Ford of Columbia

4.5 out of 5 4.5
Rectangle 48
Sales 8:00 AM - 7:00 PM
Service 7:00 AM - 6:00 PM

Ford of Columbia Hours

Sales

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 7:00 PM

Saturday

8:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2017

At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.

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Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
72 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 6, 2019

    I feel confident in leaving my car for service and any repairs needed. Work was done in a timely fashion. Devin is so polite and helpful in scheduling... repairs.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for taking the time to let us know how we did. We're glad to hear that everything was completed quickly and to your satisfaction. If ...you need anything else from us, please feel free to give us a call or stop by. Take care!

  • 5.0 out of 5
    November 24, 2019

    Excellent I would recommend this dealer if buying a vehicle no high pressure sales great buying experience with the dealer and sales I would buy from this... dealership again

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 23, 2019

    I had a great buying experience with excellent product knowledge from the sales team, a fair trade offer and a quick completion of the sale for my new... 2019 F150. The parts and service department handled the ordering of the new tonneau cover and installation in a timely and professional manner. I couldn't ask for a better experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    John, thank you for your kind words and congratulations on your new vehicle. We're glad to hear we delivered such a great experience. If there's anyth...ing further we can do for you, we are happy to help! Take care.

  • 3.0 out of 5
    November 1, 2019

    Awesome process when we?ve bought car. I?ve had car in for oil change and told them of issues with brakes. They said that they could not find. Few days... later I nearly hit a car because that morning the brakes were not working properly. Brakes would be hard when try to push. I took back to Columbia dealerships and Brittany said they could not duplicate what I was saying. It did this with my husband. I get my car and it done it next day. You guys are super nice but something is wrong with my car. If I hit someone it?s your fault. You want fix my car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 31, 2019

    Nice people. They are concerned about your vehicle. Will go back to them for other vehicle needs. Was in and out quickly and happy with results.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Nona, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to ass...ist you! Safe travels!

  • 5.0 out of 5
    October 30, 2019

    Excellent service! Best car buying experience to date. Friendly and knowledgeable staff. I was impressed with the fact that i was not pressured in any... way. Took the anxiety out of thr buying experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to notice those efforts and for leaving such an awesome review! We hope you continue to choose Ford Lincoln of Columbia ...for all your vehicle needs! Take care!

  • 5.0 out of 5
    October 25, 2019

    I truly appreciate the trusted service and knowledge that comes from the Service Department staff, the Parts Dept looking up parts and prices for me and... the Body shop recently worked hard touching up my truck in a timely manner. Brittany, Devon, Tosha, Billy, and Gary’s Body Shop team are always helpful and constantly working hard. It’s rare these days to walk in and not see employees goofing off or on their phone. Not this team. It’s all business and service!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Ford Lincoln of Columbia for all of your automotive needs. Please don't hesi...tate to call if you'd like further assistance. Please let us know if there is ever anything else we can do for you! Safe travels!

  • 5.0 out of 5
    October 19, 2019

    Great service department!!!! Quality and prompt service. Only waited just over an hour while they figured out the issue and fixed it. They made sure... I was satisfied and had me do a test drive to confirm. I’m using them again.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jes, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to ...you again! Take care!

  • 5.0 out of 5
    September 28, 2019

    Picked up a good deal, had dealer rebates which enabled me to trade in an upside down (owed more money on my current Mazda 3 than book value) In the end... I payed less for this new truck than original new price - out the door. The owner was nice and helped close the deal once he heard my side of the story. (as in my wife wouldn't go for the original payment) My sales man name Michael Baker - he will work with you and find what you want.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Terrance, we set high expectations for ourselves so it?s gratifying to hear you had a great trade-in experience with Michael. Please let us know if th...ere is ever anything else we can do for you! Safe travels!

  • 5.0 out of 5
    September 11, 2019

    One important thing I realized is that they are not just trying to make a sale but genuinely concerned about forming a long term relationship with you... as a customer.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Rick, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Your comments keep us motivated and working... hard for all our guests! At Ford Lincoln of Columbia, we value our customers and we look forward to seeing you on your next visit. Take care!

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