Grand Motorcars

They were awesome, fast and precise working with me on all of my needs. I do recommend!!

Good guys. Honored the better price from AutoTrader. Didn't get me what I wanted on my trade-in but got me close.

Princeton Mays he is good person help me like friend so that is good for me b/c I can invite friends and I see good customer service so thanks.

Great, Respectful, Customer Focused, Exceptional Dealership, from the Leadership on the way down to the Sales force, I highly recommend this dealership for their ability to work with myself, during this holiday season, kudos.

Donnie was awesome very informative and all the way well rounded dealer . He has great vibe and very good energy , which is what you are looking for with all the pressures of buying a good car thank you Donnie .

Told me the car was in immaculate condition. Drove over 6 hours away. Test drive was short only right turns to hide the flaws of warped rims and suspension issues. Loud popping noise making left turns. They were only worried about making a sale not the buyers benefit. I ask them to only run my credit 3x they ran it over 8!!!! Very the finance person was mumbling through the paperwork. They were not professional one bit. Luckily I was able to take the car back and was told I could not get my 300 down payment back but could use it towards another car. I gladly told them of course I do not want to do that and drove 6 and a half hours back home. I would not recommend anyone doing business with this company.

I JUST GOT A LETTER TODAY THAT THEY PUT A STOP PAYMENT ON THE CHECK THAT WAS SENT TO THE DMV TO PAY FOR MY TAXES!!!!!! THESE PEOPLE ARE FREAKING CROOKS, THIEVES, AND LIARS!!!!! I HAVE PICTURES OF THE LETTER I UPLOADED TO THEIR GOOGLE REVIEW!!!! MY BANK PAID THEM IN FULL FOR THE COST OF EVERYTHING!!!!!

I'm disabled American Veteran I had a great time up there at this dealership salespeople sales manager finance department everything went well. My second set of keys to the mail cuz I live about 80 Mi south of the grand Motorcars excellent place got the vehicle I wanted excellent vehicle low mileage thank you

My salesperson was named Farah she is nice and friendly and knowledgeable the financing went outstanding I was looking for a certain truck and couldn't get up inside the truck with my legs and back so I found another truck a ram four-wheel drive I end up buying that one it's one of the best purchases I made the sales manager was everything went very very well I'm totally pleased thank you

DO NOT BUY HERE!!! THEY LIE ABOUT THE CAR FAX AND THEN KEEP YOUR DEPOSIT. I purchased a car on 4/7/22 my sales person name was mackenzie she’s was as sweet as she could be but management suck. Let me start by saying the car was ok at first sight after taking it home I noticed it was nasty on the in side, the back tire rotten, mileage was fabricated, they don’t have any Ford floor mats, I was told they would just go get them from another Ford on the premises but after my purchase she told me the car was no longer on the lot so I was left with one floor mat on the driver side that was already raggedy . I was told that the carfax on the grey 2018 Ford Fusion hybrid was clean with no accidents. Once I got it home I noticed on 4/11/22 there was a Ford collision sticker located on the door by the vin. I called Ford collision center and they confirmed that the car was in there shop May of 2018 and had work done on it due to an accident. I called and spoke with the most unprofessional “manager” name Travis. He told me that it’s not their fault and they are not responsible I would have to contact Carfax. I told him I will come on 2/12/22 on my day off to return the vehicle and he told me that I’m going to bring it today if not they was filing a stolen report on the vehicle. And that’s when everything went left. I did not appreciate him threatening me. TRAVIS IS THE SAME PERSON THAT TRIED TO FORCE me to get a warranty on paint and etc that was $1999.95. When I asked for him to removed it he stated that he couldn’t because it was something they put on the car when they first come in. My fiancé had to let him no again that we didn’t want the warranty and he denied to take it off three times until my fiancé said we not buying the car unless they take it off and that’s when he removed it. I get a call from another manager named Ron and he told me that if I bring the car today that he will give me my money back from the deposit which was $500. He did let me know that he got off at 6:00 PM and another manager will help me which he did not. He gave me a paper that I know i didn’t sign and it wasn’t given to me with my originally contract. They tell me I have to pay fees for $100 a day from purchase plus $2.95 per mile due to them breaching the contract by lie’n about the carfaxSo now I have to file a claim against them for my $500 dollars and more. Once again DO NOT BUY FROM HERE.