Betten Baker GMC

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
22 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    July 26, 2019

    Awesome service. Clean, fast and honest. Would definitely recommend.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us..., please feel free to give us a call or stop by. Have an awesome day!

  • 1.0 out of 5
    May 31, 2019

    I brought my truck in to be listened to because something was wrong with rear end. I paid $60 for them to send someone that can?t hear (he admitted in... car) to diagnose my truck. Of course they could not diagnose it because he couldn?t hear it. No other options were given except to wait for it to get worse!!

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hello, our customers mean a great deal to us so we are disappointed to hear you did not receive the quality service you deserve. If you are willing to... give us another chance, please contact us at (616) 319-1406 and we will do our best to turn your experience around. Thank you, and take care.

  • 5.0 out of 5
    January 6, 2019

    I’m always treated like family and work with Ryan in the service department whenever I’ve service/maintenance needs on my vehicles. Drew is also an awesome... person in this department.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello, we really appreciate your feedback! Thanks again for taking the time to leave us this information about your recent visit. Take care!

  • 5.0 out of 5
    November 15, 2018

    Thank you to Chris B. for showing me around the Used Car lot, and for showing me the variety of trucks that are available, and it allowed me to narrow... it down to the truck that I need for my job and hobbies. I very satisfied with his knowledge and his ability to know what people need in a vehicle

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hello, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!

  • 3.0 out of 5
    June 23, 2018

    Very friendly, just still have space to improve especially on explaining the functionality of the vehicle and the price detail of warranty and insurance.... Car sometimes making noise at driver side but over all it’s a great vehicle!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 15, 2018

    Kim was very helpful and polite arranging service for my vehicle. Seemed to enjoy her job! Good customer service. Have recommeneed betten baker to many... friends.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!

  • 5.0 out of 5
    June 11, 2018

    This was well worth the drive from GR and we luve right off the Motor Mile, Plainfield Ave. Chris Baer was wonderful. He made our used car purchase seamless... and enjoyable. Thanks,Chris

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to let us know how Chris did! We're glad to hear we delivered such a great experience. If there's anything further we ca...n do for you, we are happy to help! Thank you again and have a fantastic day!

  • 5.0 out of 5
    June 7, 2018

    When ever I go to this dealership I like my vehicle serviced by Josey Johnson. He is very efficient and knows his stuff. I would definitely give him... a 5 star rating. I am very fuzzy about my vehicles but I trust Mr Johnson 100%

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi there, we are very happy Josey provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a ...call or stop by. Have a great day!

  • 5.0 out of 5
    May 29, 2018

    I had totaled my truck and needed a new one. I went to Betten Baker and was helped by Chris B. in the used lot who found me a great truck in my price... range. He was so helpful made sure that the truck was sound and dependable and got me a great deal. I would recommend this dealer ship and seeing Chris if you want an honest and fair Sales rep

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be... the case during your visit. If you have further needs or questions, please reach out! We hope you have a great day!

  • 5.0 out of 5
    May 17, 2018

    The salesman very friendly and helpful. Our grandson loves his new suv.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service... or another vehicle!

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