Betten Baker Chevrolet GMC Buick

3.7 out of 5 3.7

Reviews

3.7 out of 5 3.7
7 lifetime reviews. Includes reviews of Betten Baker Chevrolet GMC Buick from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    September 20, 2020

    My wife and I was in the market to a buy newer car, we looked at this car the previous week on the lot we liked, drove by Saturday and saw they were having... a big sale with all the balloons and hype, so we stopped in thinking we would get a reasonable deal on the car we wanted and liked, they raised the price on that car from $22,000 the previous week to $27,900 for the big sale and run my credit without my permission, needless to say we walked out of there quickly, big joke! No Sale!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 4.0 out of 5
    February 20, 2019

    Was not able to find what I was looking for, but the customer service was very friendly and courteous. I was also given a follow up call to see if they... would be able to help any further in finding the right auto.

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    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We are happy to see that you found our staff to be so friendly and courteous. We strive to provide excellent customer service every day. See you soon!

  • June 18, 2019

    This facility is my go to service facility for keeping my GMC Serria in top running order. I am comfortable driving it with just over 103,000 miles on... it because of the professional service it recieves. I have had the good fortune to speak with a technician now and then and I have always received a complete answer with a smile. The person who greets me always reviews the work that will take place before the truck goes in to be serviced to make sure it's what I want and what's best for the truck. The cost I pay is always reasonable and when I get the truck back, I ask about what can be done in the future that's in my best interest. I never feel that I am being taken advantage of. Betten Baker is a place that looks out for the customer. When I feel it's time to replace my GMC pickup truck, this is where I'll buy it.

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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for choosing Betten Baker Chevrolet Buick GMC as your first choice for all your automotive needs! We're always here with the same great serv...ice whenever you need service or another vehicle! Take care!

  • 5.0 out of 5
    December 3, 2018

    I scheduled tire rotation, oil change, service maintenance, & maintenance review for steering wheel & column that locked up when it was 13 degrees. The... Tech was thorough and professional, except he did not replace steering problem he couldn't diagnose problem because car was warm and the outside temp was warm. Two days after the scheduled maintenance it was cold outside again, and the steering wheel locked up again, but has not locked up a second time yet.

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    4.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    October 23, 2018

    Only place to buy and service vehicles. Great service staff - Austin and Mark are great to work with when scheduling appointments; staff service my car... in timely manner; and salesman - Phil Currie is honest and very helpful.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi, thanks for your praise and kind comments about our team. We appreciate you choosing Betten Baker Chevrolet Buick GMC as your first choice for all ...your automotive needs!

  • 1.0 out of 5
    October 19, 2018

    I had my imapla for less then a year... put 7k miles on it.... have a warranty... but no it doesn’t cover the battery due to quote “ware and tare”. Fact... I was sold a car with a junk battery and they made me pay $120 to simply test what was wrong and another $100 for a battery. Call me crazy but a 2016 with 47k mile shouldn’t have A bad battery. What a joke

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    3.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello, we appreciate you taking the time to give us your feedback. We would like the opportunity to address your concerns. Please reach out to us dire...ctly at (231) 629-4340 when you have a chance. Thank you, and we look forward to hearing from you.

  • 5.0 out of 5
    October 17, 2018

    Our salesman Phil was amazing. The whole process was great. Love my new Equinox!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Your satisfaction is important to us, so we want to sincerely thank you for choosing Betten Baker Chevrolet Buick GMC and we hope to see you again soo...n!