Reviews
The car we had an interest in disclosed it was a branded
The car we had an interest in disclosed it was a branded title. We requested to know what athe damage was. They sent a photo of passengers side of vehicle indicating it was quarter panel frobt and back damage ..nothing more. We ran a VIN # check. Found photos from auction house..it contained photos showing damage to both sides of the car..extensive damage to drivers side. It noted undercarriage damage as well. We made an additional inquiry to dealership "Was there damage to the driver's side of the vehicle?" Their reply was "No. There was no other damage to the car." We have no interest in a dealership that is far from truthful about the car they are trying to sell. SO BUYERS BEWARE..RUN YOUR OWN VIN TITLE SEARCH and don't accept what this dealership is telling you.
The car we had an interest in disclosed it was a branded
The car we had an interest in disclosed it was a branded title. We requested to know what athe damage was. They sent a photo of passengers side of vehicle indicating it was quarter panel frobt and back damage ..nothing more. We ran a VIN # check. Found photos from auction house..it contained photos showing damage to both sides of the car..extensive damage to drivers side. It noted undercarriage damage as well. We made an additional inquiry to dealership "Was there damage to the driver's side of the vehicle?" Their reply was "No. There was no other damage to the car." We have no interest in a dealership that is far from truthful about the car they are trying to sell. SO BUYERS BEWARE..RUN YOUR OWN VIN TITLE SEARCH and don't accept what this dealership is telling you.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We bought a Jeep from them and we had the engine light
We bought a Jeep from them and we had the engine light come on on the way back home. They said they Would be willing to fix it so they put a new Cadillac converter in it and we were driving it back home and it turned back on and they said they will not fix anything else. We also went to do a trade-in and we are out of state about three hours and they said yes you guys have your vehicle reserved and we got there and someone was signing papers for the vehicle. I would highly not recommend using This dealership, if there is an option to do a half star, I would give it very disappointed. They are they also will clear engine lights before selling
We bought a Jeep from them and we had the engine light
We bought a Jeep from them and we had the engine light come on on the way back home. They said they Would be willing to fix it so they put a new Cadillac converter in it and we were driving it back home and it turned back on and they said they will not fix anything else. We also went to do a trade-in and we are out of state about three hours and they said yes you guys have your vehicle reserved and we got there and someone was signing papers for the vehicle. I would highly not recommend using This dealership, if there is an option to do a half star, I would give it very disappointed. They are they also will clear engine lights before selling
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
A pleasant experience as I’ve found a vehicle I want and
A pleasant experience as I’ve found a vehicle I want and not available in my area. Great pricing and hopefully I’m able to purchase the vehicle in 30 days
A pleasant experience as I’ve found a vehicle I want and
A pleasant experience as I’ve found a vehicle I want and not available in my area. Great pricing and hopefully I’m able to purchase the vehicle in 30 days
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
I went to the dealership and test drove a lot of cars.
I went to the dealership and test drove a lot of cars. I ended up getting a 2020 Volkswagen Tiguan. They deffenitly helped me get the car I wanted and great deal too. Very nice people. Thank you to Joseph, Sohib and Jayce from financing. Very great dealership and a lot of options!
I went to the dealership and test drove a lot of cars.
I went to the dealership and test drove a lot of cars. I ended up getting a 2020 Volkswagen Tiguan. They deffenitly helped me get the car I wanted and great deal too. Very nice people. Thank you to Joseph, Sohib and Jayce from financing. Very great dealership and a lot of options!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Better price, more options then I had expected, color I
Better price, more options then I had expected, color I was looking for, very good condition. Very pleased with salesman, no run around.
Better price, more options then I had expected, color I
Better price, more options then I had expected, color I was looking for, very good condition. Very pleased with salesman, no run around.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Would give zero stars if possible.
Would give zero stars if possible. Purchased a 2008 expedition from them. Was told it was gone thru from their top notch technicians. Little did I know they snapped 4 bolts off in the driveshaft and instead of doing proper repair they just jb welded the driveshaft back together. Ended out replacing the driveshaft and slip yoke myself as I did not trust their incompetent technicians to repair my vehicle. Will never ever buy another vehicle from them again and I highly recommend anyone looking for a new vehicle to go elsewhere as more than likely your vehicle will be repaired incorrectly.
Would give zero stars if possible.
Would give zero stars if possible. Purchased a 2008 expedition from them. Was told it was gone thru from their top notch technicians. Little did I know they snapped 4 bolts off in the driveshaft and instead of doing proper repair they just jb welded the driveshaft back together. Ended out replacing the driveshaft and slip yoke myself as I did not trust their incompetent technicians to repair my vehicle. Will never ever buy another vehicle from them again and I highly recommend anyone looking for a new vehicle to go elsewhere as more than likely your vehicle will be repaired incorrectly.
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I have purchased 3 great vehicles from Big O Auto in the
I have purchased 3 great vehicles from Big O Auto in the last year and am so pleased with the honest and personal service I received from both Devon and Alex. I truly recommend them!! 😃
I have purchased 3 great vehicles from Big O Auto in the
I have purchased 3 great vehicles from Big O Auto in the last year and am so pleased with the honest and personal service I received from both Devon and Alex. I truly recommend them!! 😃
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Alex is amazing and super helpful for any of your car
Alex is amazing and super helpful for any of your car needs. I highly recommend Big O Auto to anyone! Super great deals too!
Alex is amazing and super helpful for any of your car
Alex is amazing and super helpful for any of your car needs. I highly recommend Big O Auto to anyone! Super great deals too!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I purchased a 2016 Jeep Grand Cherokee and a 2019 Acura
I purchased a 2016 Jeep Grand Cherokee and a 2019 Acura TLX from Alex for myself and my wife, after the experience I had with everyone on the team I won’t go anywhere else, everyone was amazing! Thank you Big O Auto!!
I purchased a 2016 Jeep Grand Cherokee and a 2019 Acura
I purchased a 2016 Jeep Grand Cherokee and a 2019 Acura TLX from Alex for myself and my wife, after the experience I had with everyone on the team I won’t go anywhere else, everyone was amazing! Thank you Big O Auto!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I cant tell you how amazing it is to work eith the guys a
I cant tell you how amazing it is to work eith the guys a Big O! Ive now purchased 2 vehicles with them and Jace has helped me both times. Every dealer I go to seems to be a highly stressful process but Jace made it super easy!!! If you want a good car for a good price with there being a headache, come to Big O Auto!
I cant tell you how amazing it is to work eith the guys a
I cant tell you how amazing it is to work eith the guys a Big O! Ive now purchased 2 vehicles with them and Jace has helped me both times. Every dealer I go to seems to be a highly stressful process but Jace made it super easy!!! If you want a good car for a good price with there being a headache, come to Big O Auto!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase