Reviews
Buyer beware!
Buyer beware!!!! Before buying a vehicle from this dealership we got the car facts report from them which showed the car had a clean title, no accidents. Their own inspection showed that the car passed with flying colors. We bought the vehicle and found out a couple of days later when we suspected something wrong with the transmission, that it got in an accident and that it does not have the original transmission. We think that the transmission is a used one from a junk yard. The transmission is bad which is a $6,000 repair. Since it had been less than a week since purchase, we went to the owners and kindly asked if there was anything they could do, such as fix it for no cost to us or do an exchange with another vehicle but Tyler yelled at us and told us that legally they did not need to disclose it had been in an accident. We filed a complaint with the Utah Motor Vehicle Enforcement Division. They investigated but unfortunately the laws in Utah are written in such a way that buyers have very little rights when it comes to purchasing used vehicles. We suspect that the Dastrup owners know this and know how to use the loop holes in the law to their advantage in selling unfit vehicles to their customers. Please tell everyone you know NOT to purchase a vehicle from Dastrup Auto.
Buyer beware!
Buyer beware!!!! Before buying a vehicle from this dealership we got the car facts report from them which showed the car had a clean title, no accidents. Their own inspection showed that the car passed with flying colors. We bought the vehicle and found out a couple of days later when we suspected something wrong with the transmission, that it got in an accident and that it does not have the original transmission. We think that the transmission is a used one from a junk yard. The transmission is bad which is a $6,000 repair. Since it had been less than a week since purchase, we went to the owners and kindly asked if there was anything they could do, such as fix it for no cost to us or do an exchange with another vehicle but Tyler yelled at us and told us that legally they did not need to disclose it had been in an accident. We filed a complaint with the Utah Motor Vehicle Enforcement Division. They investigated but unfortunately the laws in Utah are written in such a way that buyers have very little rights when it comes to purchasing used vehicles. We suspect that the Dastrup owners know this and know how to use the loop holes in the law to their advantage in selling unfit vehicles to their customers. Please tell everyone you know NOT to purchase a vehicle from Dastrup Auto.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Buyer beware!
Buyer beware!!!! Before buying a vehicle from this dealership we got the car facts report from them which showed the car had a clean title, no accidents. Their own inspection showed that the car passed with flying colors. We bought the vehicle and found out a couple of days later when we suspected something wrong with the transmission, that it got in an accident and that it does not have the original transmission. We think that the transmission is a used one from a junk yard. The transmission is bad which is a $6,000 repair. Since it had been less than a week since purchase, we went to the owners and kindly asked if there was anything they could do, such as fix it for no cost to us or do an exchange with another vehicle but Tyler yelled at us and told us that legally they did not need to disclose it had been in an accident. We filed a complaint with the Utah Motor Vehicle Enforcement Division. They investigated but unfortunately the laws in Utah are written in such a way that buyers have very little rights when it comes to purchasing used vehicles. We suspect that the Dastrup owners know this and know how to use the loop holes in the law to their advantage in selling unfit vehicles to their customers. Please tell everyone you know NOT to purchase a vehicle from Dastrup Auto.
Buyer beware!
Buyer beware!!!! Before buying a vehicle from this dealership we got the car facts report from them which showed the car had a clean title, no accidents. Their own inspection showed that the car passed with flying colors. We bought the vehicle and found out a couple of days later when we suspected something wrong with the transmission, that it got in an accident and that it does not have the original transmission. We think that the transmission is a used one from a junk yard. The transmission is bad which is a $6,000 repair. Since it had been less than a week since purchase, we went to the owners and kindly asked if there was anything they could do, such as fix it for no cost to us or do an exchange with another vehicle but Tyler yelled at us and told us that legally they did not need to disclose it had been in an accident. We filed a complaint with the Utah Motor Vehicle Enforcement Division. They investigated but unfortunately the laws in Utah are written in such a way that buyers have very little rights when it comes to purchasing used vehicles. We suspect that the Dastrup owners know this and know how to use the loop holes in the law to their advantage in selling unfit vehicles to their customers. Please tell everyone you know NOT to purchase a vehicle from Dastrup Auto.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
AVOID.
