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DePaula Ford

(5,481 reviews)
Visit DePaula Ford
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2019 consumer dealer award

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New (518) 626-8864 (518) 626-8864
Used (518) 708-8601 (518) 708-8601
Service (518) 708-8660 (518) 708-8660

Inventory

See all 454 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2024.
DePaula Ford is the Capital Region's Ford Superstore! Conveniently located in Albany we boast a selection of over 500 new and 150 pre-owned vehicles in our inventory. We feature a start to finish process catering to all your vehicle needs for the life of your ownership. Our expert sales staff will get you into the car truck or SUV that correctly suits your lifestyle with a price that fits your budget.

At Depaula Ford-Mazda we have what you're looking for! Call us today at 518-375-2162.
The Capital Region's Ford Superstore!

Service center

Phone number (518) 708-8660

Service hours

Monday
7:00am–8:00pm
Tuesday
7:00am–8:00pm
Wednesday
7:00am–8:00pm
Thursday
7:00am–8:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–6:00pm
Sunday
Closed

Meet our employees

Reviews

(5,481 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DePaula Ford from DealerRater.

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Dealer ordered truck and took care of everything very

Dealer ordered truck and took care of everything very professionally and quick and on time .Nate did excellent job

Dealer ordered truck and took care of everything very

Dealer ordered truck and took care of everything very professionally and quick and on time .Nate did excellent job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Thank you to Luis for keeping me informed.

Thank you to Luis for keeping me informed. I did not have to wait very long.

Thank you to Luis for keeping me informed.

Thank you to Luis for keeping me informed. I did not have to wait very long.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Lenny is Great Service tech Rob is excellent Work time

Lenny is Great Service tech Rob is excellent Work time and parts prices reasonable Thanks

Lenny is Great Service tech Rob is excellent Work time

Lenny is Great Service tech Rob is excellent Work time and parts prices reasonable Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Ford is the best!

Ford is the best!!!!! Especially the team who works at the 799 Central Ave.Albany

Ford is the best!

Ford is the best!!!!! Especially the team who works at the 799 Central Ave.Albany

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very friendly and professional.

Very friendly and professional. I didn’t feel pressured as I often do at other dealers. Masood and Jim were very helpful in helping me make my decision. I was looking at many similar vehicles. There was very little differentiation. But the key differentiator was the dealer. DePaula Ford was a stand out.

Very friendly and professional.

Very friendly and professional. I didn’t feel pressured as I often do at other dealers. Masood and Jim were very helpful in helping me make my decision. I was looking at many similar vehicles. There was very little differentiation. But the key differentiator was the dealer. DePaula Ford was a stand out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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We had a great experience.

We had a great experience. Hussain and team made it easy to get truck we wanted at the price we wanted . Thank you all!

We had a great experience.

We had a great experience. Hussain and team made it easy to get truck we wanted at the price we wanted . Thank you all!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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The gentlemen who assisted me were friendly and

The gentlemen who assisted me were friendly and expedient. Chargers dedicated to EVs getting serviced would be an appreciated upgrade. I look forward to when construction at the dealership is complete.

The gentlemen who assisted me were friendly and

The gentlemen who assisted me were friendly and expedient. Chargers dedicated to EVs getting serviced would be an appreciated upgrade. I look forward to when construction at the dealership is complete.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Amazing Service Dept.

Amazing Service Dept. I will definitely recommend Depaula to friends and family that are looking to buy a vehicle and to service vehicle! From a One to Ten, I give the Depaula Service Dept A Ten!

Amazing Service Dept.

Amazing Service Dept. I will definitely recommend Depaula to friends and family that are looking to buy a vehicle and to service vehicle! From a One to Ten, I give the Depaula Service Dept A Ten!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great experience staff were very professional Great

Great experience staff were very professional Great experience staff were very professional took the time to hear what I had to say a very accommodating

Great experience staff were very professional Great

Great experience staff were very professional Great experience staff were very professional took the time to hear what I had to say a very accommodating

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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The truck maintenance was taken care of in less time than

The truck maintenance was taken care of in less time than originally stated. The issues with my wheels and alignment were brought to my attention as well.

The truck maintenance was taken care of in less time than

The truck maintenance was taken care of in less time than originally stated. The issues with my wheels and alignment were brought to my attention as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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