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TruWorth Auto - Kokomo, IN

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (941 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (941 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very pleased

Definitely an easy car dealer to work with. Low pressure environment and gave me an all around good deal on a quality vehicle. Couldn't be happier!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate the review, glad Katherine was able to help you.

Excellent service

Just purchased a jeep, want to thank Katherine for going ABOVE AND BEYOND for me. I'm from TEXAS, and she kept me well informed, and answered all my questions.. shes absolutely an AWESOME employee!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Glad you had excellent service with Katherine! Thank you for leaving her a review.

Absolutely perfect

I came in with high expectations on a relatively low and fixed budget. Within two maybes from me, they went out of their way to track down the third, and it was the Ram truck I’d imagined driving home in. There’s a gravity that pulls you in to the staff and you suddenly trust em like you wouldn’t at other lots. This crew wants to see you leave happy not and just in their vehicle. I couldn’t thank the staff enough! Miss Shafer absolutely killed it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you for the review of your experience with Katherine, and us at TruWorth. Glad we were able to help find a vehicle to fit you fixed budget.

Great Dealership

Brandon was awesome to work with when buying our new car! He was very informative and understanding. Brandon was always ready to answer our questions (and we had a lot). We really enjoyed having a salesman that wasn’t pushy! Overall, we were really happy with our experience at TruWorth and would recommend them to others. Thanks Brandon!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review of your time with Brandon, he is always going above and beyond for his customers. Enjoy the new car.

friendly

I thought the salesman was very friendly, but I would not recommend this dealership to my worst enemy. We bought my daughter a jeep from the dealership and no sooner than we went to drive the car home, it started to throw codes right and left. We took it to our mechanic and he said they must have just cleared the codes just to sell it. It also needed new brakes, new struts. We have had to put a lot of money into the car in the first week of owning it.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Service

We were pleased with the service. The "no-haggle" and up-front pricing approach was very refreshing. The sales staff were friendly and professional. Thanks Much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to earn your business, and thank you for taking the time to leave us a review.

Amazing sales and support. Wonderful experience.

Came in looking for a truck, sales were great at working with me and helping me see my options. They worked hard and found me a great truck at a great price. The truck had been gone through and tskenncafe of best vehicle purchase I've ever made.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Glad you had a wonderful experience with our amazing staff. Thank you for the review.

Great Auto Buying Experience

I found the vehicle I purchased from TruWorth on the Carfax website. The Carfax website linked me to Truworth's website. I am very happy I came to their place of business to buy a car. Their representatives were very patient and helpful. I will recommend them to anyone car shopping. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! Glad you had a great auto buying experience with Katherine and Zach!

Friendly and helpful

The staff was friendly and helpful. They answered all our questions and walked us through the paperwork. This was my daughters first car purchase and they made made her feel comfortable and at ease. I will recommend Truworth to everyone I know looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Glad Patrick and Zach were friendly, helpful, and make your daughters first car buying experience easy. We truly appreciate the review.

Easiest car buying experience

First time buying a car and they made it so easy. Everyone was very nice. They did a great job taking the time to explain and go over everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to help you with your first time car buying experience. Glad Patrick was able to make it easy for you!