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Grimsby Chrysler Dodge Jeep

(387 reviews)
2021 consumer dealer award
View 5 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(387 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grimsby Chrysler Dodge Jeep from DealerRater.

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Provides great service, can get a ride home so you don't

Provides great service, can get a ride home so you don't have to wait there for your vehicle. Friendly staff and competitive pricing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Honest and excellent service!

Honest and excellent service! Service Department Employees are knowledgeable, helpful, friendly and courteous. Always a great experience. Ten out of Ten!! Well done guys, thank you! See you next time ...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always Excellent service from everyone in the service

Always Excellent service from everyone in the service department at Grimsby Chrysler, thanks to all of you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service and employees.

Great service and employees. Excellent experience addressing issues with a recent purchase. I would highly recommend this Dealership. Unfortunately for me, dealer is a fair distance from my residence.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service, pleasant employees, and a comfy courtesy

Great service, pleasant employees, and a comfy courtesy ride home.... a ten out of ten experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Consumer response

Dan Great service, pleasant employees, and a comfy courtesy ride home.... a ten out of ten experience

Courteous and quick service.

Courteous and quick service. Able to get appointments when needed for an oil change. Explain requirements if needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Just had another great service experience at Grimsby

Just had another great service experience at Grimsby Chrysler!! The service department were quick to get me in, and looked after all our needs in a very friendly environment! Impressed and completely satisfied once again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very nice customer service,fast,well explained good

Very nice customer service,fast,well explained good vibe,nice staff ,coffe machine ,simple waiting area ,easy to navigate

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Give them 10/10 for their assistance and friendliness.

Give them 10/10 for their assistance and friendliness. Have always looked after the needs of my car and I have the utmost confidence in them.II

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They always immediately answer the phone and are very

They always immediately answer the phone and are very helpful. Also, the service personnel was ready and willing to explain some features on my truck I was unfamiliar with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.