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TruWorth Auto - Kokomo, IN

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (941 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (941 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very friendly and knowledgeable! Good experience!

Stopped in to look at a truck that was for sale. I talked to Dylan, he was very friendly and knowledgeable. The truck I wanted to look at was such a good deal it had already sold! The entire staff is very friendly, I never once got the feel of an aggressive salesman! Facility was very clean and new, I'll definitely be going back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.
Dealer response

We appreciate you taking time to leave us a review about your experience, we look forward to having you again, thank you!

Awesome

We came from far and got a very nice car. It was just as nice as they said it was. We were able to take care of everything and got a very good rate on our loan. We’ll go back in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Glad to know you were pleased with the vehicle! We appreciate you reaching out to leave us a review about your experience, thank you!

Best car buying experience I've had. Patrick was polite,...

Best car buying experience I've had. Patrick was polite, thorough and made the process easy! Great cars, perfectly priced. Would definitely recommend to family and friends!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Glad to know Patrick took such good care of you throughout our process, thank you for the review!

Very accommodating

We drove a long way to see this Lincoln. They stayed later after hours to accommodate us and we really appreciated their professionalism. We will definitely recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.
Dealer response

We hope you are enjoying your new vehicle, thank you for the review!

Quick and Easy plus Great Service.

Very pleased with my experience at TruWorth Auto. Dylan was very helpful in getting me in and out quickly. I was surprised at how quick the process was. The whole process was about 30mins from financing the vehicle with my bank from the dealership to signing the paperwork. The manager was also very nice and helpful too at making sure my payments remained in my budget and they were better than I expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

We appreciate you taking time to leave us a review about your experience, we hope you're enjoying your new vehicle!

Dylan helped us out and the whole process was great and...

Dylan helped us out and the whole process was great and easy to understand. We sold our Dart and everyone was so helpful and made sure that, not only we understood and agreed with the process, but that we were comfortable and well accommodated!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Be wary!!

Was going to purchase a 2014 Nissan Rogue. Salesman Patrick Gilliam was very nice and accomodating. When we went through finance with his superior he tried to shaft me on the interest rate. After a conversation with him the interest rate dropped 2% Told him I would go to the same credit union and get the lower rate and that's when the interest rate went down. No owners manual so he said they would get me one. Just before signing the papers I was informed there was but 1 key fob. Told them I had to have 2 key fobs. They are very expensive to replace. Mgr said he would split the cost with me. I dropped the deal and walked away as it was not my responsibility to split the cost of the key fob as I never lost it. Also they will try to sell you a maintenance agreement which is quite expensive. They don't tell you the cost. They want to add it in to your monthly payment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Stress-free, enjoyable car buying process!

Bought a 2007 Honda Accord for my son. The entire process was amazing, especially since the staff aren't on commission. I called to see if the car was still available before making the 45 minute drive and talked with Brandon, who told me it was still available. He asked me if I had any questions about the car, answered the questions I had, and mentioned that he'd recently driven it and it seemed like a nice car. When we arrived, Brandon was busy, but had the car ready for us to test drive. He asked Katherine to help with allowing us to test drive the car. She mentioned that the owner only buys private seller cars and cars from dealerships that they have relationships with. They don't buy from auctions because they get better cars this way, which was great to know! When we got back from the test drive, Brandon walked through the entire Carfax report with us, because I wasn't able to look at it on the car site where we initially found the car and ran some general numbers for us. There weren't any hidden fees, only a security etching transfer fee. My son wanted to run some numbers before deciding on the car. Brandon mentioned that if we wanted to buy the car that we could do everything over the phone regarding financing. Since our house was within the free delivery range, the car could be brought to our house and we could do the paperwork at that time. After deciding to purchase the car, I called Brandon and asked if he could check out financing options other than our local credit union to see if he could get a better rate, which he did. At the delivery time I'd requested, Brandon drove the car down to us and we completed the paperwork. This was all amazing, no pressure, service! Brandon, and this dealership rocks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great

They all did a great job of assisting with the car buying process. Especially liked how quickly after picking a vehicle paper work was completed quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Good Experience

Patrick and the staff at Tru Worth were easy to work with. We had a very good experience with this dealership. I would recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.