Subaru Superstore of Surprise

4.8 out of 5 4.8
Rectangle 48
Sales 8:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Subaru Superstore of Surprise Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

8:00 AM - 8:00 PM

Sunday

10:00 AM - 6:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2017

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
256 lifetime reviews. Includes reviews of Subaru Superstore of Surprise from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 7, 2019

    In 2017 I was in the market for a new car. I had already decided I wanted an Outback after renting one for a week in Montana. I visited this dealer and... it was a wonderful experience. No sale pressure, lots of choices and a great price. The car has been awesome and problem free. I have been back for the included maintenance four times and always have a great experience. The dealership is spotless and everyone is very professional and pleasant. Subaru is top rated and if you are in the market, I highly recommend you come here.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, thank you so much for your positive comments about Subaru Superstore of Surprise! We're glad to hear we delivered such a great experience. If ther...e's anything further we can do for you, we are happy to help!

  • 5.0 out of 5
    October 5, 2019

    This was a very efficient, painless processes. We were in and out in about 2 hours. All the staff was friendly and helpful. James made us feel welcome... and he was very thorough explaining the process. I believe I bought a quality vehicle from an excellent dealership.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sheri, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

  • March 9, 2019

    Joe was awesome, super friendly and knowledgeable. He answered all the questions I had, and more. Went for a test drive and made a first time car buying... experience very easy and worry free

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are very happy Joe could provide you with an easy car buying experience! If you have any further needs or questions, please don't hesitate to reach... out!

  • 5.0 out of 5
    October 5, 2019

    My salesperson TORI, the dealership Owner, the Marketing specialist Brittany, and Parts. My best car buying experience ever. Big recommendation for the... Crosstrek. Complete confidence in this dealership.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lyn, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you...! Safe travels!

  • 5.0 out of 5
    October 3, 2019

    Getting financing in order prior to visiting Subaru Superstore of Surprise made the process go smoothly. Dealer got us a better rate than we could get... from our own credit union. James took good care of us from the get go. Couldn't be happier with the overall experience 😉

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Matt, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional ...questions about your new vehicle, we will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    September 26, 2019

    Dave Castillo at Subaru of Surprise made our car buying experience easy and fast. He answered all of our questions and made it a great car buying experience....

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more th...an happy to assist you! Safe travels!

  • 5.0 out of 5
    September 24, 2019

    David greeted us at the time of our appointment and was ready for the test drives of the models we were interested in. He explained the features and differences... of the models.On our test drives he encouraged us to use the features that each model had and explained their function. Example: Eyesight Technology,Adaptive Cruise Control,X-Mode. Which confirmed to us that this was the vehicle we were looking to purchase. David guided us through the purchase process answering all of our questions regarding warranty and financing.Paper work was quick and easy with Shelby Lane,she had everything prepared for us when we sat down to sign the papers. Brittany Story expained Star Link and helped us set it up. Markos Mylonas in parts department was very helpful in selecting some accessories I wanted for my new Subaru Forester. All the people we met at Subaru Surprise made us feel welcome and we never felt any sales pressure. We are happy to become the newest member of the Subaru Family.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 18, 2019

    I sold my truck went in and heather was awesome she helped very much answered all questions of ours and helped us out get this car no matter what. She... treated us like friends or family and I would definitely recommend that not if but when you go in to this Subaru dealership go to heather she is awesome and will take care you!!! Thank you heather for all your help I love my new car!!!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Taylor, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know. We hope you have a... great day.

  • 5.0 out of 5
    September 18, 2019

    Service department staff are very knowledgeable and helpful. you never fell like you are being taken advantage of. They have a great waiting room. Sakes... floor is outstanding. The staff are friendly and very helpful. I will go back when I an ready to buy a new car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kurt, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can d...o for you. Take care.

  • 5.0 out of 5
    September 10, 2019

    I have a great experience in this dealership. They are excellent in providing customer service,well trained and knowledgeable. Job well done Subaru of... Surprise.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience! Customer service is one of our top priorities, so we really appreciate your positive comments. If there¿¿¿s any...thing else we can do to assist you, please don¿¿¿t hesitate to reach out!

View More Reviews