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TruWorth Auto - Kokomo, IN

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (941 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (941 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Buyer Beware if you Live out of State

We tried purchasing a used car from the Kokomo dealership and were driving 5-1/2 hours to buy it. The salesman and the manager both refused to sell us the car because we lived in Illinois / Out of State When we asked to speak to the owner they responded with that was ridiculous. We asked if we came to purchase the car with cash in hand would they sell it to us and again they said they could not. Said they got burned on a sale a couple weeks before and so now they won't sell to out of state people. They even advertise that they sell Nationwide. Their loss of a sale.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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07/20/22 We tried purchasing a used car from the Kokomo

07/20/22 We tried purchasing a used car from the Kokomo dealership and were driving 5-1/2 hours to buy it. The salesman and the manager both refused to sell us the car because we lived in Illinois / Out of State When we asked to speak to the owner they responded with that was ridiculous. We asked if we came to purchase the car with cash in hand would they sell it to us and again they said they could not. Said they got burned on a sale a couple weeks before and so now they won't sell to out of state people. They even advertise that they sell Nationwide. Their loss of a sale.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very friendly staff and efficient service.

Very friendly staff and efficient service. JR was very welcoming and charismatic. One of the best car buying experiences I have had. I didn't feel rushed or pressured into something I didn't want. I would definitely recommend Truworth Auto and JR to anyone!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The dealership was very relaxed, everyone inside was

The dealership was very relaxed, everyone inside was incredibly friendly and the actual car buying process was fast and pain free. Breath of fresh air after dealing with other predatory dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy to deal with and fair pricing upfront.

Easy to deal with and fair pricing upfront. No hassles. Tim was very helpful. Would recommend to others. Tough market right now in pricing and inventory. They appeared to be working very hard to overcome these struggles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Staff was very friendly throughout the entire process,

Staff was very friendly throughout the entire process, definitely will refer family and friends to TruWorth auto specifically Patrick Gilliam

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jr was a great help in getting me into a new vehicle!

Jr was a great help in getting me into a new vehicle! I highly recommend going to visit him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service and very fair price.

Excellent service and very fair price. Sales team was very helpful. Truworth has provided the best car shopping experience I have had each time I have bought a car from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The staff at TruWorth told me they were non-commissioned

The staff at TruWorth told me they were non-commissioned and always tried to do the right thing. They are certainly people of their word and were more than fair with me following an unfortunate circumstance. In my circumstance, they were under no obligation to accommodate me but in fact did rescue me from a disastrous experience by doing the right thing. The good people at TruWorth are the antithesis of all used car sales cliches. Thanks again guys! - Jarod P.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Went to buy a car for my son.

Went to buy a car for my son. Brought the ol lady with me. She happened to test drive a car make she's been looking at for a while. Left with a car for my son and her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.