Betten Baker Chevrolet of Allegan

I was in an accident and my work truck was totaled. We reached out to Bret at Betten Baker. The used truck market is very limited right now. Bret got us a truck, a beautiful 2017 Bright red 2500HD extended cab 4x4, brought the paperwork to my home as I was not able to travel, and got us into the truck. My son drove the truck on the first day and made it about 30 miles, and the truck threw a code and went into limp mode. Needless to say, we were frustrated. We called Bret, he was gracious and apologized for our problem. Arranged for a loner work truck, helped my Son move all the tools and equipment to a loaner truck they supplied. Got us a new transmission with a 3 year , 100,000 mile warranty , and had our truck back to us in under a week. This was not our first purchase from Bret, and it will not be our last either. Thank you Bret and the Service department!

After endless searching for a used car, I contacted Bret Mallory on the need for a good used vehicle and gave him my price limit. He reached out to me 36 hours later with the perfect well maintained vehicle for me. Thanks Betten Baker for the pleasurable purchasing experience.

Had a great experience buying my first car! Bret made sure to help me find the car I wanted and answer all of my questions. J was great in explaining the loan for a first time buyer.

This dealer provided us with excellent service that went beyond normal expectations. We recently bought a previous owned vehicle, and it had problems unbeknownst to the dealership or us. Management diligently worked with integrity and honesty to resolve technical and logistical issues presented by our particular circumstances. What distinguishes a good company from a great company is how the business and its people respond when things do not go right. This is hands-down a great car dealership, and we would like to thank them for all of their efforts in helping us get to a more than satisfactory resolution. We highly recommend this dealership when you are in the market to buy a vehicle.

Very comfortable environment. Happy with the ease of the whole process!! These guys are awesome!! Would definitely recommend these guys to anyone. I absolutely love my new car!!

I had the best time buying a new vehicle with Christi. She made sure I got a great deal and an awesome vehicle. I definitely recommend visiting Christi at Betten Baker to everyone looking for a new vehicle.

I am so impressed with the quality of customer service and support I received from Christi Foster at Betten Baker Allegan. She went above and beyond to make sure I got a great deal and an awesome vehicle. I went to the dealership once to test drive vehicle and everything was handled via text. Christi even delivered my new Jeep to me in Kalamazoo. The whole experience was flawless and exciting.Thank you again Christi, I love my new Jeep.

I was surprised that there was only the service manager handling the department. He was friendly but stretched pretty thin. He said he had no time for my points inspection no fluids checked and filled. So I paid $60 for an oil change and tire rotation

Always happy with the service here. Things usually go good but even when something don't go as planned they stand behind their work and do their best to take care of you.

Mike was handling the service department all by himself. He did a superb job as he always does of making sure the customers have a good experience and get the needed repairs done. He certainly could have used some help at the service desk.