Reviews
Write a reviewAn Honest Car Dealer
I can say that this was the most PAINLESS and ENJOYABLE car buying experience I have ever had!! I went to Alpha Motors looking for a car my daughter could use to drive from home to college and back as well as in La Crosse and not worry about breakdowns. Yanni was the man that helped us and he was very professional yet friendly and very knowledgeable yet not pushy! It is so refreshing to go somewhere to buy a car NOT get the run around, sales games, or high pressure. My experience was like talking to a family member and knowing that I was not being taken advantage of. What an AWESOME experience!!!
An Honest Car Dealer
I can say that this was the most PAINLESS and ENJOYABLE car buying experience I have ever had!! I went to Alpha Motors looking for a car my daughter could use to drive from home to college and back as well as in La Crosse and not worry about breakdowns. Yanni was the man that helped us and he was very professional yet friendly and very knowledgeable yet not pushy! It is so refreshing to go somewhere to buy a car NOT get the run around, sales games, or high pressure. My experience was like talking to a family member and knowing that I was not being taken advantage of. What an AWESOME experience!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very smooth
Very nice. Everything went smoothly and I got a few options narrowed down. I didn't have any problems with the dealers, I was able to get out as fast as I got in.
Very smooth
Very nice. Everything went smoothly and I got a few options narrowed down. I didn't have any problems with the dealers, I was able to get out as fast as I got in.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
From CA to WI; Proud Subie Owner
Moving across the country from San Diego, CA to MKE, Wisconsin for grad school during a global pandemic is daunting enough...researching and purchasing a used car in a completely foreign state with no prior connections, family or knowledge of "real weather" is downright terrifying. After traversing across greater Milwaukee and visiting a multitude of dealerships with less than ideal experiences, I have truly found both a "car home" away from home and quite honestly a family in Alpha Motors, New Berlin. While the cozy, clean, and welcoming dealership itself is the quintessential representation of a proud family-owned business, Yanni and his team are world-class when it comes to their detailed knowledge about cars and passionate commitments to customer service. Yanni literally spent HOURS on the phone with me over the course of a week as we went over each and every single detail and feature I was looking for in a used car. I felt as if I was talking to a mechanical engineer, sales manager, fellow customer, car enthusiast, and friend all in one. He supported me both in my personal research/opinions yet extended so much insight, experience, and knowledge that truly made me feel like a confident and informed consumer. Alpha Motors strives to uphold their strong family values not only within their business, but within their customer service and relationships; they genuinely function on the model of finding the best car for YOU and build relationships with their customers as if they were selling a car to one of their own. THANK YOU so much Alpha Motors! You have a lifelong customer, fan, and friend, and had we not been observing social distancing, I would've given your team both a handshake and a hug :)
From CA to WI; Proud Subie Owner
Moving across the country from San Diego, CA to MKE, Wisconsin for grad school during a global pandemic is daunting enough...researching and purchasing a used car in a completely foreign state with no prior connections, family or knowledge of "real weather" is downright terrifying. After traversing across greater Milwaukee and visiting a multitude of dealerships with less than ideal experiences, I have truly found both a "car home" away from home and quite honestly a family in Alpha Motors, New Berlin. While the cozy, clean, and welcoming dealership itself is the quintessential representation of a proud family-owned business, Yanni and his team are world-class when it comes to their detailed knowledge about cars and passionate commitments to customer service. Yanni literally spent HOURS on the phone with me over the course of a week as we went over each and every single detail and feature I was looking for in a used car. I felt as if I was talking to a mechanical engineer, sales manager, fellow customer, car enthusiast, and friend all in one. He supported me both in my personal research/opinions yet extended so much insight, experience, and knowledge that truly made me feel like a confident and informed consumer. Alpha Motors strives to uphold their strong family values not only within their business, but within their customer service and relationships; they genuinely function on the model of finding the best car for YOU and build relationships with their customers as if they were selling a car to one of their own. THANK YOU so much Alpha Motors! You have a lifelong customer, fan, and friend, and had we not been observing social distancing, I would've given your team both a handshake and a hug :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
AMAZING DEALERSHIP
I've utilized Alpha Motors for both repairs on my previous car and to buy a used car recently. I worked with Yanni, a down-to-earth, approachable, and kindhearted young gentleman with knowledge beyond his years. He helped guide my decisions without being pushy, but instead displayed facts and options. He and his dad own the dealership and promote a laid-back atmosphere that feels much more friendly than stuffy. They worked to find the perfect vehicle for me: in my price range with features and mileage I was comfortable with. I'll definitely be returning!
AMAZING DEALERSHIP
I've utilized Alpha Motors for both repairs on my previous car and to buy a used car recently. I worked with Yanni, a down-to-earth, approachable, and kindhearted young gentleman with knowledge beyond his years. He helped guide my decisions without being pushy, but instead displayed facts and options. He and his dad own the dealership and promote a laid-back atmosphere that feels much more friendly than stuffy. They worked to find the perfect vehicle for me: in my price range with features and mileage I was comfortable with. I'll definitely be returning!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best dealership I've ever dealt with
Andy and Yanni are both very genuine and personable people. Yanni walked my wife and I through the purchase as well as all the dashboard features of the 2015 Ford Fiesta we purchased. They had the car's paint touched up and spotlessly cleaned inside and out before I picked it up. Looks like a brand new car! I'm very happy with it after driving it for a couple hundred miles. They were right up front with a minor thing that was wrong with the car. Very honest people . Would not hesitate to do business with them again.
Best dealership I've ever dealt with
Andy and Yanni are both very genuine and personable people. Yanni walked my wife and I through the purchase as well as all the dashboard features of the 2015 Ford Fiesta we purchased. They had the car's paint touched up and spotlessly cleaned inside and out before I picked it up. Looks like a brand new car! I'm very happy with it after driving it for a couple hundred miles. They were right up front with a minor thing that was wrong with the car. Very honest people . Would not hesitate to do business with them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best dealership around.
Best dealership we have ever had business with. Yanni was very cool to talk to and make a deal with. This is a very honest business. I will be doing my car shopping here again!!!
Best dealership around.
Best dealership we have ever had business with. Yanni was very cool to talk to and make a deal with. This is a very honest business. I will be doing my car shopping here again!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good Experience
As far as the used car buying experience goes, shopping here was about as painless as it gets. Came interested in a car, Yanni walked my fiance and I over to it, gave us some preliminary info and then left us alone to look at it at our own pace. He wasn't pushy when we said we wanted some time before making a decision on the car, ended up buying it a few days later and the buying process was pretty simple and straightforward. We left happy with the car, nothing frustrating from the buying process.
Good Experience
As far as the used car buying experience goes, shopping here was about as painless as it gets. Came interested in a car, Yanni walked my fiance and I over to it, gave us some preliminary info and then left us alone to look at it at our own pace. He wasn't pushy when we said we wanted some time before making a decision on the car, ended up buying it a few days later and the buying process was pretty simple and straightforward. We left happy with the car, nothing frustrating from the buying process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing service!
I was greeted with a smile that lasted my whole time there! Yanni was very nice and helpful. He offered me many cars to view when I didn’t know what I wanted. He did not pressure me at all which is something I was worried about with going to a dealer. Definitely a family friendly dealership, you can tell they’re a family owned business and value their customers. He was willing to help me with the short amount of time I had to finish this process and was very nice about it!! Overall I had an amazing experience here!
Amazing service!
I was greeted with a smile that lasted my whole time there! Yanni was very nice and helpful. He offered me many cars to view when I didn’t know what I wanted. He did not pressure me at all which is something I was worried about with going to a dealer. Definitely a family friendly dealership, you can tell they’re a family owned business and value their customers. He was willing to help me with the short amount of time I had to finish this process and was very nice about it!! Overall I had an amazing experience here!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Service and great people
Andy and Yanni were so easy to work with during the purchasing process. They were very personable and answered each and every question. I would highly recommend anyone shopping for a car to buy from this dealership.
Excellent Service and great people
Andy and Yanni were so easy to work with during the purchasing process. They were very personable and answered each and every question. I would highly recommend anyone shopping for a car to buy from this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our Christmas Experience
We purchased a vehicle from Yanni right before Christmas and the experience was absolutely amazing. Both him and his dad make you feel completely welcome and will do anything they can to make the buying experience easier for the customer. We left not only with a vehicle, but with all intention to purchase from there in the future. I highly recommend Alpha Motors to anyone looking for a car.
Our Christmas Experience
We purchased a vehicle from Yanni right before Christmas and the experience was absolutely amazing. Both him and his dad make you feel completely welcome and will do anything they can to make the buying experience easier for the customer. We left not only with a vehicle, but with all intention to purchase from there in the future. I highly recommend Alpha Motors to anyone looking for a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase