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Huron Motor Products

(1,353 reviews)
2025 state dealer award
View 26 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award 2022 state dealer award 2021 national dealer award 2021 national dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 national dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(1,353 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huron Motor Products from DealerRater.

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Great Service and Great Team

Amazing service from both Susan and Jeff from start to finish they made it seamless! As the saying goes "it was worth the drive to Exeter"

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

HI Kimberley! Thanks for the awesome review of Jeff & Susan. They really enjoyed working with you on this deal! We're so glad the drive to Exeter was worth it for you. We hope to be seeing you again soon. Cheers Kim!

Reputation Well Deserved

We have dealt with more than our share of car dealerships and went to HMP on the recommendation of others . We certainly were not mislead. From the friendly and professional response of our salesman, Jarrett, to the competent and efficient financial work of Susan, to the welcoming and helpful folks in the service department and, last but not least, to the knowledgeable and obliging men in the well stocked parts department , right to cashing out with a pleasant women, HMP was everything and more of what we were led to expect. They take their high customer ratings seriously and live up to them in everything they do. While there are dealers closer to our home, we will be having our vehicle serviced there as we left believing that everyone at HMP is committed to customer satisfaction. As an aside, as a retired teacher, I did not give A+ easily or often! This dealership deserves it! Looking forward to many more years...and cars..with HMP.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service, were able to contact me right away...

Excellent service, were able to contact me right away with all the information needed! Great people easy to talk to, always making sure you’re satisfied, highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Kyle, Thanks for the kind review man! We're glad your experience dealing with Jarrett & Susan was great, and that they were able to provide you with valuable insight into your purchase. We hope you're enjoying the Malibu RS man. Its a great vehicle. See you again soon!

Can’t ask for a better salesman, Jeff made the process...

Can’t ask for a better salesman, Jeff made the process pressure free and easy from start to finish thanks so much Jeff for all your hard work! Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, Thanks for the awesome review of Sales Associate- Jeff Beauchamp. We're extremely glad your purchase was pressure free & easy for you! That is how it is supposed to be. Thanks for choosing HMP. We will see you again shortly. :)

Worth 7 stars...

If 7 stars were available, I’d grant them to HMP’s Mike Hamather and Mary in the office. The sales presentation from Mike was clear, concise and comfortable. To add to that, the price proved to be unbeatable. Then Mary took over to complete the final pieces of paperwork for my locally built (Cami plant) 2020 Equinox. She showed so much consideration and care, for what was, because of circumstances, a complicated process. She is also highly efficient. Mike and Mary, so impressed with your handling, including the ‘operational how to work the vehicle’ demonstration. Will recommend these two, for any future vehicle requirements! Anne Lounsbury

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Anne! Thanks so much for the amazingly kind words about Mike & Mary! We're glad they were able to provide valuable insight to you to assist you with your purchase, and we're glad we were able to get you just what you wanted. Thanks for being a great customer Anne. We appreciate you very much! Take care & see you again soon!

Amazing Deal and Awesome Service

Dan was amazing to work with! Being from Toronto, he was able to provide me with detailed quotes and everything I needed to make the decision to lease before I came to Huron Motor Products. With this being my first car , Dan helped me understand everything that I needed to know in my lease agreement. If you’re shopping at HMP in the future (which you should), you need to talk to Dan! I love my 2020 Buick Encore GX!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hey there svmarty! Thanks for the extremely kind words about sales associate- Dan Buchanan. We're extremely glad your experience dealing with him from a far was superb, and that he was able to get you the information you needed from all the way in Toronto, to make an informed decision on leasing your Encore GX! The Encore GX is such a sweet vehicle. We're glad you're happy! We hope to see you again in the future. Take care. :)

Excellent overall experience

Tim and Wayne,   This is just a note to let you know that I am extremely pleased with the friendly, professional and courteous service that I received from your staff during my most recent new SUV purchase experience at Huron Motor Products. Working with Bill, Matt and especially Dan Buchanan was an absolute pleasure because of their attitudes, knowledge and genuine interest in helping the customer.  After having experienced a significantly less than stellar sales experience at a large dealership in London, it was refreshing to come north on the recommendation of family members who had purchased vehicles from you in the past. From the moment of my initial phone conversation with Bill, your helpful staff went out of their way to accommodate my busy schedule. Dan made it easy to coordinate my test drive, the appraisal of my trade, and was able to negotiate the best deal possible on the spot.    My opinion of car sales representatives has changed significantly as a result of working with Dan. From the moment we walked onto the lot to do the initial test drive, he was a consummate professional, right through to an extremely thorough delivery experience which extended well past the dealership closing time. His knowledge and enthusiasm about your products were very evident, and he took every opportunity to ensure that I was completely satisfied with my purchase. Dan is trustworthy, and a very strong asset to your team as he has the ability to connect with customers and understand their needs, providing them with a personalized sales experience. He has been proactive after the sale in order to ensure that all the outstanding administrative details related to my additional options are taken care of in a timely manner, especially in light of the recent challenging circumstances.  Overall, this had been an exceptional and stress-free great experience. I am very satisfied with the vehicle and could not be happier with the service.  Each and every staff member that I have dealt with at your dealership has been friendly and very helpful. The numbers were fair and your processes have been transparent and efficient throughout. We'll be back to see Dan for another vehicle, and I would highly recommend him and the Huron Motor Products team to my friends and family. Best regards,  Scott McIntosh

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Scott, it was a pleasure to have met you and your wife. I’m so glad that are enjoying your new vehicle and are happy with your purchase experience here. It is what we strive for. Also, thanks for the kind words towards Dan Buchanan, we are certainly happy with his abilities. Thanks again,

not pushy, free coffee. what else do you want?

I put that new truck off for a few years because everyone knows sales people. they talk for a living and it can be hard to get a word in without them making it seem silly. none of that nonsense here. and coffee. if you give me free coffee I immediately raise you at least one rung above the crowd. in this case two because I had two cups. im sure people go looking for a new vehicle with more specifics in mind than I did so it was nice to have the suggestions from jarrett and sue given the answers I could come up with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Rob! We're all about you here, that's for sure. Your needs will always be put ahead of our own. We're really glad we were the dealer that was able to get you into your New Silverado. It's a beast man! We're so happy your experience with Jarrett & Susan was so good. We also hope you enjoyed the coffee! Thanks for choosing HMP Rob. We hope to see you again soon. :)

Excellent dealership in sales and serviceWe have...

Excellent dealership in sales and service We have purchased 8 vehicles here and always serviced here as well Dan worked hard to find us the vehicle with options we wanted

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Wilbert, To start, thanks for your continued loyalty to our dealership over the years. We're very thankful for the friendship we have built. Dan was very excited to get this deal done for you guys. He worked hard to find exactly what you guys were looking for. We're so glad you are satisfied with your vehicle. Thanks for always choosing HMP! We will see you again soon I am sure. :)

Great Experience - lease trade-in and new lease

Dan and the team at HMP were a tremendous help. Patient and focused on customer satisfaction. I had never done business with HMP prior to this and they exceeded my expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Andy! Thanks for choosing HMP for the first time. We're extremely happy that your experience was so great with Dan and the rest of the HMP team. Customer satisfaction is our #1 goal at the dealership. It is our goal to fulfill our customers needs and best interests, not our own. We hope to see you again soon. Cheers Andy!