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Oakville Used Car Superstore

(388 reviews)
2019 consumer dealer award
View 5 awards
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(388 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Oakville Used Car Superstore from DealerRater.

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Contacted the Service Manager Kevin to inquire about a

Contacted the Service Manager Kevin to inquire about a crucial fuel pump recall. He was able to help me get into the dealership and have it replaced. Also offered me helpful advice on how to maintain my vehicle. Thank you Kevin for my best Mitsubishi Service experience. You have gained a long term customer in me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
8 people out of 8 found this review helpful.

Took my 2014 RVR in for a scheduled maintenance service.

Took my 2014 RVR in for a scheduled maintenance service. New to Burlington, so first time at Oakville Mitsubishi. Great experience! The schedule called for a brake service, but Kevin told me that I still had about a year left on my present brake pads. He suggested saving the money on the brake service and to put that money towards brake replacement a year or so from now!! That is so helpful and honest! Also saved me money by informing me that one of the fluid replacements called for in the scheduled maintenance looked clean and full level! Again, so honest. Definitely will be servicing my car there in future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
9 people out of 9 found this review helpful.

Oakville Dealership employees are very knowledgeable,

Oakville Dealership employees are very knowledgeable, professional and courteous. Kevin is a thorough gentlemen and knows his work & always recommends stuff to protect my vehicles. I have 3 Mitsubishi's and I am very happy with the services which includes timeliness and care for the customers. Sales staff is also very helpful and receptionist is also very nice. We will keep coming back to Oakville Mitsubishi and I want to thank them personally. Job Well done .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
10 people out of 10 found this review helpful.

Excellent customer service and automotive knowledge!

Excellent customer service and automotive knowledge! Wouldn't hesitate to recommend Adrian and Georgiy to any friends or family. Awesome dealership overall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Kevin has been great to deal with and has given us the

Kevin has been great to deal with and has given us the confidence to continue brining our car into the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
24 people out of 24 found this review helpful.

I would like to complement Mike and Kevin in the service

I would like to complement Mike and Kevin in the service department for replacing my emergency brake cable and taking care of my 100 dollar deductible on my extended warranty. Much appreciated in these tough times. Thanks so much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
26 people out of 26 found this review helpful.

Shawn went above and beyond to help me get my car.

Shawn went above and beyond to help me get my car. He even traveled an hour away to meet me to sign my paperwork! Very easy and fast!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Did not even bother to answer our m request for a new

Did not even bother to answer our m request for a new outlander 2022 car

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

A marvelous service experience from the service expert

A marvelous service experience from the service expert Kevin Mangal. First spoke to Kevin over the phone to book an appointment, was greeted with exceptional attention to my questions and concerns. Kevin followed through with all his promises honoured his final price and the car was done on time. I never felt rushed when asking all the numerous questions that I had, I felt valued and will continue to bring my business to this Mitsubishi for service. Thank you Kevin 5 stars and 100 percent, keep up the great work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
32 people out of 32 found this review helpful.

The Service Manager Kevin Mangal provides best first

The Service Manager Kevin Mangal provides best first class service. See him for an unmatched superb service experience. He only recommends what is necessary to keep your Mitsubishi running like brand new. He also services all makes and models. Kevin and his service team at Oakville Mitsubishi is 2nd to none and is the best dealership I have ever visited. See Kevin and Oakville Mitsubishi for all your car repairs and services, it's the only place I trust with my car. Thank you Kevin Mangal and Oakville Mitsubishi!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
38 people out of 38 found this review helpful.