Leonard Truck & Trailer

Leonardtrailers.com listed a 2+1 Shadow trailer at $38,629. This trailer appealed to us for the pass-through door from the tack room and the upgraded tire rims. I texted asking if it was available and told them we were in NJ. A salesperson, Justine, informed me that in addition to the advertised price we needed to pay the freight to have it delivered to their lot. He sent me a quote showing $915 for freight. Their web site never mentions that the prices listed exclude freight to their lot. I discussed with Justine and he said they charge freight to everyone and it doesn’t matter what the web site says, but he offered to split the cost if we could do a deal today and sent an updated quote. I told him I would get back tomorrow. The next day, a competing dealer listed an identical trailer, excluding the door and upgraded rims for $1800 less than our current deal. I discussed with Justin and he stated those items have value to which I agreed and we agreed to eliminate the remaining freight and he sent a revised quote. I gave him my credit card details for a $500 deposit (they add a 2% processing fee so the charge was $510). I told him it’s a six-hour drive for us to get there and we would be out in a few days on Saturday to pick the trailer up. Bait and Switch - When we arrived at their lot Saturday morning the trailer had neither the upgraded rims nor the pass-through door (both of which Justin agreed it had just a few days prior). Tom the Sales Manager got involved and offered to have his shop put the door in but wouldn’t do anything about the rims and we would have to come back to pick it up. We requested our deposit back and got a credit for excluding $10 fee as they claim it went to the credit card company. What this cost us- 12 hours driving there and back, 800 miles on our truck, $250 in fuel, and the $10 credit card processing fee. Our advice- Unless you can afford to waste your time and money, find another more trustworthy and reputable dealer.

I saw a used 40' cargo trailer online and called about it for details, because I lived 2500+ miles away. I spoke with Dan Bond and asked him about the condition of the trailer, if it had any leaks, or any other issues that I'd need to address. Dan went out and took several additional photos, said that the brakes and bearings were done, tires were good and there was a spare and everything worked. I hired a driver and when he picked it up the electric jack didn't work. He was told that I was called and told what happened and I said OK, just bring it, but I was never called. I called Dan and he wasn't there but would look into it and then he just said that you bought it as-is. Fast forward, trailer loaded to move homes and it blew 3 tires, one after another. No spare, I had to buy one and when replacing the remaining tires, the mechanic found that the rear drums were wobbling. He took them apart and found the wrong sized bearings had been installed. Never heard back from Dan again either. Why should he bother, he got my money.

Was looking for trailer for my landscaping business, they worked with me to get not only a trailer , but left with very clean truck and dump bed insert. Easy to work with, great selection. Exceeded my expectations all the way around.

i purchased my car a while ago and see they are using cars.com now. i got the best price and a very nice for escape that i could not be more pleased with. thank you mike!!! i will send everyone i know looking your way!!!

WE BUY ALL OF OUR HANDICAP ACCESSIBLE VEHICLES FROM LEONARD. THEY ALWAYS LOCATE US EXACTLY WHAT WE NEED! CALL MIKE HE WILL GET EXACTLY WHAT YOU ARE LOOKING FOR!!!!

i have been buying my company fleet vehicles and also my own personal vehicles from mike for over 10 years his service after the sale is second to none. go see him if he doe not have it he will find it and give you the best deal in town

our company could not be more pleased with the vans we purchased from Leonard truck and trailer. mike does a great job always finding exactly what we want