Auto Empire Inc.

After having issues within the first week of the purchase, Brandon acted like he was going to take care of the problem. After taking the car back to them two times for the same low oil issue, now he refuses to return texts or calls. Stay away,

We found a truck online we wanted to see and ended up wanting to buy it after driving it. We did want to get our own financing so it took a couple of days. Auto Empire was patient and answered all our questions. We had one small concern about the vehicle and they worked with us. It’s not completely remedied as of yet but I’m certain they will follow through. We had a good experience and would recommend Auto Empire in Arlington. We would buy from the again as well.

They snuck in a $2300 warranty. But I did not know about until after I bought the truck. Then my truck gets totaled out and the. Refund come back from the warranty which was $1100 to the dealership. But they refused to pay me. About to take them to small claims court

They got refunded 1100$ from the warnty company but refuses to give the money back to me

I reached out regarding a vehicle and spoke to Brandon on a Saturday 7/27 . He was very friendly and referred me to Abe in sales. My experience went downhill from there after I requested detailed pics since it would be a 2 hour drive for me. I never receive them so i emailed Brandon later that day and never heard back. I then reached out to Abe Monday and he apologized saying he had been busy and sent some of the pics i requested. I asked about tires and what condition they are in and he said he would check and get back to me. That was on 7/27 and I never heard back, so I took my business elsewhere. Would not recommend based on lack of response , possibly due to me wanting to pay cash and not finance.

Bought a used truck the best in the business I love it. Financing was easy hazem straight to the point . Will buy from here again

I just bought a 2017 Toyota Prius 2 yesterday at Auto Empire. I drove all the way from East Texas because it seemed like such a good deal, and it was! I love my "new" car. It rides like a dream and gets amazing gas mileage (55 mpg)! Hazem and his team were a pleasure to do business with. They took care of some very minor issues very efficiently. I had forgotten that I had placed a freeze on my credit months before and it took a day for me to untangle that. Hazem was patient, kind and encouraging. He tried to make me feel better, though he was the one having to wait and having to repeatedly keep trying. He never lost his smile or graciousness. He got me a great interest rate, though my credit was only fair. I highly recommend Hazem and his team. They definitely earned my trust! The place isn't fancy, but the saying don't judge a book by it's cover is especially apt here. I even received a 3 month warranty.

Still very happy with my purchase after 6 months with my 328 BMW If you are looking for a pleasant experience to get a cool ride, this is the place to go. Best used car buying experience for me ever. Ralf....