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Vaughan Chrysler

(1,198 reviews)
2021 consumer dealer award
View 7 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,198 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vaughan Chrysler from DealerRater.

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I spoke to Jamie Lee over the phone the Finance manager...

I spoke to Jamie Lee over the phone the Finance manager and asked some questions to which i didn't feel confident in her response, she didn't seem like she knew what she was talking about, i even mentioned it that i didn't feel she was competent , I was assured she was good. Well the deals of Both New vehicles went through and i email Jamie regarding plate info and i wanted new plates, she didn't do that... we arrive to the dealership , a 3 hour drive and she didn't get the new plates i asked for. Then my buyout was off by a little bit which i was going to pay for up front and she tacks it onto my payment which NO ONE communicated with me regarding that .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I had a great experience with this dealership and in...

I had a great experience with this dealership and in particular Albano. Very Professional and not at all pushy. Highly recommend this dealership and make sure you ask for Albano!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Albano was extremely courteous, helpful and attentive...

Albano was extremely courteous, helpful and attentive throughout the entire process. I would highly recommend him. He made the entire process a positive experience. Thank you Albano!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I had a great experience dealing with Onur. Very...

I had a great experience dealing with Onur. Very professional and friendly. I live 7 hours away from Vaughan and he sent me 25-30 high quality pictures and answered all my questions within 5-10 minutes and kept me updated every step of the way. I would definitely buy another vehicle from there. Thank you Onur and best wishes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

A very beautiful and well arranged showroom.you can...

A very beautiful and well arranged showroom.you can easily choose which or what kind of model you will like.you will notice how clean and spacious the place is.And everybody is very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Thanks to Lori she was very kind, polite and helpful,...

Thanks to Lori she was very kind, polite and helpful, always trying to find the best options for my needs. I would recommend Vaughan Chrysler!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

well organized and helpful salesperson who relates well...

well organized and helpful salesperson who relates well with customer Silvia made the process easy. The red Durango RT runs well and looks sharp thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The group at Vaughan Jeep was nothing but supportive...

The group at Vaughan Jeep was nothing but supportive throughout the entire car purchase process. They were great and I highly recommend them! I would go back to them in an instant to purchase a new Jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Pleasure working with Silvia for purchase of a new...

Pleasure working with Silvia for purchase of a new vehicle! Thanks for your assistance purchasing our new 2020 Dodge Durango R T. very helpful service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

It was a pleasure dealing with Domenic Mirabelli at...

It was a pleasure dealing with Domenic Mirabelli at Vaughan Chrysler. He made the experience very seamless. Professional, easy going, knowledgeable and patient. Thank you !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.