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Meet Austin Hernandez

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Non-Commission Sales Specialist
(184 reviews)

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Reviews

Thank you to Austin and everyone at Phillips for making

Thank you to Austin and everyone at Phillips for making the process smooth! Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They did a great job.

They did a great job. My wife is very happy with her new Malibu. Thank you all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a review! The entire Phillips Team appreciates your wife choosing Phillips for the purchase of her Malibu! Happy motoring!

Ethan was great!

Ethan was great! Held wonderful conversation while we waited for the appraisal, which was higher than expected. 10/10 recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a review! I will pass your kind words on to Ethan! We appreciate you choosing Phillips! Happy motoring!

It was very great experience!

It was very great experience! i would highly recommend coming to him, was able to get things done quickly and efficiently!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a review! "Great experience" is what we strive for. Your business is very much appreciated. Happy motoring!

I loved working with this dealership especially Eddie,

I loved working with this dealership especially Eddie, I’ve bought 3 cars from him he’s a great guy. I have nothing but good things to say about Eddie and the dealership, wonderful experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a review! We appreciate your continued business! I will gladly pass your kind words on to him - happy motoring!

Extremely great experience!

Extremely great experience! I highly recommend using them. It was worth the 84 mile drive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a review! The entire Phillips Team appreciates your business - happy motoring!

Great experience was very friendly and helpful was not

Great experience was very friendly and helpful was not stressful and great to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a review! "Great experience" is what we strive for! Your business is very much appreciated. Happy motoring!

Thank you so much again Austin H for the fantastic

Thank you so much again Austin H for the fantastic experience on our new Chevrolet Equinox!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a review! "Fantastic experience" is such a nice compliment! We appreciate your business - happy motoring!

Thanks Austin for the great experience went above and

Thanks Austin for the great experience went above and beyond to make this vehicle the right fit for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a review! "Great experience" is what we strive for. Your business is very much appreciated. Happy motoring!

I've bought 2 cars from them, both EV's.

I've bought 2 cars from them, both EV's. The sales people were friendly and helpful but were all pretty useless when it came to describing and selling an EV. It may be because they don't stand to make a lot of money from follow up services since EV's have so few parts to go bad but that's where the future is, and I wish they would send some sales and service employees to the appropriate classes. Hat's off to these helpful staff: Eddie Sutton, Austin Hernandez, Chris the service manager. Jonathan in service was helpful as well, but all were pretty clueless about EV's.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your business is very much appreciated. Our Sales Manager, Walter Fields, will contact you.