Reviews
Write a reviewDrove just under 3 hours to dealership.
Drove just under 3 hours to dealership. They knew we would be there & what vehicle we were looking at. The car's starter or alternater was not working so car did not start. Left without buying; the vehicle looked great - the dealer was very nice - he did not have a machanic (Christmas was 4 days away).
Drove just under 3 hours to dealership.
Drove just under 3 hours to dealership. They knew we would be there & what vehicle we were looking at. The car's starter or alternater was not working so car did not start. Left without buying; the vehicle looked great - the dealer was very nice - he did not have a machanic (Christmas was 4 days away).
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
DON'T BUY A CAR HERE!!!!!!!
Don't buy a car from this lot. I bought a Hundi from them and a week later I had to replace the starter. Shortly after that driving to work the car blew a tire and when i took it to My mechanic I was told the back brakes were shot breaks calipers, drums, struts, which had been jerry rigged everything and a tire had to be replaced. I asked the Mechanic if the car was safe when I brought it he said no it wasn't. I talked to the owner of Independent and all he said that he was sorry this happened to me and I should have talked to him and taken it to his recommended Mechanic. Stay clear of them. they obviously sell junk.
DON'T BUY A CAR HERE!!!!!!!
Don't buy a car from this lot. I bought a Hundi from them and a week later I had to replace the starter. Shortly after that driving to work the car blew a tire and when i took it to My mechanic I was told the back brakes were shot breaks calipers, drums, struts, which had been jerry rigged everything and a tire had to be replaced. I asked the Mechanic if the car was safe when I brought it he said no it wasn't. I talked to the owner of Independent and all he said that he was sorry this happened to me and I should have talked to him and taken it to his recommended Mechanic. Stay clear of them. they obviously sell junk.
- Customer service 3.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Buyer Beware
Bought 2008 Subaru advertisement said runs great we test drove about 5 miles to check brakes ,steering and lights. Seemed to run good. Before 50 miles started missing and traction control light and check engine came on. After consulting a mechanic it has a blown head gasket and had been plugged with stop leak. I offered to pay towing to return it. Was told by Garold that he was just the salesman and owner was out of town til Monday. When contacted the owner said as is and no promises that it would make 50 miles. As it looks to be a cover up of safety issues. Legal action maybe only recourse.
Buyer Beware
Bought 2008 Subaru advertisement said runs great we test drove about 5 miles to check brakes ,steering and lights. Seemed to run good. Before 50 miles started missing and traction control light and check engine came on. After consulting a mechanic it has a blown head gasket and had been plugged with stop leak. I offered to pay towing to return it. Was told by Garold that he was just the salesman and owner was out of town til Monday. When contacted the owner said as is and no promises that it would make 50 miles. As it looks to be a cover up of safety issues. Legal action maybe only recourse.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Good Experience
We bought a truck from them and so far so good. The overall experience was good. We were in a hurry and they got us in and out in a hurry which is what we wanted. The kid that works there could have greeted us and when I asked to know a little about the car his reply was " what do you want to know ?'. That turned me off, but, then the owner stepped in and made us a good deal and was friendly. So , we left happy.
Good Experience
We bought a truck from them and so far so good. The overall experience was good. We were in a hurry and they got us in and out in a hurry which is what we wanted. The kid that works there could have greeted us and when I asked to know a little about the car his reply was " what do you want to know ?'. That turned me off, but, then the owner stepped in and made us a good deal and was friendly. So , we left happy.
- Customer service 3.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Don't buy anything from independent auto sales
Within six months of purchase I have had to replace a plethora of things and now the vehicle needs a new engine. I am certain they didn't check or fix anything with this car and sold it knowing what a piece of absolute garbage it is.
Don't buy anything from independent auto sales
Within six months of purchase I have had to replace a plethora of things and now the vehicle needs a new engine. I am certain they didn't check or fix anything with this car and sold it knowing what a piece of absolute garbage it is.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Rip off
We bought a Cadillac srx and they told us they had the oil change when we looked at the dip stick. All of a sudden the car started losing power and shuddering. Took it to the Cadillac dealer in CDA Idaho and they indicated that the wrong oil filter was put on. I called them and ask if they would be willing to pay the deductible and they said yes only if we give them a great review then they would give us the money. Gerald is a lier and so is the owner. Give us a review for your deductable, sounds like extortion to me.
Rip off
We bought a Cadillac srx and they told us they had the oil change when we looked at the dip stick. All of a sudden the car started losing power and shuddering. Took it to the Cadillac dealer in CDA Idaho and they indicated that the wrong oil filter was put on. I called them and ask if they would be willing to pay the deductible and they said yes only if we give them a great review then they would give us the money. Gerald is a lier and so is the owner. Give us a review for your deductable, sounds like extortion to me.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
They will take advantage of you
My wife and I were looking at a 740i that they have for sale, we initially liked the car however the car didn't have the turn signal stalk, and some other electrical issue as to be expected with an older vehicle. We haggled a little over the inital price after explaining that we only have $2000 for everything including licensing and taxes. The price of the repair (which they took $50 dollars off the car) is well over $250 and that's just so the blinkers will work. After having the weekend to think it over I went back hoping to get my $100 dollars back. I was lightly chuckled at then told it's non refundable. Well good for you, you took advantage of people who didn't know better. My wife and I will now continue our search with a little less money but a lesson learned. Please don't shop here.
They will take advantage of you
My wife and I were looking at a 740i that they have for sale, we initially liked the car however the car didn't have the turn signal stalk, and some other electrical issue as to be expected with an older vehicle. We haggled a little over the inital price after explaining that we only have $2000 for everything including licensing and taxes. The price of the repair (which they took $50 dollars off the car) is well over $250 and that's just so the blinkers will work. After having the weekend to think it over I went back hoping to get my $100 dollars back. I was lightly chuckled at then told it's non refundable. Well good for you, you took advantage of people who didn't know better. My wife and I will now continue our search with a little less money but a lesson learned. Please don't shop here.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Unfortunately the car was sold the day before
Their response to our emails were very prompt and polite unlike AutoNations. I was unfortunate that the vehicle was sold prior to our inquiry and that there wasn't another that matched our requirements.
Unfortunately the car was sold the day before
Their response to our emails were very prompt and polite unlike AutoNations. I was unfortunate that the vehicle was sold prior to our inquiry and that there wasn't another that matched our requirements.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great Experience!
I bought my first truck from here, and it is amazing! Yes, a little dusty, and some cosmetic work needs to be done, but it runs and drives great! Garold, the sales manager, explained everything I needed him to, made sure I was comfortable with signing everything, and has a good sense of humor. Doesn't make things awkward or anything. The whole experience was great. Even after I bought the truck, I needed to do a little work on it and Garold helped me figure it out on his own time!
Great Experience!
I bought my first truck from here, and it is amazing! Yes, a little dusty, and some cosmetic work needs to be done, but it runs and drives great! Garold, the sales manager, explained everything I needed him to, made sure I was comfortable with signing everything, and has a good sense of humor. Doesn't make things awkward or anything. The whole experience was great. Even after I bought the truck, I needed to do a little work on it and Garold helped me figure it out on his own time!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to submit a review, Joseph! We're glad that truck is working well for you.