Reviews
Write a reviewI just completed a trip to this dealership to look at the used SUV they were advertising. I called and talked with someone there prior to setting out for my 1.5 hour trip. When I looked at the car in person I realized that the photos of the vehicle were take in such a way to hide the defects. Most honest dealers and individuals represent the true condition of the vehicle so they only attract proper interested parties. If a dealership is not forthcoming with a vehicle condition who knows what else they choose to hide. I would avoid this dealership if I were you.
I just completed a trip to this dealership to look at the used SUV they were advertising. I called and talked with someone there prior to setting out for my 1.5 hour trip. When I looked at the car in person I realized that the photos of the vehicle were take in such a way to hide the defects. Most honest dealers and individuals represent the true condition of the vehicle so they only attract proper interested parties. If a dealership is not forthcoming with a vehicle condition who knows what else they choose to hide. I would avoid this dealership if I were you.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great experience, especially for a used lot. I found a particular car online that I was interested in. Called for availability and was able to check it out right away on a Friday afternoon. Worked with Andrew, who was very straightforward and no pressure. Did a test drive and loved the way the car drove. The whole was filled with high quality vehicles. We talked through all the financials. Everything was above board and fair. I decided to take the weekend to process it and review other cars I had been considering. Ultimately I decided that another vehicle I was looking at was a better fit for my particular needs. I gave Andrew a call Monday to keep him in the loop and to thank him for taking the time to go through everything. Even though I did not end up purchasing that vehicle from Bermont, I very much needed to talk out the process and see my best options. I felt very comfortable the thought of doing business with Bermont. I also had a friend who had bought a vehicle through them a few years prior for their daughter and has been very pleased with the purchase having had several years to reflect on their experience. So I went it the experience with high hopes and was not disappointed.
Great experience, especially for a used lot. I found a particular car online that I was interested in. Called for availability and was able to check it out right away on a Friday afternoon. Worked with Andrew, who was very straightforward and no pressure. Did a test drive and loved the way the car drove. The whole was filled with high quality vehicles. We talked through all the financials. Everything was above board and fair. I decided to take the weekend to process it and review other cars I had been considering. Ultimately I decided that another vehicle I was looking at was a better fit for my particular needs. I gave Andrew a call Monday to keep him in the loop and to thank him for taking the time to go through everything. Even though I did not end up purchasing that vehicle from Bermont, I very much needed to talk out the process and see my best options. I felt very comfortable the thought of doing business with Bermont. I also had a friend who had bought a vehicle through them a few years prior for their daughter and has been very pleased with the purchase having had several years to reflect on their experience. So I went it the experience with high hopes and was not disappointed.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The dealership was very clean. The dealership exhibited excellent customer service, and the dealership has reasonable pricing. The dealership has very affordable one owner cars!
The dealership was very clean. The dealership exhibited excellent customer service, and the dealership has reasonable pricing. The dealership has very affordable one owner cars!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thanks to all the guys at Bermont who made my first car buying experience a great one! It was easy and laid back, and they couldn't have been nicer!!
Thanks to all the guys at Bermont who made my first car buying experience a great one! It was easy and laid back, and they couldn't have been nicer!!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Heather, Thanks so much for your awesome feedback, we truly appreciate it! We are thrilled to hear your first time purchasing a vehicle was memorable, and enjoyable! It was a pleasure working with you, welcome to the Bermont Family :)
When I first called Bermont Motors inquiring about the availability of the vehicle I was interested in, I was greeted on the phone by Robert Dames. He was polite and helpful with giving me information about the vehicle as well as scheduling to see it. Once there, nothing changed. On the test drive, he took the time to get to know me as well as share some of his background. When we got back, he got an appraisal for my trade-in and we made a deal. From beginning to the end, and even after, Robert did anything necessary to make my buying experience the best as possible. I have purchased enough vehicles to know a good buying experience over a bad one. Thanks to Bermont Motors and Robert, it was a good one.
When I first called Bermont Motors inquiring about the availability of the vehicle I was interested in, I was greeted on the phone by Robert Dames. He was polite and helpful with giving me information about the vehicle as well as scheduling to see it. Once there, nothing changed. On the test drive, he took the time to get to know me as well as share some of his background. When we got back, he got an appraisal for my trade-in and we made a deal. From beginning to the end, and even after, Robert did anything necessary to make my buying experience the best as possible. I have purchased enough vehicles to know a good buying experience over a bad one. Thanks to Bermont Motors and Robert, it was a good one.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The dealer wasn't hard to find. The building seemed a bit plain and uninviting at first however that was quickly overshadowed by the kindness an knowledge of the people.
The dealer wasn't hard to find. The building seemed a bit plain and uninviting at first however that was quickly overshadowed by the kindness an knowledge of the people.
- Customer service
- 4.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Went to look at a vehicle listed at 14k. While looking at the vehicle and talking to the sales rep, was asked about my purchase plans, i.e. financing, credit score, down payment. (My credit is good and was offering a good down payment). Was then suddenly told it was a cash only sale therefore would have to pay the full 14k cash. Never have I been told I needed to pay 14k cash at a dealership. By far the shadiest interection at a car dealership. Will definitely be informing family and friends not to bother with Bermont Motors.
Went to look at a vehicle listed at 14k. While looking at the vehicle and talking to the sales rep, was asked about my purchase plans, i.e. financing, credit score, down payment. (My credit is good and was offering a good down payment). Was then suddenly told it was a cash only sale therefore would have to pay the full 14k cash. Never have I been told I needed to pay 14k cash at a dealership. By far the shadiest interection at a car dealership. Will definitely be informing family and friends not to bother with Bermont Motors.
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great sales people, great prices, reliable and customer friendly!
Great sales people, great prices, reliable and customer friendly!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 3.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the excellent review! Glad to be of service in any way possible! -The Bermont Team (Brad, Robert and Elmer)
Great NO hassle No pressure atmosphere. From the moment we arrived on the lot to the final purchase. Friendly informative staff that wont try and talk you into a model just because its on the lot (they do have lots to choose from). Walked us through the ordering process and kept us informed through final delivery of our JK Wrangler (had to order since we wanted (and did not want) specific options). Highly recommend them.
Great NO hassle No pressure atmosphere. From the moment we arrived on the lot to the final purchase. Friendly informative staff that wont try and talk you into a model just because its on the lot (they do have lots to choose from). Walked us through the ordering process and kept us informed through final delivery of our JK Wrangler (had to order since we wanted (and did not want) specific options). Highly recommend them.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
You want to talk customer service, this is the place. From the moment we got there until we left we were treated with nothing but respect. We were looking for a good used vehicle, and with the economy our credit got a little rocky. Andrew did not treat us bad because of this and Rick & Chris went out of their way to get us funded. We walked out with a great vehicle. I will recommend them to everybody and will be back. Thank you.
You want to talk customer service, this is the place. From the moment we got there until we left we were treated with nothing but respect. We were looking for a good used vehicle, and with the economy our credit got a little rocky. Andrew did not treat us bad because of this and Rick & Chris went out of their way to get us funded. We walked out with a great vehicle. I will recommend them to everybody and will be back. Thank you.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car