Betten Baker Buick

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
35 lifetime reviews. Includes reviews of Betten Baker Buick from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 24, 2020

    They got us in in a pinch when our truck had issue as we were heading out on a family vacation. They quickly found the issue and were a life saver! We... will be back!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, we're so glad that we were able to go above and beyond your expectations! We can't wait to see you again, have a great day.

  • 5.0 out of 5
    March 6, 2020

    Always a pleasant and efficient experience. Have been dealing with Glen for years and always appreciate his opinion. He has taken good care of us. I'll... be back when needed.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Betten Baker Buick and we ho...pe to see you again.

  • July 21, 2019

    Awesome service for Alan Campbell! Quick and thourough!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with Alan. Thank you again for letting our team kn...ow how we did! We look forward to helping again in the future. Take care!

  • 5.0 out of 5
    May 16, 2019

    everyone was helpful and friendly. Kept at trying solve the problem.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad to hear you found our staff was so friendly and helpful! Please let us know if there is anything else we can do for you; we are more than h...appy to help. Take care!

  • 5.0 out of 5
    March 13, 2019

    Good quality service in a timely manner. Very friendly and polite

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We pride ourselves in offering quality service in a timely manner. We appreciate your feedback and look forward to servicing you in the future.

  • 2.0 out of 5
    May 16, 2018

    Recently bought a Jeep and within a month and like 5 days of having it it starts to have electrical issues , tried to take it to betten baker but they... sent us to Harold zeigler because they didn’t have the means to fix the issue , how convienent. We were recommended by people who had a good experience and unfortunately we have had a horrible one . I would not recommend this dealer! The staff may be nice when it comes to your car breaking down right away they just can’t do anything about it . Plus a car should not break within a month of purchase !

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    May 15, 2018

    I have now purchased two vehicles with Betten Baker Buick and both times I have been delighted on how easy their staff was to work with. They are customer... service oriented and honest. Most recently I worked with Lener Montes, who did most the deal over the phone with me and was extremely responsive to all of my requests. Thank you Betten Baker, I love my new Buick!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    April 30, 2018

    I was really excited about my first car buying experience however it has quickly turned into a nightmare. We bought my car 3/27 and it is now 4/30 and... I have only had the car, in my possession, for 6 days and not 6 consecutive days. Conrad was recommend to us by a friend who works at that same dealership but he sold us a Jeep that had major engine problems and has been in the shop the whole time we owned it (still don’t have it back with no eta on when we will get it back) I have been in a loaner car for 3 weeks and now they are telling me that they need to take it back from me and give me a different one and tried to get me to take my evening to bring it out to them. Nope. Done playing games. I unfortunately would not recommend this place. Too many false promises not enough sincere customer service.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    March 11, 2018

    On time and done right. Great Service Department.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 9, 2018

    Sales staff was great. Friendly and knowledgable. No pressure. Clear information.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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