Nucar Nissan of Norwood

I called got an estimated price said to bring in and have them listen to recording in case of discrepancy at check in! I did and they tried to screw me withxa different price!so I left!

Excellent! People were nice and professional. I will go back. The person at the front desk was very nice. The price was in line with my expectations

I came in lot Boch Nissan for an oil change and everyone was great and I was out in about an hour or so. Thanks again!

Carlos was my salesman. If your in the market for a Nissan I highly recommend him. He’s very thorough Finance was also! In and out quickly. Drove off with car the same day!

My husband and I went to the Nissan Norwood dealership last Monday, January 14th. Sydney (our salesperson) called us a few times before we scheduled our visit. Sydney was great. She is super friendly, social and helpful. Sydney and Ian welcomed us when we arrived. They both were incredibly knowledgeable. They didn’t hesitate to answer our questions, and they wanted to work with us. Joseph, our financial advisor, was great to deal with as well. My husband and I leased from this dealership for a second time, and we weren’t disappointed. Keep the good work.

Software upgrade to diagnose troubleshooting should not be the responsibility of the customer, a $21.00 part that took 5 minutes should not be $333.00

This is the short version of events: We experienced excellent service from the sales department (Nik, Carlos, Ian , George) which was the direct opposite of the service we received from the service department (Gabriel, Cynthia) Upon arrival at 7:00 AM at the service dept. I had to wait for the rep to finish his breakfast before he asked to sssist me. The rep was dismissive and unprofessional. I was told my service would take two to three days to complete, I was not contacted by the service dept. during that time period. I called myself and was told the car would be ready for pickup the next day. When I arrived the next day the scheduled repairs had not yet been completed. The vehicle had to sent out again for a total of eight business days to have the repairs completed. the reason given was a ‘lack of cummication’ between the contracted repair shop and Boch Nissan.

It was my first time there for service, Marvin took care of me. He was so pleasant to work with! I would recommend this service center highly!

Amazing customer service from Mr.Henry, I went into Nissan a month or so ago, not expecting to buy anything just browsing. Mr.Henry greeted me within minutes of me arriving, I explained to him that I was just browsing for my daughter, he very kindly assisted me the rest of the way. Unpressured, I made a purchase , he is very well spoken, knows the product and answered all of my questions without missing a detail, if only every customer service experience was like this.

The service rep. Gabriel was very professional and in-depth in his explanation every step of the way. What a great guy, I would recommend him for a raise if I have my way.