Betten Baker Buick

Reviews

4.4 out of 5 4.4
30 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 2.0 out of 5
    May 16, 2018

    Recently bought a Jeep and within a month and like 5 days of having it it starts to have electrical issues , tried to take it to betten baker but they... sent us to Harold zeigler because they didn’t have the means to fix the issue , how convienent. We were recommended by people who had a good experience and unfortunately we have had a horrible one . I would not recommend this dealer! The staff may be nice when it comes to your car breaking down right away they just can’t do anything about it . Plus a car should not break within a month of purchase !

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 15, 2018

    I have now purchased two vehicles with Betten Baker Buick and both times I have been delighted on how easy their staff was to work with. They are customer... service oriented and honest. Most recently I worked with Lener Montes, who did most the deal over the phone with me and was extremely responsive to all of my requests. Thank you Betten Baker, I love my new Buick!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    April 30, 2018

    I was really excited about my first car buying experience however it has quickly turned into a nightmare. We bought my car 3/27 and it is now 4/30 and... I have only had the car, in my possession, for 6 days and not 6 consecutive days. Conrad was recommend to us by a friend who works at that same dealership but he sold us a Jeep that had major engine problems and has been in the shop the whole time we owned it (still don’t have it back with no eta on when we will get it back) I have been in a loaner car for 3 weeks and now they are telling me that they need to take it back from me and give me a different one and tried to get me to take my evening to bring it out to them. Nope. Done playing games. I unfortunately would not recommend this place. Too many false promises not enough sincere customer service.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 11, 2018

    On time and done right. Great Service Department.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    March 9, 2018

    Sales staff was great. Friendly and knowledgable. No pressure. Clear information.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    February 25, 2018

    I love my Car, but the salesman Scott I think told me he would only run my credit thru 3 lenders. I checked my credit karma and they ran my credit 25 times.... So thanks Scott. I'll never buy another car from them. And I told him my credit wasn't in the best shape to begin with so even tho I got my car I'll have to wait 2 yrs to refinance. Thanks Scott!

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 22, 2017

    EXCELENT QUALITY WORKMANSHIP CUSTOMER SERVICE AND PROMISED FINISH TIME LINE

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    December 4, 2017

    Everyone was very helpful and service was done in a timely manner.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 4.0 out of 5
    November 29, 2017

    The experience was certainly above average. I do not expect that every part of the experience would be perfect but I feel they have gone out of their... way to do a good job for me.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    November 27, 2017

    did a good job, was fast and knew the plobem dont have further info

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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