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Kendall Lexus of Alaska

(53 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–8:00pm Closed
New (888) 784-4878 (888) 784-4878
Used (888) 239-0697 (888) 239-0697
Service (866) 698-6216 (866) 698-6216

Reviews

(53 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kendall Lexus of Alaska from DealerRater.

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2019 NX F Sport

Worked out great, was looking for a Toyota RAV4 and left with a NX F Sport. Was a smooth easy process. Would recommend this dealership and Kimbi was great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congrats on your new Lexus!

Bought a new NX 300- great experience.

Awesome sales staff. Not pushy at all, which I appreciate! Love LOVE my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rachael, we're happy to hear you had such a positive experience with our team!

Lexus nx 300

Thanks Chip for helping me!!! Couldn?t have done it without you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us.

Kendall Lexus Alaska

Recently purchased a 2020 RC 350 from Kendall Lexus. The buying process was amazing. Everyone was friendly and knowledgeable. The only hiccup was the saleswoman put the ?red Lexus bow? on my car for pictures and in the process made several 12? scratches across the roof of the car. Would recommend doing away with the bow or training employees the be extremely cautious when handling things on and around customers cars. Other than that Kendall Lexus is an outstanding dealership. I will be a return customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Lexus RX450h

This is the third auto that I have purchased through Kendall of Alaska. I have always been treated as a valued client and their service department is efficient

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Donna S Smith! We're so happy we were able to help you out!

Eldridge

Absolutely amazing. Friendly atmosphere with great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Joshua Eldridge, we're glad to hear you enjoyed your visit.

Sexy and Sporty!!!

Excellent car shopping experience!! I am very happy with my new FSport Lexus RX350 AWD

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congrats on your new Lexus! We are very happy to have provided you with such a positive experience!

Our new GX 460

Overall experience was nice. We got the car that we are looking for long time. I was just surprised to note the interest rate they were offering during the purchasing time. When reviewing the website before purchase they are advertising much lower financial rate through Lexus financial than what was offered at the negotiating table, although my credit score was excellent. Other than that it was a nice experience at the shop.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're glad you had such a wonderful experience with us!

Amazing salesman

Excellent experience! Thanks to Paul and Rita. Both did an amazing job working with me to get me in the vehicle I wanted!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are glad to hear about your experience with us!

Bought a GX460 from the best sales person I have worked with

We recently purchased a GX460 from Marcus Phang at Kendall Lexus. It was the best car buying experience we have had thus far, and we already own a 4Runner from Kendall Toyota. Thank you Marcus for the superior service and we look forward to buying from you again in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your GX 460! We are thrilled to hear about your wonderful buying experience with Marcus.