Carriage Kia of Woodstock

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4.7
(655 reviews)
Visit Carriage Kia of Woodstock
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Service Sales
Monday 7:00am–3:00pm 9:00am–8:00pm
Tuesday 7:00am–5:00pm 9:00am–8:00pm
Wednesday 7:00am–5:00pm 9:00am–8:00pm
Thursday 7:00am–5:00pm 9:00am–8:00pm
Friday 7:00am–5:00pm 9:00am–8:00pm
Saturday 8:00am–5:00pm 9:00am–7:00pm
Sunday Closed 12:00pm–5:00pm
New (678) 831-0372 (678) 831-0372
Used (678) 810-1287 (678) 810-1287
Service (678) 809-0962 (678) 809-0962

Inventory

See all 168 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since March 2017.
Carriage Automotive Group is one of the fastest growing auto dealer groups in the country. With a dedication to delivering an unbeatable customer experience in both sales and service Carriage has distinguished itself from the typical dealership by making every customer feel like a part of our family.

We are excited and humbled by the opportunity to expand our business to the beautiful city of Woodstock and the surrounding areas. It is our pledge to bring with us the same earnest effort to make sure every customer leaves with their automotive needs met and a smile on their face.
Shop Online 247 / 10 Year/100000 Mile Limited Powertrain Warranty on all Eligible Inventory

Service center

Phone number (678) 809-0962

Service hours

Monday
7:00am–3:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

4.7
(655 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Service department was great!

Service department was great! Love the constant communication via text! They always provide a ride or car when needed.

5.0

An A1 dealer (The Car Doctor!

An A1 dealer (The Car Doctor!) at an A1 dealership! The environment was super positive and friendly. I'd definitely recommend anyone to come here! What more could you ask for? Much appreciated! #TeamKia

Consumer response

If i missed anyone much apologies, just know you all did a great job. Well executed!

5.0

Eric was a professional salesman.

Eric was a professional salesman. He was knowledgeable of the vehicle and if he did not know the answer he found it before we left! His personality is infectious I felt uplifted and important the entire time.Eric went over every inch of my new car to help me understand all the exciting features! I am leaving the Jeep world for a beautiful Kia because of him! Great job my new friend. I know you will be there if I have any needs!

5.0

I have dreaded buying a new car for a couple of years due

I have dreaded buying a new car for a couple of years due to past experience with pushy car salesmen. However, Eric The Doctor made my car purchase such a fun and enjoyable experience, that I wish I could adopt him!

5.0

Pain free service

First service appointment on my new car and it went really wells. Communication was great. They hit the promise time perfectly. Overall it was a very good experience.

5.0

Willing to negotiate market adjustment

This dealership had plenty of inventory to choose from and were very willing to negotiate the ridiculous market adjustment down to almost zero. Jimmy Hendrix was easy and friendly to work with. Fastest paperwork completion ever. Travelled an hour to buy here.

1.0

Terrible service from service department

Beware of the service department here! Our Optima qualified for a new engine under Kia's warranty program. The vehicle's engine seized up and needed to be towed to the dealership. The dealership kept our car for over a month. When we picked it up, the radio, back-up camera and Bluetooth features no longer worked. The service rep (Mary) refused to fix these problems -- and she blamed us or the tow truck driver. All these items worked perfectly prior to the warranty work. Now Carriage's service department won't return our calls. This dealership is shady and unprofessional. We are SO disappointed.

1.0

Beware of the service department here!

Beware of the service department here! Our Optima qualified for a new engine under Kia's warranty program. The vehicle's engine seized up and needed to be towed to the dealership. The dealership kept our car for over a month. When we picked it up, the radio, back-up camera and Bluetooth features no longer worked. The service rep (Mary) refused to fix these problems -- and she blamed us or the tow truck driver. All these items worked perfectly prior to the warranty work. Now Carriage's service department won't return our calls. This dealership is shady and unprofessional. We are SO disappointed.

5.0

Very good auto dealer.

I purchased my Kia Telluride at this location and had a great experience. I’ve been taking it here for the routine service over the past year. The service area is clean and comfortable. My service rep is Kimberly. She is very knowledgeable and professional. I highly recommend this dealership.

5.0

Outstanding service!

The best service from any dealership I've ever had. Incredibly prompt, pleasant, great waiting area complete with drinks and snacks. And easy to do work there because of the robust wifi. Outstanding!

See all 655 reviews