CARmazone

DO NOT BUY A CAR HERE. Bought 2016 that didn’t even last 20,000 miles before the transmission blew. Luckily, we bought a warranty on the power train. So it was replaced. Through the warranty company. 6,000 more miles on the “new” transmission and that one blew too. Called the dealership to get them to resolve this issue. And they are trying to wash their hands with any responsibility for selling a piece of crap car instead of selling it to auction. The check engine light came on THE DAY AFTER the car was purchased. So, all their preaching about checking and running tests are lies. Jeff, Ken, and Patrick have been doing nothing to resolve this issue. Although, they did pull trade in options. They pulled a trade in value on one of their vehicles and all of the sudden were financing almost $30,000 because they screwed us! The car we originally bought was only $12,000. And they “thought we’d be happy” also, told them my absolute max budget, they got it to that conveniently. Absolute joke and a huge waste of money and time. Also, my BABY was in the car both times the transmission blew. But they’re supposed to be all about “safety and dependability”. Not so safe when my one and a half could have been killed while stranded on the side of the road TWICE for hours.

Had an amazing experience once again! This is my second vehicle and will definitely be coming back again. Shot out to Jeff ! He does an outstanding job!

CARmazone was great experience!!! Made you feel welcome. Matthew was very helpful in finding a vehicle. I was coming to try to get a car but was able to get what I wanted which was a truck. CARmazone was able to help me go beyond. Thank you!!!!

Jake was easy and great to work with. Overall a great experience at Carmazone in Salisbury.

I want the company to fix simple issues in order to be efficient. First for long distance travel customer provide them options like 1. Delivery options and price 2.. Return policy if delivery doesn’t match expectations 2. Respect the customers time. If a customer shows up approved for a car by his or her bank do not try to persuade them to use your loan servicing company. 4. Your sales rep and BCS needs to be in communication to avoid conflict during sales.

Robbie is a good sales man limber was a great help them two make a good team

Loved loved loved the customer service that was provided. Circumstances was hard for me but big shoutout to Jeff for working with me all the way. He made sure I left with a car for my son and I. Big thanks from kimber as well on keeping the communication and understanding line open Absolutely love my new car. I was truly blessed to work with the people I did when I walked into Carmazone.

Had trouble finding a car. But Carmazone got me rolling again. Thank you Miguel for helping me.

Just put a bandage on it for a quick fix did not do a diagnostic on why it is doing what it is doing still. Loses momentum still. Consumer pays for an extended warranty and is told what they will do instead of listening to the person who drives the vehicle every single day.

Allan was a friendly, knowledgeable sales rep. He worked with the sales manager, finance manager and our insurance provider to help finalize the process in a timely manner. Made our buying experience a good one!