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Recently bought a Jeep and within a month and like 5 days of having it it starts to have electrical issues , tried to take it to betten baker but they... sent us to Harold zeigler because they didn’t have the means to fix the issue , how convienent. We were recommended by people who had a good experience and unfortunately we have had a horrible one . I would not recommend this dealer! The staff may be nice when it comes to your car breaking down right away they just can’t do anything about it . Plus a car should not break within a month of purchase !
I have now purchased two vehicles with Betten Baker Buick and both times I have been delighted on how easy their staff was to work with. They are customer... service oriented and honest. Most recently I worked with Lener Montes, who did most the deal over the phone with me and was extremely responsive to all of my requests. Thank you Betten Baker, I love my new Buick!
I was really excited about my first car buying experience however it has quickly turned into a nightmare. We bought my car 3/27 and it is now 4/30 and... I have only had the car, in my possession, for 6 days and not 6 consecutive days. Conrad was recommend to us by a friend who works at that same dealership but he sold us a Jeep that had major engine problems and has been in the shop the whole time we owned it (still don’t have it back with no eta on when we will get it back) I have been in a loaner car for 3 weeks and now they are telling me that they need to take it back from me and give me a different one and tried to get me to take my evening to bring it out to them. Nope. Done playing games. I unfortunately would not recommend this place. Too many false promises not enough sincere customer service.
On time and done right. Great Service Department.
Sales staff was great. Friendly and knowledgable. No pressure. Clear information.
I love my Car, but the salesman Scott I think told me he would only run my credit thru 3 lenders. I checked my credit karma and they ran my credit 25 times.... So thanks Scott. I'll never buy another car from them. And I told him my credit wasn't in the best shape to begin with so even tho I got my car I'll have to wait 2 yrs to refinance. Thanks Scott!
EXCELENT QUALITY WORKMANSHIP CUSTOMER SERVICE AND PROMISED FINISH TIME LINE
Everyone was very helpful and service was done in a timely manner.
The experience was certainly above average. I do not expect that every part of the experience would be perfect but I feel they have gone out of their... way to do a good job for me.
did a good job, was fast and knew the plobem dont have further info