Auto Sales Cumming

The gentleman saying he is the owner is absolutely horrible. He needs to take lessons in customer service. I would not recommend buying a car or much less a roll of toilet paper from these people

I bought an online vehicle from these guys back in February(sorry for the delay) and they couldn't have made it any easier. They answered all my questions and concern to my satisfaction and then bought the Suburban sight unseen; even met me halfway from home on the day I took delivery. Ten months later, I'm still happy with my vehicle and the experience. Thank you, Merry Christmas and Happy New Year.

Most friendly people to buy a car from! No pressure, just handed me he key and told me to enjoy the test drive. no one else has done that! They all give you the third degree of questions first. I loved how clean the cars was and my mechanic told me if I like it to buy it and I did. They did not charge me a dealer fee like other dealers. I will recommend them to everyone!

Very friendly and no pressure to buy. They didn't even ask any questions, just handed me the keys to 3 cars. There was no dealer fee charged on the car I bought. I have bought here before and was completely satisfied!

It is apparent that I was issued a temporary tag and was able to drive, but it should not have needed two 45 day tags, which was only supposed to be for a maximum of 60 days (according to the DMV in GA and SC). Also, I did not receive a SC tag at the time of my posting, which is why I submitted a posting. I was to be issued a tag from SC, but you did not forward my paperwork and title to SCDMV. Instead you finally sent the title to me and I had to pay the fees at the SCDMV to receive a tag, which did not occur until April of the week. I suspect this is the reason the process was not taken care of- discovery of the fees, which you advertised as buyers not having to pay- No dealer fees.

If I could have given this business 0 stars, it still wouldn’t have expressed the poor customer service I received. The owner of this business is the rudest man I have ever met. The rest of the staff is very friendly. I had a question about an oil change. The nice gentleman in the shop tried to help me and told me I’d have to ask the owner. He pointed to the room and told me to go in. I said but he’s got some people in there and he’s on the phone. The young man stepped over to the door and looked and said oh you can go on in. I didn’t because I didn’t want to interrupt him. So I stood outside the door until he was finished. The young man from the shop saw me still standing (because I didn’t want to interrupt him) and he walked in and said something, I guess he told him I needed to ask him a question. He stood up and brushed past me almost knocking me down and bellowed “well she can just come back when I’m not busy! Can’t she see I’m busy? Standing there staring me in the face!” I was shocked and speechless that a businessman would treat a customer in this manner. I just turned around and left. I will never do business there again. I can just imagine what a jerk he would have been if I had walked in there like the shop guy told me to! I can honestly say in all the years I’ve done business anywhere and everywhere, I have never encountered a ruder person than this man was. I will never step foot in that business again.

I received two temporary vehicle tags from Auto Sales Cumming and its been 93 days since I purchased my vehicle in December of 2018 in cash. Stilll no tag and title. As of March 28, 2019, I can no longer drive my vehicle. I know this process is in violation. Something is going on; no way the process should take this long.

Best place to purchase your car! Very friendly and easy to work with. No pressure. They let you drive the car and take it wherever you want to have it checked out. Very pleasant buying experience and truly no dealer fees!

Car was not listed correctly. When I called they were EXTREMELY RUDE! They even got mad at me when I did not want to come take a look at the car even though it was nothing I am looking for.

A great shopping experience. Just down to earth guys, no pressure to buy, very easy to deal with and they don't charge any dealer fees like everyone else. They really don't, other people bought cars while we were there and no one was asked for extra money or a fee.