Reviews
Write a reviewDo not go to mellow Honda here in Farmington we got a Chevy 2019 trax form then ever seen we had it I have had to take it in every 20 days now for something wrong with it and now it is for the same thing again so do not go here they don’t stand behind the work
Do not go to mellow Honda here in Farmington we got a Chevy 2019 trax form then ever seen we had it I have had to take it in every 20 days now for something wrong with it and now it is for the same thing again so do not go here they don’t stand behind the work
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I have been going to Melloy Honda and the whole staff has always been excellent!! On the sales side Patsy Lucero is just awesome!! She has gone above and beyond!! She is excellent with customers.
I have been going to Melloy Honda and the whole staff has always been excellent!! On the sales side Patsy Lucero is just awesome!! She has gone above and beyond!! She is excellent with customers.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The time to purchase vehicle was short even with financing. Employees were very nice and helpful. Facilities will be better once the new building is finished.
The time to purchase vehicle was short even with financing. Employees were very nice and helpful. Facilities will be better once the new building is finished.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 4.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
TLDR; They didn't have the best cars in stock, overcharged us for things and ignored us, but the salesperson was very nice. Buying a car from Melloy Honda was a fairly decent experience. They didn't have the exact or ideal car in stock for us (Civic EX + Honda Sensing), but in the end, we (regrettably) settled for what they had in stock. Patsy, like many of the other reviewers say, was great to work with ? she is very friendly and relatable. Related experiences: We stopped in to get our car's plate and waited for about 15 minutes at the receptionist's desk before being acknowledged ? this was unpleasant and awkward. Another time we had to stop back in was because they had apparently over-charged us for NM state registration fees and had to refund the over-charged portion.
TLDR; They didn't have the best cars in stock, overcharged us for things and ignored us, but the salesperson was very nice. Buying a car from Melloy Honda was a fairly decent experience. They didn't have the exact or ideal car in stock for us (Civic EX + Honda Sensing), but in the end, we (regrettably) settled for what they had in stock. Patsy, like many of the other reviewers say, was great to work with ? she is very friendly and relatable. Related experiences: We stopped in to get our car's plate and waited for about 15 minutes at the receptionist's desk before being acknowledged ? this was unpleasant and awkward. Another time we had to stop back in was because they had apparently over-charged us for NM state registration fees and had to refund the over-charged portion.
- Customer service
- 3.0
- Buying process
- 1.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 4.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Phil Chavez is outstanding! He exceeded our expectations and made our experience what car buying should be.
Phil Chavez is outstanding! He exceeded our expectations and made our experience what car buying should be.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendly staff and helpful sales person (I wasn't there to purchase a new Honda, but a sales lady helped me locate my car in the parking lot after it had been serviced!). I'll deal with her when I'm ready to replace my car. The two gentlemen in the reception area were very friendly and upbeat. Nice way to start my day.
Friendly staff and helpful sales person (I wasn't there to purchase a new Honda, but a sales lady helped me locate my car in the parking lot after it had been serviced!). I'll deal with her when I'm ready to replace my car. The two gentlemen in the reception area were very friendly and upbeat. Nice way to start my day.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase