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Harris Mazda

(1,260 reviews)
2020 national dealer award
View 15 awards
2020 national dealer award 2020 state dealer award 2017 national dealer award 2017 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(1,260 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Harris Mazda from DealerRater.

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I am very impressed with the amazing professional service...

I am very impressed with the amazing professional service I received. Great job you guys. I will be back for my next car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchased many cars throughout my lifetime, I will have...

Purchased many cars throughout my lifetime, I will have to say the service department always goes over and above.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing experience great people to deal with had no...

Amazing experience great people to deal with had no isssues we got it all figured out and I was happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Been dealing with this service department for years and...

Been dealing with this service department for years and it continues to impress me each an every visit

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.

Purchased a new CX5 from Harris Mazda. Great product and...

Purchased a new CX5 from Harris Mazda. Great product and experience. 👍👍 to Tyler Polywkan and the team at Harris Mazda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This was the first time I bought a car though a...

This was the first time I bought a car though a dealership. I had above and beyond experience with Barry and look forward to working with him again in the future. Thank you very Barry. 😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Took my 2007 CX7 for key progamming which should take...

Took my 2007 CX7 for key progamming which should take less than hour to do. So we went for a coffee, ten minutes later the service dept calls, the only call we ever recieved other than the call they made a month to the day. To tell us it wasn't the keys after all but they still can't figure out whats wrong with my car. They've put 8 hrs trying to figure out why it won't start. I had enough of waiting on the same day they called I was already on my way there with a tow truck to get my car the xxxx out of there. When I showed, my car was outside, the hood was up, the interior was all moldy, they put big scratch in the door, It still wasn't running after eight hours of labor by the best Mazda mechanic in the North America so they claim. I was billed for a $500 for a key I never needed, programming the key and 8 hrs labor @ $130 an hour. I hadmy car towed from there to home, It took me less than an hour to figure out why it wouldn't start. It took a Mazda mechanic a month and he couldn't figure out what the issue was. The only reason I brought my car in there was to get the key programmed which only Mazda can do. It was the first and last time I will deal with Harris Mazda in Nanaimo. Absolutely the worst service I've ever dealt with

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
2 people out of 2 found this review helpful.
Consumer response

Took my 2007 CX7 for key progamming which should take less than hour to do. So we went for a coffee, ten minutes later the service dept calls, the only call we ever recieved other than the call they made a month to the day. To tell us it wasn't the keys after all but they still can't figure out whats wrong with my car. They've put 8 hrs trying to figure out why it won't start. I had enough of waiting on the same day they called I was already on my way there with a tow truck to get my car the xxxx out of there. When I showed, my car was outside, the hood was up, the interior was all moldy, they put big scratch in the door, It still wasn't running after eight hours of labor by the best Mazda mechanic in the North America so they claim. I was billed for a $500 for a key I never needed, programming the key and 8 hrs labor @ $130 an hour. I had my car towed from there to home, It took me less than an hour to figure out why it wouldn't start. It took a Mazda mechanic a month and he couldn't figure out what the issue was. The only reason I brought my car in there was to get the key programmed which only Mazda can do. It was the first and last time I will deal with Harris Mazda in Nanaimo. Absolutely the worst service I've ever dealt with

Just bought a new Mazda at Harris Mazda after months of...

Just bought a new Mazda at Harris Mazda after months of looking around for a new vehicle. Barry Davis was an awesome salesman, not overly pushy, very helpful and friendly. I would definitely recommend Harris Mazda and Barry to anyone looking for a new Mazda:)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I looked at almost every dealership in town and I have to...

I looked at almost every dealership in town and I have to say Harris Mazda was far above them all. Tyler Polywkan my sales guy was professional, not pushy, knowlegable and kind. The entire team from the Manager to Leanne in finance it was a great experience! Best pricing as well !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Berry was amazing to work with very kind and fast at...

Berry was amazing to work with very kind and fast at returning call, emails, worked with us to find the vehicle we wanted, I couldn’t be any more happier with the way berry was with us! He’s truly amazing

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.