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McNaught Cadillac Buick GMC

(619 reviews)

Reviews

(619 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent service, they searched and found...

Excellent service, they searched and found the.accessories I wanted. And installed. In less then 24 hours. Friendly helpful and respectful of my time. Will return in future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Had a 2012 Acadia Denali. Together with the service dept....

Had a 2012 Acadia Denali. Together with the service dept. we took it out to 438,000 km. Have been treated very well by the staff. Consider them friends. Starting over with a 2019 XT5. Look foreword to many years of the same with this new gem. Still waiting for my Customer of the Year award though. Thanks to Joe and all of his colleagues in Service. Cheers everyone Wayne Fiorsey

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great friendly service. The service representative was...

Great friendly service. The service representative was very welcoming and got me through quickly. She spoke with me before further work was done as a minor issue arose during the inspection.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service. Beautiful and clean building....

Excellent service. Beautiful and clean building. Delicious food at cafe. COVID consciousness apparent. Loved the old Buick convertible in the showroom. Great experience. Very professional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

This was my second interaction with this dealership. The...

This was my second interaction with this dealership. The first time I was very impressed and the staff were quite friendly. Unfortunately, this time I did not find that to be the case. When my vehicle was ready, I paid for the service and was given my keys and that was the end of itNo service manager or anybody wanted to talk to me about what was done or anything I just had to leave and find out where my car was and that was the end of it

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ron in service & Frank the manager always take such good...

Ron in service & Frank the manager always take such good care of me on my visits. Never have a problem. Collision dept is also very helpful. A great team !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

While waiting to confirm if my 3rd party warranty would...

While waiting to confirm if my 3rd party warranty would cover my car the service lady should of asked if they should go ahead and do the repairs, instead of waiting.people need there vehicles to go to work and can’t afford for them to sit there idle waiting. Also the car hit a deer a few months before and was fixed at this dealer, I mentioned it might be something related to this problem then I was advised I should go to the auto body shop and ask I said it’s your dealership you go ask.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was very impressed with the service that I received at...

I was very impressed with the service that I received at this dealership! Took my car in and I was treated very courteously and the work that was promised happened in a very timely manner. Staff were courteous I will definitely give these guys future business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Unorganized when went to pickup car car was not checked...

Unorganized when went to pickup car car was not checked before pickup have to bring back for repair phoned to make sure everything was checked got there the roof wasn’t working

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The dealership is in a great location. Only a 5 minute...

The dealership is in a great location. Only a 5 minute drive for me. Very convenient. Excellent service & the staff are fantastic. Work always completed before promised time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.