Reviews
We did not purchase our 2025 Lincoln Nautilus R3 Hybrid
We did not purchase our 2025 Lincoln Nautilus R3 Hybrid from Miller, our local dealer, as we found the exact vehicle we wanted available much quicker online in Flint Michigan. However, Miller's sales & finance staff were very accomodating and understanding when we informed them of our decision to not purchase from them. Miller refunded our deposit without hesitation. They also tried very hard to match ESP quotes we received online, but could not compete with our final ESP quote online from Granger. We are glad that Miller has such a great reputation, since we plan to use Miller for ALL of our servicing needs for the next 10 years. It was just down to Miller not being able to compete with online sales quotes and availability. We would have preferred to purchase our 2025 Nautilus and ESP from Miller, but the difference was several thousand dollars and several months until delivery. Oh well. Thanks to Mike Kowalski & Tom Murphy & Mike Yowell for your great assistance!
We did not purchase our 2025 Lincoln Nautilus R3 Hybrid
We did not purchase our 2025 Lincoln Nautilus R3 Hybrid from Miller, our local dealer, as we found the exact vehicle we wanted available much quicker online in Flint Michigan. However, Miller's sales & finance staff were very accomodating and understanding when we informed them of our decision to not purchase from them. Miller refunded our deposit without hesitation. They also tried very hard to match ESP quotes we received online, but could not compete with our final ESP quote online from Granger. We are glad that Miller has such a great reputation, since we plan to use Miller for ALL of our servicing needs for the next 10 years. It was just down to Miller not being able to compete with online sales quotes and availability. We would have preferred to purchase our 2025 Nautilus and ESP from Miller, but the difference was several thousand dollars and several months until delivery. Oh well. Thanks to Mike Kowalski & Tom Murphy & Mike Yowell for your great assistance!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful service with a kind staff!
Wonderful service with a kind staff! Alias in the service department was very helpful and pleasant to work with. He addressed all of my concerns and I left the dealership very pleased with the service. I would recommend Miller Ford to friends and family.
Wonderful service with a kind staff!
Wonderful service with a kind staff! Alias in the service department was very helpful and pleasant to work with. He addressed all of my concerns and I left the dealership very pleased with the service. I would recommend Miller Ford to friends and family.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My salesman, Mike Boyd, found the car that he knew that I
My salesman, Mike Boyd, found the car that he knew that I would like and held it for me. The finance guy helped me to get my payment where I can be comfortable. The car was cleaned and detailed and ready to go when I got done the paperwork.
My salesman, Mike Boyd, found the car that he knew that I
My salesman, Mike Boyd, found the car that he knew that I would like and held it for me. The finance guy helped me to get my payment where I can be comfortable. The car was cleaned and detailed and ready to go when I got done the paperwork.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Erica from Miller sales beat every dealers out the door
Erica from Miller sales beat every dealers out the door price on a new truck and then told me she could beat my credit unions rate. She did by 2.5% and the manager gave me an extra 1000 off for financing through Ford AFTER I was approved at a lower rate. True sales lady that cuts through all the unwanted salesman tactics. Erica knows her job and is supported by an honest manager. Best car buying experience in 20 years and I buy a new vehicle every two years. Finding a service dept that is just as great was the icing on the cake. Mark had my truck prepped exactly as I asked when had my first service done. Miller w Erica has my family's Ford buisness from now on.
Erica from Miller sales beat every dealers out the door
Erica from Miller sales beat every dealers out the door price on a new truck and then told me she could beat my credit unions rate. She did by 2.5% and the manager gave me an extra 1000 off for financing through Ford AFTER I was approved at a lower rate. True sales lady that cuts through all the unwanted salesman tactics. Erica knows her job and is supported by an honest manager. Best car buying experience in 20 years and I buy a new vehicle every two years. Finding a service dept that is just as great was the icing on the cake. Mark had my truck prepped exactly as I asked when had my first service done. Miller w Erica has my family's Ford buisness from now on.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very friendly and informative.
Very friendly and informative. Answer all my questions. Nice showroom and great selection. I would come back for another vehicle.
Very friendly and informative.
Very friendly and informative. Answer all my questions. Nice showroom and great selection. I would come back for another vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Just bought a Maverick at Miller Ford in Lumberton.
Just bought a Maverick at Miller Ford in Lumberton. The team at Miller Ford is outstanding. Erica the sales person was very knowledgeable and extremely helpful through the entire process. They had Maverick stock on the lot and were very fair with their prices and the value of my trade in. Financing was easy, the entire process was quick and not stressful in anyway. I recommend Miller Ford highly.
Just bought a Maverick at Miller Ford in Lumberton.
Just bought a Maverick at Miller Ford in Lumberton. The team at Miller Ford is outstanding. Erica the sales person was very knowledgeable and extremely helpful through the entire process. They had Maverick stock on the lot and were very fair with their prices and the value of my trade in. Financing was easy, the entire process was quick and not stressful in anyway. I recommend Miller Ford highly.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A very professional experience from start to finish.
A very professional experience from start to finish. The whole process is easy and pleasant. 5 cars and trucks since 2015 has made us happy customers.
A very professional experience from start to finish.
A very professional experience from start to finish. The whole process is easy and pleasant. 5 cars and trucks since 2015 has made us happy customers.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was an great experience and an easy, quick process
It was an great experience and an easy, quick process with friendly staff, can’t complain!
It was an great experience and an easy, quick process
It was an great experience and an easy, quick process with friendly staff, can’t complain!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience, no hard sell.
Great experience, no hard sell. Honest communication, I will buy next Ford here and have recommended to both friends and family.
Great experience, no hard sell.
Great experience, no hard sell. Honest communication, I will buy next Ford here and have recommended to both friends and family.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The staff was pleasant and straightforward.
The staff was pleasant and straightforward. Timelines provided were accurate. The process was painless. I would recommend Miller Ford.
The staff was pleasant and straightforward.
The staff was pleasant and straightforward. Timelines provided were accurate. The process was painless. I would recommend Miller Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car