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Very pleased with my purchase experience with Landers.
Very pleased with my purchase experience with Landers. I had spoken with salesman Christian a few times regarding a used vehicle I was very interested in. The day of purchase I didn’t get to work with him, but was helped by Adam, who was also great. Negotiation was fair as well as trade in. Michael with financing was incredibly nice and pleasant to work with. I’ve purchased several cars with my husband, but this was my first to do while he was overseas. They made the process easy for us. A bonus is they have a very clean waiting room, awesome coffee machine, and a kids private room with cartoons playing. It kept my kids happy!
We liked David so much we bought 3 vehicles from him
We liked David so much we bought 3 vehicles from him within a months time!
Thank you for being a part of the Landers family!
They advertise cars with discounts but after talking with
They advertise cars with discounts but after talking with them, they don’t want to sell but for sticker price! How can they do this?! Shady advertising if you ask me. 😖
Mimiok please reach out to me to discuss what's going on. Mike Evans, GM 405-801-4602. If I do not answer please leave me a message and I will call you right back.
I had several questions and asked for more pictures since
I had several questions and asked for more pictures since we were more than four hours away and they did everything and more than I could ask for excellent experience
thank you, Ray. Please, don't hesitate to reach out to us if you have any questions!
Mitch was super awesome!
Mitch was super awesome! Les and him worked hard and got me what I was after in payments and super fast! Keep up the great work guys.
thank you for the five stars, Misty!
I met salesman named Robert when I arrived, took a truck
I met salesman named Robert when I arrived, took a truck out for a test drive. He and Michael got me the deal I needed. They were friendly, courteous, and professional. They make car buying much easier and more enjoyable.
Thank you for the five-star review. We're happy to hear that your experience was so enjoyable and we look forward to seeing you again!
Tried to get some real help on the Life Time Warranty
Tried to get some real help on the Life Time Warranty (Mopar) that I had purchased when I brought my 2015 Charger. The work was a headlight problem and was told by the service advisor Braxton Stoneking that the Ballest was over heating and that the complete headlight assembly would have to be replace with the wiring loom and that it was not covered,. When I asked what it would cost to repair it , he informed me that it would be $1500.00. He told me he would try and find out why the repairs were not covered. After waiting a few days to hear back from him, I called he said there way nothing he could do period. That's when I spoke with the service manager Jeremy Yandell to see if he knew why it wasn't covered he said they didn't cover headlights and that was all there was to it. I told him I would understand if it was the bulb itself, but that they're talking about $1500.00 dollars and besides that , I had that headlight worked on by Landers Dodge Service dept. once before and that, the Technician doing the work told me that he was having to rewire the fuss block due to a Manufacture Defect and at the time he told me that I was standing at the car and he had the wiring all exposed. When I got the car back it worked fine and all the work was covered under the warranty, that's what was confusing me, about this latest problem. So while I was speaking with the service manager Jeremy Yandell I pointed out to him that I had work done on that headlight prior, he said "yeah 2 years ago". So I asked for the Mopar customer service number, he yelled out across the service bay to Braxton Stoneking to give me the number, he did only in a way to get rid of me . This was just the start of about 3weeks going back and forth with these guys. Then I started calling customer service. That was another whole experience in itself.
Unfortunately we cannot control what is and isn't covered by the warranty your vehicle has. We do realize that you did have work done previously and was 2 years prior. We understand your frustration entirely but there was a completely different issue with the light than previously. If it were up to us we would want warranties to cover every repair every single time. I am not trying to get rid of you in any case. I have no say or authority on what Mopar warranties cover and we were being blamed for that issue. I hope you have gotten it resolved. Thank You, Jeremy Yandell
I was very happy with the service and the speed of the
I was very happy with the service and the speed of the service! They did a fantastic job on my Jeep.
thank you for the five-star review. Come back any time!
Recommend by one of my customers.
Recommend by one of my customers. So very happy and excited about this service and purchase
thank you for the five stars and for choosing Landers!
Professional and friendly staff.
Professional and friendly staff. Took time to answer questions. Explained finding at the end of service.