Reviews
STOP AND READ!
STOP AND READ! I purchased a 2017 Dodge ram April 24th 2023 with 116,672 kms on it. June 9th 2023 with 118,823 kms on the vehicle, I contacted the dealership with transmission issues I was experiencing. Under 56 days and 2300 kms. I was told they would not honor the 90 DAY or 2500 km exchange policy, Flat out! I am now stuck with a five thousand dollar repair bill. This is not a one off occurrence. Other customers have reported the reneging of this 90 day return policy in other reviews. I am not writing this review from outrage, but to PROTECT hard working individuals from the pain and suffering of this dealership. Could the average person take such a large financial hit after purchasing a new vehicle in these tough economic times..
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Fantastic service!
Fantastic service! Jordan was patient and considerate during the entire experience. Transparent & up front with all questions asked. Thanks again, Jordan!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have developed a friendship in my eyes with Fish.
I have developed a friendship in my eyes with Fish. He new I was looking for this car almost a year ago. When one came up he let me know right away ans before , as he promised gave me first chance at it. This car is really sought out for. The service he provided was great and I love that he was able to enjoy my happiness and excitement threw me loving this car. Fish went out of his way to take care of me and I would hire such a man in my own store. Keep up the good work.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
I inquired about a vehicle that is on their website that
I inquired about a vehicle that is on their website that is misleading the salesperson tells me the car is selling for more than the msrp price take the msrp off the website as it is false advertising
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Horrible place to buy and get service from I had one of
Horrible place to buy and get service from I had one of the techs say i had a rear axle seal leaking I said go ahead and replace it so they did but they never did replace the axle seal the axle seal on both sides are the exact same never been touched axle has never been out this place is absolutely disgusting
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us, Jake. We strive for best-in-class service here at Finch Chrysler and based on your review, we have left you with a poor impression of our dealership. I do not recognize the situation, so I’d like to speak with you to discuss your experience more, please reach out to me at ldale@finchchrysler.com. Lori Dale, Service Manager
I had a great experience at Finch.
I had a great experience at Finch. Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealership. Meet Jordan Fish. He is amazing guy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Highly recommended
Jordan fish
Jordan was amazing he did everything that he promised.
Jordan was amazing he did everything that he promised. I would recommend him to anyone looking for a vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the excellent service
Thanks for the excellent service
We’ve had a couple of negative experiences with the Finch
We’ve had a couple of negative experiences with the Finch service centre. After dealing with Lori this evening, we decided that we’d give Finch another opportunity when the time arises. She turned a negative into a positive! Thank you
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much for the review and feedback! Take care, and if there's ever anything else we can help you with, please don't hesitate to let us know!
Working with Jordan on my new vehicle purchase was a
Working with Jordan on my new vehicle purchase was a wonderful experience. The whole Finch Team are great!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review and feedback Janet! If there's ever anything else we can help you with, please don't hesitate to let us know!
Great service
I'm very happy with the purchase I made here - 2022 dodge charger, I like that all people working there are friendly and they work together as a team. I would highly recommend others to purchase a car here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your brand new Charger! We truly appreciate your business and it made our day to hear that our team ensured you had a wonderful experience. Take care, and if there is anything we can help you with in the future, please don't hesitate to reach out!