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Prado Auto Sales Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (21 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–7:00pm
Tuesday 9:00am–7:00pm 9:00am–7:00pm
Wednesday 9:00am–7:00pm 9:00am–7:00pm
Thursday 9:00am–7:00pm 9:00am–7:00pm
Friday 9:00am–7:00pm 9:00am–7:00pm
Saturday 9:00am–5:00pm 9:00am–5:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (21 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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It's a real family experience

The 2015 Volvo S60 T5 was my second purchase from Prado Auto, I still have my 2007 Mercedes ML350 I purchased in March of 2020 Both Luis Sr and Luis Jr have been excellent and are always concerned about my best interest. I would recommend everyone to shop at Prado Auto, It's a real family experience.

It's a real family experience

The 2015 Volvo S60 T5 was my second purchase from Prado Auto, I still have my 2007 Mercedes ML350 I purchased in March of 2020 Both Luis Sr and Luis Jr have been excellent and are always concerned about my best interest. I would recommend everyone to shop at Prado Auto, It's a real family experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Don't do it

Got a car first week started having problem check engine light pop in and off took it back almost every week and they told me nothing was wrong now the engine went didn't even have it a whole two months no help to get it fixed and getting run around with warranty company

Don't do it

Got a car first week started having problem check engine light pop in and off took it back almost every week and they told me nothing was wrong now the engine went didn't even have it a whole two months no help to get it fixed and getting run around with warranty company

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Mary Kozlowski 41 Bridgewell Pkwy. Apt 29 Elkton M

I bought a used car from Prado Auto Sales. it failed MD inspection twice, but had previously passed DE inspection. Prado honered all the work that needed to be done on my 2013 Honda Civic. I love my car! Thank you so much Carmen!!!

Mary Kozlowski 41 Bridgewell Pkwy. Apt 29 Elkton M

I bought a used car from Prado Auto Sales. it failed MD inspection twice, but had previously passed DE inspection. Prado honered all the work that needed to be done on my 2013 Honda Civic. I love my car! Thank you so much Carmen!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thanks Pedro!!!

Excellent Customer Service, were very honest about the car I was purchasing and stated that it might need some extra work, bought the car and like all used cars I ended up getting a new time belt and radiator. Nothing else was needed. Thanks for your honesty.

Thanks Pedro!!!

Excellent Customer Service, were very honest about the car I was purchasing and stated that it might need some extra work, bought the car and like all used cars I ended up getting a new time belt and radiator. Nothing else was needed. Thanks for your honesty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great place

Great place to buy a car great deals good people nice cars and good cars go check them out for used cars they will work with u good or bad credit one off the best spots in Wilmington. De for cars must check out

Great place

Great place to buy a car great deals good people nice cars and good cars go check them out for used cars they will work with u good or bad credit one off the best spots in Wilmington. De for cars must check out

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worst Experience Ever

just now They were so polite and helpful UNTIL THEY GOT MY MONEY. Purchased a car ( check engine light on ( they claimed to have fixed it) and in less than 30 days the car was broken down, needed a new engine ( got 10,000 in work done), broke down out of town they literally ignored my calls for days. Now 5 months later the car still isn't able to pass inspection while I've been paying monthly to the bank. They were unable to provide proper title paperwork to the bank so The bank cancelled the loan and now they are refusing to give me back the check the bank sent them and my deposit. So I am now out of a car and my money.

Worst Experience Ever

just now They were so polite and helpful UNTIL THEY GOT MY MONEY. Purchased a car ( check engine light on ( they claimed to have fixed it) and in less than 30 days the car was broken down, needed a new engine ( got 10,000 in work done), broke down out of town they literally ignored my calls for days. Now 5 months later the car still isn't able to pass inspection while I've been paying monthly to the bank. They were unable to provide proper title paperwork to the bank so The bank cancelled the loan and now they are refusing to give me back the check the bank sent them and my deposit. So I am now out of a car and my money.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1st car for son

Purchased car and warranty, car did not pass Maryland inspection, needed $2500.00 in repairs. Dealer was friendly, warranty, not worth buying, they provide used parts and you are responsible for the labor.

1st car for son

Purchased car and warranty, car did not pass Maryland inspection, needed $2500.00 in repairs. Dealer was friendly, warranty, not worth buying, they provide used parts and you are responsible for the labor.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bill and kim always go back

Great people became friends would send anyone we know I will always go back I Redmond very highly amazing staff mmm always helpful keep up the great job that you all do

Bill and kim always go back

Great people became friends would send anyone we know I will always go back I Redmond very highly amazing staff mmm always helpful keep up the great job that you all do

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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EXCELLENT SERVICE

Excellent service. Made it a prompt & easy transaction. Staff was very helpful & welcoming also has a great inventory and all his cars are immaculate. I love my Toyota!!! If your looking for a used nice vehicle, This is the place to go. Thank you, Prado Auto Sales !

EXCELLENT SERVICE

Excellent service. Made it a prompt & easy transaction. Staff was very helpful & welcoming also has a great inventory and all his cars are immaculate. I love my Toyota!!! If your looking for a used nice vehicle, This is the place to go. Thank you, Prado Auto Sales !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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LOVE MY ACCORD

This is my first car ! I've had a great experience here , they really made sure they stuck in the price range that I wanted and made sure the car is reliable. I have no issues with the service and I'm glad my first experience was pleasent !

LOVE MY ACCORD

This is my first car ! I've had a great experience here , they really made sure they stuck in the price range that I wanted and made sure the car is reliable. I have no issues with the service and I'm glad my first experience was pleasent !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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