer that recommends Missael to my friends. Thank You! Cristina Fonseca
I want to congratulate Missael Vargas at Charlie Nissan
I want to congratulate Missael Vargas at Charlie Nissan El Paso Tx. He is an asset to the company for his courteous help and client attention. He is knowledgeable and tries hard to find solutions to problems and issues with fixing my Rouge. Please let Charlie Know. I am a satisfied costumer that recommends Missael to my friends. Thank You! Cristina Fonseca
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dear Cristina, Thank you for your kind words about Missael! We’re delighted to hear he provided excellent service and will be sure to share your feedback with him and Charlie. Your recommendation means a lot, and we appreciate your trust. Let us know if you ever need anything, safe travels in your Rogue! Best regards, Celeste Del Rio Owner Loyalty Manager Charlie Clark Nissan El Paso Celeste.delrio@cclarkauto.net (915)706-4100