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Whitby Toyota

(1,937 reviews)
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,937 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Whitby Toyota from DealerRater.

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Every visit to the Whitby Toyota dealer has been great.

Every visit to the Whitby Toyota dealer has been great. Always very helpful and polite.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I want to take this moment to truly say THANK YOU from

I want to take this moment to truly say THANK YOU from the bottom of my heart to Ms. Betty Narlidis. Who showed great concern, positive demeanor, great accountability and went above and beyond to resolve my issue (regarding with Credit). Because how she dealt with me, I would be recommend her for all my friends & family. I also believe she is a great asset the team of Whitby Toyota. Once again thank you for showing for great customer service. Your awesome Betty! Arbaaz M.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I bought my RAV4 2023 through Bandula, and I am extremely

I bought my RAV4 2023 through Bandula, and I am extremely happy having met him, the way he explained things about the different options and also the follow ups i had. Thanks Daniel Rajakumar

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The staff was pleasant friendly and helpful answering

The staff was pleasant friendly and helpful answering questions and had my vehicle serviced and ready in a timely fashion

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Took Toyota 2010 for a scheduled 0900 hrs appointment on

Took Toyota 2010 for a scheduled 0900 hrs appointment on Jan. 24th. Diagnostic test indicated Air Flow sensor. Charged $140 for test. Agreed to have the work completed. Cost of Air Flow sensor is $405 plus taxes. Cost to install is $140. Total of $770 including taxes. Two issues. The cost for Air Flow sensor at other Toyota dealerships is $240 plus taxes and the less than half hr job took from 0900 to 1152 hrs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

My husband and I came in for service maintenance and we

My husband and I came in for service maintenance and we were greeted by Mo who was very polite and professional. He explained fully what service was to be done and he even went further by telling us what to expect in our next appointment. Thank you Mo for making us feel comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience when I picked up my new vehicle from

Great experience when I picked up my new vehicle from Whitby Toyota. The staff answered all my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great and friendly service.

Great and friendly service. Chris Draganidis the manager was very nice and helpful in making sure we got a good deal and the delivery went smoothly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The dealership was very accommodating setting up same day

The dealership was very accommodating setting up same day service appointment with oil change. Completed the service work quickly while identifying any issues, there were none .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Always happy to do business always happy always on time

Always happy to do business always happy always on time and feel I trust them with my car .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.