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I have been going to Melloy Honda and the whole staff has always been excellent!! On the sales side Patsy Lucero is just awesome!! She has gone above and beyond!! She is excellent with customers.
Purchasing vehicle was fast and painless
The time to purchase vehicle was short even with financing. Employees were very nice and helpful. Facilities will be better once the new building is finished.
Buying a car from Melloy Honda was OK
TLDR; They didn't have the best cars in stock, overcharged us for things and ignored us, but the salesperson was very nice. Buying a car from Melloy Honda was a fairly decent experience. They didn't have the exact or ideal car in stock for us (Civic EX + Honda Sensing), but in the end, we (regrettably) settled for what they had in stock. Patsy, like many of the other reviewers say, was great to work with ? she is very friendly and relatable. Related experiences: We stopped in to get our car's plate and waited for about 15 minutes at the receptionist's desk before being acknowledged ? this was unpleasant and awkward. Another time we had to stop back in was because they had apparently over-charged us for NM state registration fees and had to refund the over-charged portion.
Phil Chavez is outstanding! He exceeded our expectations and made our experience what car buying should be.
Friendly staff and helpful sales person (I wasn't there to purchase a new Honda, but a sales lady helped me locate my car in the parking lot after it had been serviced!). I'll deal with her when I'm ready to replace my car. The two gentlemen in the reception area were very friendly and upbeat. Nice way to start my day.