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Landers Chrysler Dodge Jeep Ram of Norman

(4,719 reviews)
Visit Landers Chrysler Dodge Jeep Ram of Norman
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 7:00am–4:00pm
Sunday Closed Closed
2018 state dealer award
View 16 awards
2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award
2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 901-5452 (866) 901-5452
Used (855) 674-9196 (855) 674-9196
Service (866) 421-3837 (866) 421-3837

Reviews

(4,719 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Landers Chrysler Dodge Jeep Ram of Norman from DealerRater.

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Went above and beyond helping navigate through my...

Went above and beyond helping navigate through my extended warranty coverage. 1. Other Dodge dealerships said I had to wait 3 weeks for an appointment, pay for a diagnostic and leave my car for 3 days. Landers got me the next week and did not charge me for a diagnostic, it was apparent what was needed. 2. Extended warranty vendor said they would not cover when I called but Genifer at Landers talked to them and GOT IT COVERED! 3. Noticed my hand was bandaged from recent surgery when I dropped off vehicle. Volunteered to drop off my Durango at my house when fixed. I did not even ask they just took care of me. Why would you go anywhere else! They cant magically get you covered if your not entitled but will be in your corner and give you great customer service. Thank you Genifer :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Came back for tint and auto start installed. Team was...

Came back for tint and auto start installed. Team was great and speedy and did the job quicker than expected. Very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great job to everyone from the online manager to our...

Great job to everyone from the online manager to our salesman, Ryan and finance, Les!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

They do good work. Always hospitable and polite. Pretty...

They do good work. Always hospitable and polite. Pretty clear directions on what they are doing and why while giving you your options.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always great customer service. Will continue to do all my...

Always great customer service. Will continue to do all my service at landers Chrysler jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

This was hands down the best experience I’ve ever had a...

This was hands down the best experience I’ve ever had a dealership. In and out in less than two hours. The team did not try and oversell options I didn’t want. Customer for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

The best dealership I have been to yet. Every one was...

The best dealership I have been to yet. Every one was super respectful. Loan officer actually helped save me some money before I even got back to him to sign papers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My truck was scheduled to be picked up at 8a.m. on 15...

My truck was scheduled to be picked up at 8a.m. on 15 Sept 2021. But was picked up at 2.38 p.m. Therefore; my truck had to be in your facility an extra day. The man that picked up my truck said he did not know my truck was to be picked up at 8 a.m. But thank you for the military discount.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

dcasillo0 we are sorry that we were so far off on time to get your vehicle picked up for servicing. Hope to see you in the future. Mike Evans, GM

Consumer response

Now that you are aware of a problem, I assume you have a plan to correct the problem and a backup plan.

Sales person was good but the financing set up was...

Sales person was good but the financing set up was strange. Lot's of waiting around. No complaints really, just felt like a low budget situation.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

RCASSADA if you would like to speak more about your experience I would appreciate the feedback. Not quite sure what you mean by low budget situation but would like to find out. Thanks, Mike Evans GM 405-321-8228

40000 service took about an hour. Good place for...

40000 service took about an hour. Good place for synthetic oil change. 2nd time there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.