Reviews
I retired from the automobile business after 33+ years.
I retired from the automobile business after 33+ years. I highly recommend Mitch and this dealership. They have great pricing, and the purchase process was easy and smooth. I was able to communicate all the purchase terms with Mitch ahead of time and it was exactly as we agreed to when we purchased and took delivery of the vehicle. The rest of the employees were also very friendly and helpful.
I retired from the automobile business after 33+ years.
I retired from the automobile business after 33+ years. I highly recommend Mitch and this dealership. They have great pricing, and the purchase process was easy and smooth. I was able to communicate all the purchase terms with Mitch ahead of time and it was exactly as we agreed to when we purchased and took delivery of the vehicle. The rest of the employees were also very friendly and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Landers CDJR made the buying process quick and easy as
Landers CDJR made the buying process quick and easy as possible. They were fair on the price and trade-in. Thanks for your help and professionalism.
Landers CDJR made the buying process quick and easy as
Landers CDJR made the buying process quick and easy as possible. They were fair on the price and trade-in. Thanks for your help and professionalism.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I have had my Ram 2500 in the shop and today makes 30
I have had my Ram 2500 in the shop and today makes 30 days. I have not had one phone call in 30 days. I have had to stop by and get my updates and I have yet to get my transmission ordered through warranty. Service advisor I guess is no longer with the company... The absolute worst service I have ever received. I have even called and spoken with the service manager and still no update call. I told them if I dont get a solid update today I will be pulling it out and taking it to Seth Wadley in Pauls Valley. Even the service advisors in the office when I stopped by today said they dropped the ball.
I have had my Ram 2500 in the shop and today makes 30
I have had my Ram 2500 in the shop and today makes 30 days. I have not had one phone call in 30 days. I have had to stop by and get my updates and I have yet to get my transmission ordered through warranty. Service advisor I guess is no longer with the company... The absolute worst service I have ever received. I have even called and spoken with the service manager and still no update call. I told them if I dont get a solid update today I will be pulling it out and taking it to Seth Wadley in Pauls Valley. Even the service advisors in the office when I stopped by today said they dropped the ball.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Adrian Gonzalez bent over backwards to sell the vehicle
Adrian Gonzalez bent over backwards to sell the vehicle to me. Finance with Adam was painless, delivery (which was part of the deal) hasn't been wonderful.
Adrian Gonzalez bent over backwards to sell the vehicle
Adrian Gonzalez bent over backwards to sell the vehicle to me. Finance with Adam was painless, delivery (which was part of the deal) hasn't been wonderful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Recently purchased a Durango Hellcat having come from out
Recently purchased a Durango Hellcat having come from out of town to do so. Our salesman Taylor and literally everyone else we dealt with there were superb!! They were helpful, attentive to our concerns, and delivered an excellent result for us at all points in the purchase process. I thank them each and all and would be pleased to do business with them again!
Recently purchased a Durango Hellcat having come from out
Recently purchased a Durango Hellcat having come from out of town to do so. Our salesman Taylor and literally everyone else we dealt with there were superb!! They were helpful, attentive to our concerns, and delivered an excellent result for us at all points in the purchase process. I thank them each and all and would be pleased to do business with them again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Paul, for your fantastic review! We're thrilled to hear about your experience purchasing the Durango Hellcat at Landers Chrysler Dodge Jeep Ram of Norman. It's great to know that Taylor and our team provided you with the helpful and attentive service we strive for. We appreciate your kind words and look forward to assisting you again in the future! Enjoy your new vehicle! Sincerely, The Team at Landers Chrysler Dodge Jeep Ram of Norman
Purchased a vehicle on Friday, November 23rd, and was
Purchased a vehicle on Friday, November 23rd, and was told when they got the vehicle in trade they only ever had one. Took delivery, then I got home and found a Facebook ad displaying the vehicle we purchased, which had been made by an employee of the dealership, describing two keys, with photo evidence of said keys. I enquired with our salesman about finding the 2nd key, which they were unsuccessful in locating. I then asked if they would be willing to furnish a 2nd key fob since it had been lost in their care. Josh called me, and gave me the runaround quoting their website says they only guarantee one key with the vehicle, and I've already taken delivery. It is on me for not researching further into the vehicle before entering the contract, I do feel however that I expected honesty from the dealership that was not given to me. I purchased a Honda from Fowler Toyota when I turned 16. They had not put oil in it and the engine failed a few days after I brought it home. They took the vehicle back without hesitation when it had been sold 'as is' just like this vehicle, meaning they were under no obligation to take it back. I will never be buying from Landers again. I fully accept my part, my own lack of research, but am still disappointed in their behavior. If I had the opportunity to return the vehicle, I would. I do want to mention Collin, our salesperson, did an excellent job working with us. The fact he even bothered looking for the missing key is appreciated.
Purchased a vehicle on Friday, November 23rd, and was
Purchased a vehicle on Friday, November 23rd, and was told when they got the vehicle in trade they only ever had one. Took delivery, then I got home and found a Facebook ad displaying the vehicle we purchased, which had been made by an employee of the dealership, describing two keys, with photo evidence of said keys. I enquired with our salesman about finding the 2nd key, which they were unsuccessful in locating. I then asked if they would be willing to furnish a 2nd key fob since it had been lost in their care. Josh called me, and gave me the runaround quoting their website says they only guarantee one key with the vehicle, and I've already taken delivery. It is on me for not researching further into the vehicle before entering the contract, I do feel however that I expected honesty from the dealership that was not given to me. I purchased a Honda from Fowler Toyota when I turned 16. They had not put oil in it and the engine failed a few days after I brought it home. They took the vehicle back without hesitation when it had been sold 'as is' just like this vehicle, meaning they were under no obligation to take it back. I will never be buying from Landers again. I fully accept my part, my own lack of research, but am still disappointed in their behavior. If I had the opportunity to return the vehicle, I would. I do want to mention Collin, our salesperson, did an excellent job working with us. The fact he even bothered looking for the missing key is appreciated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us. At Landers Chrysler Dodge Jeep Ram of Norman, we strive for transparency and customer satisfaction, and it is disappointing to hear that we did not meet those standards in your case. Your feedback is valuable as we work to improve our services. Thank you for reaching out. Sincerely, The Team at Landers Chrysler Dodge Jeep Ram of Norman
I live in Oklahoma and working with Lander's Chrysler
I live in Oklahoma and working with Lander's Chrysler Jeep and Dodge. I have a brand new 2025 Dodge RAM 1500 that is leaking when it rains. It has bee 3 weeks since I reported the issue to Lander's . I need help understanding what is going on. Give me a new truck or fix the leak
I live in Oklahoma and working with Lander's Chrysler
I live in Oklahoma and working with Lander's Chrysler Jeep and Dodge. I have a brand new 2025 Dodge RAM 1500 that is leaking when it rains. It has bee 3 weeks since I reported the issue to Lander's . I need help understanding what is going on. Give me a new truck or fix the leak
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
John we are reaching out to you now. respectfully, Management
I stopped in to look at a couple of the Toyota trucks
I stopped in to look at a couple of the Toyota trucks they had in stock. Call him wasn’t pushy anyway just gave me some good information. I wanted a very specific truck which they happen to not have, but the experience was nice. Super nice guy highly recommend!
I stopped in to look at a couple of the Toyota trucks
I stopped in to look at a couple of the Toyota trucks they had in stock. Call him wasn’t pushy anyway just gave me some good information. I wanted a very specific truck which they happen to not have, but the experience was nice. Super nice guy highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! We're glad to hear that you found our team at Landers Chrysler Dodge Jeep Ram of Norman helpful and informative, even though we didn't have the specific Toyota truck you were looking for. Your recommendation means a lot to us! We hope to assist you in the future and invite you to visit us again. Sincerely, The Team at Landers Chrysler Dodge Jeep Ram of Norman
Collin had all the information i needed and made the
Collin had all the information i needed and made the buying process very easy and smooth. Great service!
Collin had all the information i needed and made the
Collin had all the information i needed and made the buying process very easy and smooth. Great service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We are thrilled to hear that Collin provided you with all the information you needed and made your buying process easy and smooth. At Landers Chrysler Dodge Jeep Ram of Norman, we strive to deliver great service, and we appreciate you taking the time to share your experience. We look forward to seeing you again soon! Sincerely, The Team at Landers Chrysler Dodge Jeep Ram of Norman
Mitch and Hassan did a great job.
Mitch and Hassan did a great job. They answered my questions, and negotiated with authenticity. They helped me iron out some of the fine details in our deal that I wanted. The finance staff also went out of their way to help me get the deal structured the way I like it. I’ll come back when I’m in the market.
Mitch and Hassan did a great job.
Mitch and Hassan did a great job. They answered my questions, and negotiated with authenticity. They helped me iron out some of the fine details in our deal that I wanted. The finance staff also went out of their way to help me get the deal structured the way I like it. I’ll come back when I’m in the market.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words! We're thrilled to hear that Mitch and Hassan provided you with great service and answered all your questions. It's fantastic that our finance team was able to assist you in structuring your deal to your liking. We look forward to welcoming you back to Landers Chrysler Dodge Jeep Ram of Norman when you're in the market again. Enjoy your vehicle! Sincerely, The Team at Landers Chrysler Dodge Jeep Ram of Norman