Reviews
The friendly and fast service is the best!
The friendly and fast service is the best!! Woodstock Kia is the best of the best!
The friendly and fast service is the best!
The friendly and fast service is the best!! Woodstock Kia is the best of the best!
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- Overall experience 5.0
- Does recommend this dealer
It’s fantastic to hear our team made your experience both friendly and efficient. Congratulations on leasing your new Kia Telluride, and thank you for recognizing Brian’s efforts with such a strong recommendation. We look forward to supporting you with any future needs.
Pleasant It took longer than I expected.
Pleasant It took longer than I expected. Got car with no gas after being 'detailed '. Salesman had to get 1/2 gallon and then go to gas station to fill up
Pleasant It took longer than I expected.
Pleasant It took longer than I expected. Got car with no gas after being 'detailed '. Salesman had to get 1/2 gallon and then go to gas station to fill up
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Carriage Kia of Woodstock!
Sales process was smooth and staff was very helpful.
Sales process was smooth and staff was very helpful. Eric Robinson did a thorough job explaining all features of the car a well as answering all questions.
Sales process was smooth and staff was very helpful.
Sales process was smooth and staff was very helpful. Eric Robinson did a thorough job explaining all features of the car a well as answering all questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review. We’re glad the process was smooth and that Eric provided clear explanations of every feature on your new Kia Sorento Hybrid.
Great experience, Juan was great!
Great experience, Juan was great! Finance department was fast and efficient. The way car buying should be.
Great experience, Juan was great!
Great experience, Juan was great! Finance department was fast and efficient. The way car buying should be.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. We’re delighted our finance team provided a fast, efficient process and made your purchase seamless. Enjoy driving your new Kia.
If you buy a used vehicle from this dealership make sure
If you buy a used vehicle from this dealership make sure you have enough money to pay for an extended warranty because we assumed that the vehicle they sold us would be reliable and it has not been. We bought a 2014 Forte that showed signs of excessive oil consumption within a few months of purchase. After purchasing the vehicle we learned that the engine is known to have oil consumption issues and was involved with a class action law suit. In the 2.5 years we have owned the vehicle we have replaced all 4 coils and the vehicle is on its third catalytic converter - all issues consistent with excessive, faulty oil consumption. Carriage will not repair the engine and so we continue to pour money it the vehicle. Very frustrating experience.
If you buy a used vehicle from this dealership make sure
If you buy a used vehicle from this dealership make sure you have enough money to pay for an extended warranty because we assumed that the vehicle they sold us would be reliable and it has not been. We bought a 2014 Forte that showed signs of excessive oil consumption within a few months of purchase. After purchasing the vehicle we learned that the engine is known to have oil consumption issues and was involved with a class action law suit. In the 2.5 years we have owned the vehicle we have replaced all 4 coils and the vehicle is on its third catalytic converter - all issues consistent with excessive, faulty oil consumption. Carriage will not repair the engine and so we continue to pour money it the vehicle. Very frustrating experience.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry to hear that your purchase didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.
We explained what we needed and it was efficient and
We explained what we needed and it was efficient and somewhat quick We would buy from here again
We explained what we needed and it was efficient and
We explained what we needed and it was efficient and somewhat quick We would buy from here again
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Very helpful, friendly and addressed our concerns.
Very helpful, friendly and addressed our concerns. This is my second out of four Kias purchased from Carriage Kia. That says it all!
Very helpful, friendly and addressed our concerns.
Very helpful, friendly and addressed our concerns. This is my second out of four Kias purchased from Carriage Kia. That says it all!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It’s wonderful to know our team could be helpful and friendly while addressing your concerns. We appreciate your loyalty as a returning Kia owner. We look forward to providing excellent service for you again.
This is my 4th Kia from this dealership.
This is my 4th Kia from this dealership... n 2nd Niro If I hadn't been treated well I would not have come back... buying 4 cars from same dealer should say it all
This is my 4th Kia from this dealership.
This is my 4th Kia from this dealership... n 2nd Niro If I hadn't been treated well I would not have come back... buying 4 cars from same dealer should say it all
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your loyalty as a four-time Kia buyer and especially on your second Niro. It’s rewarding to know our team’s service has earned your trust over multiple purchases. Congratulations on your new Niro and thank you for coming back.
Easy, stress free purchase, would have liked a few
Easy, stress free purchase, would have liked a few freebies, but I'm good! We are definitely not negotiators but appreciate the ease with the whole process
Easy, stress free purchase, would have liked a few
Easy, stress free purchase, would have liked a few freebies, but I'm good! We are definitely not negotiators but appreciate the ease with the whole process
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It’s great to hear your purchase was smooth and stress-free, and we appreciate your flexibility regarding extras. Thanks for choosing a new Kia, and enjoy your new vehicle.
We had a very good experience Kelly was excellent he was
We had a very good experience Kelly was excellent he was not pushy and was great at answering our questions
We had a very good experience Kelly was excellent he was
We had a very good experience Kelly was excellent he was not pushy and was great at answering our questions
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It’s fantastic to know you felt supported throughout your visit. We’re glad our team kept things low pressure and addressed all your questions. Enjoy driving your new Kia K5.