Reviews
I was sold an absolute lemon, then promised the service
I was sold an absolute lemon, then promised the service department would help me out (they did not) the vehicle i bought needs a whole new engine and I'm sure they new about this because the old codes on it were there when they would have had it. On top of that the day I bought it I had to take it back as the sun roof would not closed. It eats oil like no tomorrow, the passenger side doors both jammed and the dealership reluctantly fixed those. The more people I talk to the more I see what a terrible business this is.they have refused to do anything to help with this fiasco of a vehicle. I've tried and tried to get help from them and they refuse. I have had this vehicle about 9 months. They wouldn't take it back even within the first 2 weeks. They lied about how the financing works and the warranty. Really terrible experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Amazing service and staff.
Amazing service and staff. Always easy to deal with and get my vehicle back in a timely matter
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us. We are overjoyed to hear that you found our service and staff amazing. We look forward to serving you again in the future.
Very professional welcoming service they addressed the
Very professional welcoming service they addressed the issues followed up explained the entire process. And was very organized when it came to providing a rental vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your positive feedback, Adil! We are glad to hear that you found our service professional and welcoming.
I recently had service done at the dealership.
I recently had service done at the dealership. I was extremely disappointed that there was a $180 charge to diagnose the vehicle. It was a shift to park issue and the diagnosis ended up being close to half of my bill. I know lots of places who waive it or some of it if you get it fixed there. I will be going elsewhere going forward.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
My service representative was completely understanding of
My service representative was completely understanding of my request and with no hesitation of my quoted cost of the work that was required. Everything was completed in a timely fashion. Just love the opportunity for the shuttle service to and from my residence.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your great review! We are so happy to hear it. Come back again anytime!
Sherwood Park Chevrolet is the only dealership that I
Sherwood Park Chevrolet is the only dealership that I trust to work on my vehicle. They provide great in and out service at the Quick Lube. All the staff I had the pleasure of working with were friendly and professional. I will definetly use this dealership in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your review, Garret!
Fast economical courteous.
Fast economical courteous. Clean friendly, I recommend Sherwood to all my friends and neighbors. Great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your review! We appreciate your business!
Staff are very good and knowledgeable.
Staff are very good and knowledgeable. I have all my vehicles service here including my 2 non GM vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your review, Dean!
One of the best people there that I have ever dealt with.
One of the best people there that I have ever dealt with. I recommend her to everyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reviewing our store!
I drive a Jeep and still do all my service here.
I drive a Jeep and still do all my service here. Great people in every department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your great review, Shane! We appreciate your business!