Volkswagen of Marietta

4.4 out of 5 4.4
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 8:00 AM - 4:00 PM

Volkswagen of Marietta Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2017

Everyone here at Volkswagen of Marietta is determined to prove that there is still honesty and integrity in the Automoti

...

ve Industry. Our Business Model is based solely on the idea that Customer Service is priority one and it starts with full transparency. Whether it's your initial shopping experience or a visit with our Parts & Service Department, our commitment level is apparent from the General Manager to our Porters. We are happy to service Marietta, Kennesaw, Lithia Springs, Alpharetta, Roswell, Chamblee, and all other areas of Atlanta.

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
48 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 7, 2020

    This was the best car buying experience I’ve ever had. Ramazan was our salesperson, and he was exceptional. He was knowledgeable and extremely helpful... without being pushy. We’ll be back!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 7, 2020

    Great experience! Chris So made the process very easy to buy the car from out of state. He was very knowledgeable and a true professional.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • December 3, 2019

    I was very pleased with my purchase. They was honest about everything. And they really care about your needs and the quality of the car they put you in.... Thanks so much for being so concerned about your purchase.

    5.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    August 3, 2020

    Service folks were nice and had previously helped me replace a side mirror. Took 2013 Tiguan in for check engine light and was quoted a $4,000 list of... repairs. Seems excessive for a car that probably is only worth $7,000.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 3, 2020

    Went in looking for a used car. Salesman explored all of my options and found a better deal on a new one. Great experience, in and out in about 2 hours.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    July 25, 2020

    I got my 2017 Volkswagen Jetta leased car serviced at Volkswagen Marietta in May 2020 for its 40k maintenance. They kept my car overnight and didn’t notify... me. This was during covid-19, so they couldn’t give me a loaner car. I had to have my boyfriend take me to work and to use lyft rides to get my car back. I complained and voiced my concern with the general manager who gave me a significant discount. Two months later the EPC light came on in my car. I took it for repairs to the same dealership the next day who quoted me $700 for repairs. I received a letter in the mail before this stating this dealership would buy my current Volkswagen and refund me the maintenance I paid on the last car plus the friends and family discount if I purchased a new vehicle there. I purchased a new 2020 Volkswagen Jetta vehicle that day and didn’t have to pay the maintenance fees on the 2017 Jetta. They also got a white Jetta from the union city dealership for me. In addition I don’t have to make the first payment until September 2020. I do however think this dealership performed poor maintenance on my 2017 jetta which caused it the EPM light to come on. This has never happened with any Jetta I’ve had before. I plan to take my new Jetta to the Jim Ellis Kennesaw location to receive better service and maintenance which will ensure extended life of the car. I would not recommend Volkswagen Marietta to anyone I know, but I will recommend Volkswagen as a car.

    3.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 17, 2020

    Amazing customer service! Awesome awesome awesome Looking forward to getting my car serviced there again. The staff is amazing to work with!!! So... happy with my car

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 16, 2020

    purchased car here. Then scheduled service for a later date. Service was completed and received my car back in a timely manner. Had to come back for additional... service because a part wasn't available and the person doing body work wasn't available. Facility is clean and staff is professional.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 15, 2020

    I am very happy with my experience at VW Marietta. I would highly recommend this dealership. They were extremely patient with me and i feel like they... went above and beyond to get me the car i wanted! Thank you Chris!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 15, 2020

    Car was not starting after getting a jump. They did a quick test and was able to replace the battery quickly. Quick, friendly, and clean service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews