Gaven Commercial Truck Center

Extremely disappointed with how unorganized this dealership is. From the start there were red flags: classic bait and switch tactics, lack of transparency with pricing, and constant excuses about the manager never being available. We put a deposit down on a vehicle we were seriously considering, but after receiving an extremely high insurance quote, we decided to pause. When we asked for our deposit back, the salesperson Matt told us to email a refund request, then immediately blocked our number. Now, every time we call the dealership, we’re told there’s no manager available, and suddenly they’re claiming that they don’t do refunds on deposits, which was never disclosed to us at any point. Interestingly, they were willing to bend their own policies when it was convenient for them. They waived the credit card fee just to convince us to leave a deposit in the first place. But when it came time to return the money under reasonable circumstances, all of a sudden their policies became set in stone. This kind of dishonest, shady behavior is unacceptable.

Would suggest calling before going to the dealer if you see anything you like on their website. Their website told me they had 72 cargo vans in stock under 10k on 03/08/2025. I was surprised to find they had NONE in stock when I arrived. Prices on available vehicles were 50-100% higher than prices they had posted.

Had everything I needed for my business! The vehicle was in excellent condition and they helped me secure commercial financing for my vehicle

I had an excellent experience here. Everyone was super friendly and super knowledgeable. They were all very helpful and I was appreciative of all of that

Robert was a really nice kid. He was extremely helpful and extremely patient. I couldn't have asked for a better sales guy to help me

Goose helped me out he was very gentle and patient. As an Italian American it is hard to find a good salesman that you trust.

I was handled gently by the salesman Robert. He was very nice and very gentle with me. Ive bought a bunch of trucks before but never got serviced as thoroughly as I did by Robert

I mess with Goose heavy my boy HOOKED me up. I feel so blessed and I hope he stays blessed up too

I had an excellent experience with Rob, he was extremely helpful and knowledgeable. I highly recommend him and will be back for more

I have been shopping for weeks for a new work truck and I finally found the place where I would purchase. It was a long journey, but after making my rounds, I felt most comfortable here. My salesman Rob was very helpful and straight forward. I appreciated his honesty and he helped me through every step of the process