Reviews
The Diagnostic was quick and accurate and the install was
The Diagnostic was quick and accurate and the install was fast. The service manager was friendly
The Diagnostic was quick and accurate and the install was
The Diagnostic was quick and accurate and the install was fast. The service manager was friendly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was a pleasure to purchase a new vehicle from Whitby
It was a pleasure to purchase a new vehicle from Whitby Toyota.. the staff was extremely helpful in all aspects of our experience.
It was a pleasure to purchase a new vehicle from Whitby
It was a pleasure to purchase a new vehicle from Whitby Toyota.. the staff was extremely helpful in all aspects of our experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The staff was awesome and had no issues getting me into
The staff was awesome and had no issues getting me into the vehicle I wanted. I would highly recommend this dealership!
The staff was awesome and had no issues getting me into
The staff was awesome and had no issues getting me into the vehicle I wanted. I would highly recommend this dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Whitby Toyota provide excellent service all the time, I
Whitby Toyota provide excellent service all the time, I love it pretty much. Moreover, they are very honest to the client.
Whitby Toyota provide excellent service all the time, I
Whitby Toyota provide excellent service all the time, I love it pretty much. Moreover, they are very honest to the client.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Whitby Toyota is a wonderful dealership .
Whitby Toyota is a wonderful dealership . Their service department is friendly and efficient.Had my car in for repairs and was completed ahead of schedule...
Whitby Toyota is a wonderful dealership .
Whitby Toyota is a wonderful dealership . Their service department is friendly and efficient.Had my car in for repairs and was completed ahead of schedule...
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I should have taken the time to read some of the past
I should have taken the time to read some of the past reviews before engaging with Whitby Toyota. Unfortunately, my experience only confirmed what others described regarding that location, including a troubling lack of professionalism, not to mention basic courtesy. My partner and I had made specific arrangements with Allam Bachir regarding a new vehicle purchase. Yet when we showed up as scheduled, we were told they would not honour the agreement we had made the previous day. When the Sales Director, Richard Alam, was contacted, he simply confirmed that decision in a dismissive, unapologetic way … and walked away ! This kind of attitude, not only from the team who had misled us and proceeded with lying to our faces, but also from their management, is simply unacceptable. Thankfully in our case, this occurred early enough in the process that we had not yet committed to anything. Needless to say, we will be taking our business elsewhere.
I should have taken the time to read some of the past
I should have taken the time to read some of the past reviews before engaging with Whitby Toyota. Unfortunately, my experience only confirmed what others described regarding that location, including a troubling lack of professionalism, not to mention basic courtesy. My partner and I had made specific arrangements with Allam Bachir regarding a new vehicle purchase. Yet when we showed up as scheduled, we were told they would not honour the agreement we had made the previous day. When the Sales Director, Richard Alam, was contacted, he simply confirmed that decision in a dismissive, unapologetic way … and walked away ! This kind of attitude, not only from the team who had misled us and proceeded with lying to our faces, but also from their management, is simply unacceptable. Thankfully in our case, this occurred early enough in the process that we had not yet committed to anything. Needless to say, we will be taking our business elsewhere.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I had a great experience at Whitby Toyota.
I had a great experience at Whitby Toyota. I was treated well, everyone to the time to explain all the features of the vehicle and the paperwork. I would highly recommend anyone looking to purchase a Toyota visit the folks at Whitby Toyota
I had a great experience at Whitby Toyota.
I had a great experience at Whitby Toyota. I was treated well, everyone to the time to explain all the features of the vehicle and the paperwork. I would highly recommend anyone looking to purchase a Toyota visit the folks at Whitby Toyota
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The bestseller & good services in Durham.
The bestseller & good services in Durham. Try them today & you will enjoy your visit. Toyota Whitby never a dull moment.
The bestseller & good services in Durham.
The bestseller & good services in Durham. Try them today & you will enjoy your visit. Toyota Whitby never a dull moment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Aria is a customer focused sales representative.
Aria is a customer focused sales representative. He is responsive and very helpful! It was such a pleasure to work with Aria.
Aria is a customer focused sales representative.
Aria is a customer focused sales representative. He is responsive and very helpful! It was such a pleasure to work with Aria.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My experience was very positive at Whitby Toyota.
My experience was very positive at Whitby Toyota. My wife purchased her vehicle there and so did I. Great customer service, and obviously great vehicles. Toyota!
My experience was very positive at Whitby Toyota.
My experience was very positive at Whitby Toyota. My wife purchased her vehicle there and so did I. Great customer service, and obviously great vehicles. Toyota!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car