Reviews
Such an awesome experience in the service department.
Such an awesome experience in the service department. Everyone cared about us and our vehicle.
Such an awesome experience in the service department.
Such an awesome experience in the service department. Everyone cared about us and our vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very welcoming.
Very welcoming. Listened to me. I had a confusing software issue and Ben worked relentlessly until it was resolved. Very impressive. This was my third time to have service and each time was better than the last. I drive nearly an hour and will do it again.
Very welcoming.
Very welcoming. Listened to me. I had a confusing software issue and Ben worked relentlessly until it was resolved. Very impressive. This was my third time to have service and each time was better than the last. I drive nearly an hour and will do it again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It was a great experience; they had everything ready when
It was a great experience; they had everything ready when I got there. Fast and friendly service.
It was a great experience; they had everything ready when
It was a great experience; they had everything ready when I got there. Fast and friendly service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great staff and friendly.
Great staff and friendly. Fast and offers easy access in your phone regarding repairs and costs up front. Notifies your phone when vehicle ready for pickup.
Great staff and friendly.
Great staff and friendly. Fast and offers easy access in your phone regarding repairs and costs up front. Notifies your phone when vehicle ready for pickup.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Cindra, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We are always more than happy to assist you if anything else comes up. Take care!
Great service as always and very friendly service
Great service as always and very friendly service representatives. They get your vehicle in quickly and get the work done.
Great service as always and very friendly service
Great service as always and very friendly service representatives. They get your vehicle in quickly and get the work done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ford of Columbia was AWESOME!
Ford of Columbia was AWESOME!!! We were looking for a Maverick, and they showed us three to four of them. We found one we liked, and they went to work on it. The staff was WONDERFUL. Ashley got us going at first, and the finance people, Steve and Adam, quickly set us up with a payment we could accept. I would HIGHLY recommend Ford of Columbia for your next vehicle. The only thing I'd change... is for them to have soft drinks instead of water for customers to drink. 😂
Ford of Columbia was AWESOME!
Ford of Columbia was AWESOME!!! We were looking for a Maverick, and they showed us three to four of them. We found one we liked, and they went to work on it. The staff was WONDERFUL. Ashley got us going at first, and the finance people, Steve and Adam, quickly set us up with a payment we could accept. I would HIGHLY recommend Ford of Columbia for your next vehicle. The only thing I'd change... is for them to have soft drinks instead of water for customers to drink. 😂
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The dealership was great start to finish.
The dealership was great start to finish. The check-in was nice and smooth and they kept me updated on the progress. Once the recall was done they had me out the door and on my way quickly!
The dealership was great start to finish.
The dealership was great start to finish. The check-in was nice and smooth and they kept me updated on the progress. Once the recall was done they had me out the door and on my way quickly!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
What an amazing experience from start to finish!
What an amazing experience from start to finish! Even on my way home, I received a personalized thank-you video from Steve and Mike—such a thoughtful touch. Ford of Columbia truly exceeded all expectations. I’m absolutely in love with my new 2025 Bronco Raptor! Huge thanks to Chris Alexander, Adam, Steve, and Mike for making this such a smooth, fun, and memorable process. You guys are the best! -Shanda Shin
What an amazing experience from start to finish!
What an amazing experience from start to finish! Even on my way home, I received a personalized thank-you video from Steve and Mike—such a thoughtful touch. Ford of Columbia truly exceeded all expectations. I’m absolutely in love with my new 2025 Bronco Raptor! Huge thanks to Chris Alexander, Adam, Steve, and Mike for making this such a smooth, fun, and memorable process. You guys are the best! -Shanda Shin
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service department top notch!
Service department top notch! Ben explained everything about my car and was very respectful. The whole process was easy. Great customer service!
Service department top notch!
Service department top notch! Ben explained everything about my car and was very respectful. The whole process was easy. Great customer service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The service department employees are really great.
The service department employees are really great. They are excellent at keeping people informed about what they are doing to your vehicle and at what you need to know about your vehicle.
The service department employees are really great.
The service department employees are really great. They are excellent at keeping people informed about what they are doing to your vehicle and at what you need to know about your vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair