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Landers Chrysler Dodge Jeep Ram of Norman

(4,720 reviews)
Visit Landers Chrysler Dodge Jeep Ram of Norman
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 7:00am–4:00pm
Sunday Closed Closed
2018 state dealer award
View 16 awards
2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award
2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 901-5452 (866) 901-5452
Used (855) 674-9196 (855) 674-9196
Service (866) 421-3837 (866) 421-3837

Reviews

(4,720 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Landers Chrysler Dodge Jeep Ram of Norman from DealerRater.

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Excellent they got me in with out an appointment and told...

Excellent they got me in with out an appointment and told me it might be a day before they could look at it called me 4 hours later with the problem fixed thank you and very good service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easiest and best experience I’ve ever had with a...

Easiest and best experience I’ve ever had with a dealership!!! Kody was very knowledgeable about the vehicle and answered ever question. Then kasey went to work to get me the best deal possible!! Thank you all so very much!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Truly enjoyed our SUV buying experience with Landers CDJR...

Truly enjoyed our SUV buying experience with Landers CDJR in Norman, Oklahoma. It was a no hassle no pressure to buy experience. Our salesman Nathan Becker did an awesome job would highly recommend him and Landers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They're always helpful and keep me informed of what's...

They're always helpful and keep me informed of what's going on. When my vehicle needed repair, they let me have a loaner until mine was finished, despite delays by the manufacturer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Deceptive Internet Pricing. . MSRP less Lander’s Discount...

Deceptive Internet Pricing. . MSRP less Lander’s Discount then shows “Final Price”. This price is not available. Elsewhere on the site is a statement: “New car price includes all rebates and incentives”. So l would not qualify for any manufacturer’s rebates or incentives because they are included. However “Lander’s Discount” is clearly stated before the “Final Price” but not honored. Car dealerships have a bad reputation for a reason. I purchased the Jeep because I wanted the vehicle in spite of “Landers”. I could not recommend this dealership and worry about any warranty issues I might have. Also, “Final Price” does not include fees.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Tobie was Great to work with. Super responsive on text...

Tobie was Great to work with. Super responsive on text and phone. Had vehicle waiting on me when I arrived. A pleasure to buy from

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Was told to get in line. Not informative on the process....

Was told to get in line. Not informative on the process. This my first time. Said you would call when finished. Didn’t. Came back after 3 hours. The car was ready. So I had to go out to the parking lot and find it. I could barely get the jeep out of the parking lot. I was very worried I was going to hit something. I’m new at this but my father told me this was not good service. My mom would have made someone get the jeep out.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

I apologize about the service you received. This is definitely not who we are and what we stand for. Every customers vehicle should be brought up to you in an easy transition. If you would like to speak on this further please reach out to me. Thank You, Jeremy Yandell

I have purchased many cars and trucks. This experience...

I have purchased many cars and trucks. This experience was smooth and relatively fast. We were in and out in about 3 hours. I would recommend this dealership to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I was really impressed with the promptness and accuracy...

I was really impressed with the promptness and accuracy of there estimated completion time of the service. The friendliness of the service center team was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

When I went in I knew what I wanted. The people that had...

When I went in I knew what I wanted. The people that had helped me out where professional. They didn't keep me long, went in and test drove thw car I wanted and was out with a new car within 1 hr 30 mins.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.