Reviews
Write a reviewMegan
Purchased two vehicles from Megan and Lucky in the past when no one else would give us a chance. Would consider next vehicle from them.
Megan
Purchased two vehicles from Megan and Lucky in the past when no one else would give us a chance. Would consider next vehicle from them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
upset
I was led to believe that the vehicle had been checked over by a competent mechanic. To be fair, I should have test driven it much more than I did to discover the flaws before I purchased it. On the way home I discovered several shortcomings. I called immediately and was led to believe that they would take care of it. Hindsight is 20-20. I should have turned around and taken it back. Approximately $1050 repairs later (They say they will cover $300) the vehicle will be in the shape that I would have expected it to be when I bought it. Sorry, I cannot recommend. Test drive very carefully if you must buy from this organization. I will not be a repeat customer. - Update, a few weeks later, I am now up to about $1500 in repairs. Megan told me on the phone they would cover $300 as I mentioned before. Okay, they sent me a check for $300. Then they emailed saying that there was a mistake and I should send the check back. Waiting to cash the check, I have asked three times on email and at least three attempted phone calls (they are to busy to call me back) to ask what is the "mistake"? A week has passed since the last email seeking clarification. No response. Amazing.....??? Months later I finally deposited the $300 check....you guessed it...it bounced. NEVER again.
upset
I was led to believe that the vehicle had been checked over by a competent mechanic. To be fair, I should have test driven it much more than I did to discover the flaws before I purchased it. On the way home I discovered several shortcomings. I called immediately and was led to believe that they would take care of it. Hindsight is 20-20. I should have turned around and taken it back. Approximately $1050 repairs later (They say they will cover $300) the vehicle will be in the shape that I would have expected it to be when I bought it. Sorry, I cannot recommend. Test drive very carefully if you must buy from this organization. I will not be a repeat customer. - Update, a few weeks later, I am now up to about $1500 in repairs. Megan told me on the phone they would cover $300 as I mentioned before. Okay, they sent me a check for $300. Then they emailed saying that there was a mistake and I should send the check back. Waiting to cash the check, I have asked three times on email and at least three attempted phone calls (they are to busy to call me back) to ask what is the "mistake"? A week has passed since the last email seeking clarification. No response. Amazing.....??? Months later I finally deposited the $300 check....you guessed it...it bounced. NEVER again.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great to work with!
Great value and service from them! I will be back and have recommended them to others already!
Great to work with!
Great value and service from them! I will be back and have recommended them to others already!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase