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Ricart Used Car Factory

(7,096 reviews)
Visit Ricart Used Car Factory
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 10:00am–8:00pm 8:00am–6:00pm
Tuesday 10:00am–8:00pm 8:00am–6:00pm
Wednesday 10:00am–8:00pm 8:00am–6:00pm
Thursday 10:00am–8:00pm 8:00am–6:00pm
Friday 10:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday 12:00pm–5:00pm Closed
2025 state dealer award
View 18 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2020 state dealer award 2017 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(614) 808-4184 (614) 808-4184

Reviews

(7,096 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ricart Used Car Factory from DealerRater.

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Second vehicle I have purchased at Ricart

I highly recommend John Thornton for excellent customer service, knowledge and years of experience. He went above and beyond to help me purchase my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great service

Everything went smoothly. Drew was a big help and made the process easy. I am very pleased with my car! Thankful that Drew and Dan were so easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience!

James, along with the rest of the service crew, helped me find the perfect SUV while still staying in my price range! James is very easy to speak to, and he made the buying process much easier than I expected it to be!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Experience!

We had a great experience during the purchase of our Ford Edge. I have to say that Millicent was a great sales person and was genuinely interested in having the car ready that we were interested in since we traveled three hours to see the vehicle. The day after we purchased our vehicle Millicent even took the time on her day off to text me to make sure we made it home safely and to make sure my wife liked her vehicle. I have to say dealers in my local area have never gone above and beyond like the people at Ricart!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Experience

Great experience buying my used Silverado. Cody and Thomas made sure that what I wanted done to my truck was taken care of before and after buying! Thomas was always quick to respond to me or call back when he wasn't available. Cody made sure that I was able to look at the trucks I was interested in and what I needed. He did not pressure me into any sale. Will DEFINITELY be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Ricart n mat

Matt was great he was very patient with us....he was very straight forward...waited patiently with us because my insurance company was dragging their feet. .Thank you Ricart & Matt I will be sending my friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Good experience

Very helpful and made sure I understood all the details and made it easy to buy. worked well with me put in a nice used truck I appreciated it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Purchased a used vehicle

My wife and I stopped at Ricart looking for a used sports utility vehicle with certain accessories. Devin and Dustin showed us several makes and models. Following a test drive we selected a KIA. My wife drove the KIA for a day and discovered the vehicle did not have automatic head lights and decided she was not completely satisfied with the purchase. We returned to Ricart and without question Devin showed my wife additional vehicles. This time my wife selected a Ford Escape which she loves. Devin Michalak & Dustin Warthman at Ricart Automotive were our sales folks and I highly recommend both.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great

Great experience will recommend to any one in the future. Took time to consider the car and price I was looking for. Thank you for the time and experience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Wonderful people to do business with!!!

Our saleswoman, Jessica, was ABOVE and BEYOND awesome! She not only helped us find the best possible vehicle for my daughter, but she also made us feel comfortable and at home. I would 10/10 recommend Jessica to anyone in the market for a new/used car. She is the best as well as Ricart!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.