AVOID. FRAUDULENT. Worst. Ever. COMPLETELY UNPROFESSIONAL OWNERS. Like Steph below, I bought a car from Dastrup and it had multiple problems ... all of which they concealed. I have a copy of the 'online listing' as well as all my text messages to prove so. Dastrup 'promised' that there was a full inspection ... but clearly lied. I had to make the 40 mile trip to the dealership a week later to argue with one of the greedy owners that they should 100% fix what they knew was wrong with the car. Hopefully they will fix what's wrong; we'll see. I have serious doubts and 0% trust in these shady owners. The fact that these thieving owners offer to take the commission away from the nice salesperson is a true reflection of how dishonest, uncaring, out-of-touch and narcissistic the owners truly are. Unprofessional Item #1: The car had 1/4 of a tank of gas = Ridiculous. Cost to Fix: $59 Unprofessional Item #2: The car was not clean; coffee stains on carpet and many, many other interior stains = Lame. Cost to Fix: $100 Unprofessional Item #3: They only provided 1 key = Insane. The car has an electric key. Cannot start it without a specialized key = Unacceptable. They have refused to reimburse me. Cost to Fix: $424 Broken: Door Actuator Cost to Fix: $180 Broken: Washer Fluid Sprayer Cost to Fix: $90
AVOID.
AVOID. FRAUDULENT. Worst. Ever. COMPLETELY UNPROFESSIONAL OWNERS. Like Steph below, I bought a car from Dastrup and it had multiple problems ... all of which they concealed. I have a copy of the 'online listing' as well as all my text messages to prove so. Dastrup 'promised' that there was a full inspection ... but clearly lied. I had to make the 40 mile trip to the dealership a week later to argue with one of the greedy owners that they should 100% fix what they knew was wrong with the car. Hopefully they will fix what's wrong; we'll see. I have serious doubts and 0% trust in these shady owners. The fact that these thieving owners offer to take the commission away from the nice salesperson is a true reflection of how dishonest, uncaring, out-of-touch and narcissistic the owners truly are. Unprofessional Item #1: The car had 1/4 of a tank of gas = Ridiculous. Cost to Fix: $59 Unprofessional Item #2: The car was not clean; coffee stains on carpet and many, many other interior stains = Lame. Cost to Fix: $100 Unprofessional Item #3: They only provided 1 key = Insane. The car has an electric key. Cannot start it without a specialized key = Unacceptable. They have refused to reimburse me. Cost to Fix: $424 Broken: Door Actuator Cost to Fix: $180 Broken: Washer Fluid Sprayer Cost to Fix: $90
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Awful experience.
Awful experience. I reached out for photos (since there was zero listed)...still have not seen photos! Just a typical "come on in", I told him let's start with photos since I am out of state. Nada follow up.
Awful experience.
Awful experience. I reached out for photos (since there was zero listed)...still have not seen photos! Just a typical "come on in", I told him let's start with photos since I am out of state. Nada follow up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
At the time I was in touch with them they had a lot of
At the time I was in touch with them they had a lot of nice trucks in stock and prices and inventory was very good nice too talk with answering questions that I had Thank you Michael
At the time I was in touch with them they had a lot of
At the time I was in touch with them they had a lot of nice trucks in stock and prices and inventory was very good nice too talk with answering questions that I had Thank you Michael
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Super easy process to buy a vehicle from miles away.
Super easy process to buy a vehicle from miles away. Would shop from again, Riley was great to work with!
Super easy process to buy a vehicle from miles away.
Super easy process to buy a vehicle from miles away. Would shop from again, Riley was great to work with!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
easy to work with sent additional photos very prompt
easy to work with sent additional photos very prompt communication would do business with them again
easy to work with sent additional photos very prompt
easy to work with sent additional photos very prompt communication would do business with them again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We had a good experience buying a used car.
We love our new Jeep! The price was in our budget and fair. There was some small green fuzzy stuff wedged in the bumper with the end flaring out a little. Supposedly a clean title. No problems so far, just tiny superficial imperfections. Overall we had a good experience. The workers were very kind and patient answering all of our many questions, and they were not pushy at all.
We had a good experience buying a used car.
We love our new Jeep! The price was in our budget and fair. There was some small green fuzzy stuff wedged in the bumper with the end flaring out a little. Supposedly a clean title. No problems so far, just tiny superficial imperfections. Overall we had a good experience. The workers were very kind and patient answering all of our many questions, and they were not pushy at all.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The best!
This is the best dealer!! Very easy to buy a car! They help you and they are very fast!! Good cars good condition! Very friendly
The best!
This is the best dealer!! Very easy to buy a car! They help you and they are very fast!! Good cars good condition! Very friendly
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
Great experience. We told Tyler what make, model, and budget we were looking for. he stayed in contact until he found what were looking for. In and out in no time.
Great experience
Great experience. We told Tyler what make, model, and budget we were looking for. he stayed in contact until he found what were looking for. In and out in no time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase