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Right way in Tallmadge, Sold a LEMON!! I’ve had my car less than a year and it has been in the shop 6 times!! Everything from transmission, water pump... and hoses bursting while driving! I have a warranty so all repairs were covered with a $100 deductible out of pocket each time! After the 5th time I was stranded due my car breaking down I called right way and they were helpful - one time! Now my transmission is out once again and there is NOTHING they can do! They can’t switch me to a better car they can’t rent me a car or pay for my deductible! I have to suck it up!! 6x!! Six times in 9 months!! I wouldn’t recommend anyone going there for a car!!
Vance gave me excellent service getting the right car for me.Made sure I understood exactly what I was getting into to.Spent extra time with me so my financing... would be complete.very satisfied.
Very happy we found this dealer & their vehicles, online! Pleasantly surprised with the large number of vehicles to choose from! Very good prices & nice... people, that helped us find some great options for us to buy! We're going back to make our purchase, as we couldn't decide which one to buy...we loved all 3 we looked at & drove! We have already recommended this dealer, to a few family & friends, who are also looking to buy now, too, & we wanted to let other online buyers know about this dealer. Thanks A LOT, Rightway Automotive Credit!
We appreciate the kind words! Don't forget to send us your friends and family so that we may take great care of them as well!
DO NOT GO TO THIS PLACE! If I could give this business less than one star, I would. I have been a customer with Rightway for 5 years, but the current... employees and/or management that runs it now are a disgrace! In March 2019 they sold me a car, had me sign the contract and everything, but because they exaggerated the income (even though they were given the documents with the exact figures), so the finance company rescinded their approval based in an "income discrepancy." However, I was still driving the car; never was asked to return it, and the temp tags expired 4/28. They assured me they were working on it. Well, the end of April rolls around and I'm told to buy a new temp tag at the DMV, and then on April 29th, they have me come in and sign an authorization to re-run my credit. Over a month after they knew that the initial creditor pulled the approval! They did NOTHING for an entire month, all while telling me they were working on it. They assure me my payments will be either the same, if not lower. Fast forward to May 31st (Yep, still "working on it), they have me come in to sign a new contract for a new creditor/bank, and I notice the payments went up $110 AND they raised the price of the car. Not to even mention that they sold the car to me with 3 bad tires (that I had to replace), a bad rim, and a crooked hood that I was promised would be fixed. It's not June 9th and they still have nothing approved and my temp tag (that I paid for) expires on 6/10 (tomorrow). They don't return phone calls, and now I'm left in a position where I can't legally drive my car to even work! DO NOT GO TO THIS PLACE!
Emma Lachica and Tyler Booth are awesome! They really went above and beyond to meet my finance needs for the car I really wanted!
We appreciate the kind words! Don't hesitate to call or stop in if you have any questions! Thanks again!!
Awesome place to get a used ride! I worked with Kendall and Tyler and they helped me through the whole process! I would highly recommend coming to see... them. Thanks Rightway!!
Thanks Michael for the fantastic review! Hope you are enjoying your new ride, and as always feel free to reach out if you need anything!