Reviews
Write a reviewI visited four dealerships (from small to corporate) the
I visited four dealerships (from small to corporate) the day I purchased from Germany Auto Bros. The Honda CR-V I purchased was not one I had seen online, but when I test drove it I knew it was what I was looking for. Tony was easy to work with, willing to negotiate to a competitive price, and asked what he could do to get my business that day. There was no sales pressure, but great customer service. Germany Auto Bros is by far the best family-owned dealership I visited. The vehicles I looked at were clean and in excellent condition. I would recommend this dealership to my own Grandmother.
I visited four dealerships (from small to corporate) the
I visited four dealerships (from small to corporate) the day I purchased from Germany Auto Bros. The Honda CR-V I purchased was not one I had seen online, but when I test drove it I knew it was what I was looking for. Tony was easy to work with, willing to negotiate to a competitive price, and asked what he could do to get my business that day. There was no sales pressure, but great customer service. Germany Auto Bros is by far the best family-owned dealership I visited. The vehicles I looked at were clean and in excellent condition. I would recommend this dealership to my own Grandmother.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Friendly but slow after I got home had to have a complete
Friendly but slow after I got home had to have a complete brake job it was not safe to drive they should check things like that. I let them know but they don't seem to care about safety,it should have been fixed before it was sold
Friendly but slow after I got home had to have a complete
Friendly but slow after I got home had to have a complete brake job it was not safe to drive they should check things like that. I let them know but they don't seem to care about safety,it should have been fixed before it was sold
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Not very excited to sell a car.
Not very excited to sell a car. Gave us the keys and walked away. Didn't talk about the car, just showed the Carfax. Didn't pull the vehicle out for us and it was placed in a very narrow spot with a curb next to it and cars parked closely behind it. Finally inched it out so my husband could get in and the passenger door would not open. We promptly returned the keys, and she said "oh yeah, he's worked on that 2-3 times". Worst sales experience of my life. Drove into Toyota lot next door and bought a vehicle that day.
Not very excited to sell a car.
Not very excited to sell a car. Gave us the keys and walked away. Didn't talk about the car, just showed the Carfax. Didn't pull the vehicle out for us and it was placed in a very narrow spot with a curb next to it and cars parked closely behind it. Finally inched it out so my husband could get in and the passenger door would not open. We promptly returned the keys, and she said "oh yeah, he's worked on that 2-3 times". Worst sales experience of my life. Drove into Toyota lot next door and bought a vehicle that day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
One of the best car buying experiences
Germany Auto Brothers and team were both excellent, they could not have been nicer to deal with processing the transacting for my car. I had a wonderful experience and even the conversations passing the time was enjoyable with them both. A+++++
One of the best car buying experiences
Germany Auto Brothers and team were both excellent, they could not have been nicer to deal with processing the transacting for my car. I had a wonderful experience and even the conversations passing the time was enjoyable with them both. A+++++
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Had a great experience!!
A solid buying experience of two family cars at Germany Auto Brothers. The vehicles are prepared to an incredible level of quality, priced competitively, and I found to be very straightforward and trustworthy. We had a couple of minor issues post purchase which were dealt with responsively and without fuss, a testament to the business ethics and professionalism.
Had a great experience!!
A solid buying experience of two family cars at Germany Auto Brothers. The vehicles are prepared to an incredible level of quality, priced competitively, and I found to be very straightforward and trustworthy. We had a couple of minor issues post purchase which were dealt with responsively and without fuss, a testament to the business ethics and professionalism.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Truly recommend this wonderful team
I had the pleasure of dealing on my recent purchase of a Mercedes GLA ... communication was excellent, service was impeccable and being someone who knows very little about cars, he gave me the assurance that I needed in making my final decision. It was an effortless transaction and the vehicle is in fantastic condition with a 12 month warranty. Would highly reccomend visiting, will definitely be back for my next purchase in the future.
Truly recommend this wonderful team
I had the pleasure of dealing on my recent purchase of a Mercedes GLA ... communication was excellent, service was impeccable and being someone who knows very little about cars, he gave me the assurance that I needed in making my final decision. It was an effortless transaction and the vehicle is in fantastic condition with a 12 month warranty. Would highly reccomend visiting, will definitely be back for my next purchase in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great service and great used cars
We had a great experience at Germany Auto Brothers, the team deliver great customer service and the vehicles are all immaculate. Would definitely recommend if you're in the market for a quality used car.
great service and great used cars
We had a great experience at Germany Auto Brothers, the team deliver great customer service and the vehicles are all immaculate. Would definitely recommend if you're in the market for a quality used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nice customer service
Best service in town. These guys are the best in business, they have towed my car and the pay great rates as compared to others. I was very hapy with their service and totally recommend them to anyone who is thinking of getting rid of their registered or unregistered vehicles. Totally worth it.
Nice customer service
Best service in town. These guys are the best in business, they have towed my car and the pay great rates as compared to others. I was very hapy with their service and totally recommend them to anyone who is thinking of getting rid of their registered or unregistered vehicles. Totally worth it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good customer service and better deal
Highly recommend Germany Auto Brothers and his team at three places and they gave me the best price for my car, and the quickest Germany Auto Brothers Really good communication by phone and text. Then, the driver was delayed, and I couldn't be there to meet him. So he made payment by bank transfer before Germany Auto Brothers even took place, in good faith. I would use these guys again,
Good customer service and better deal
Highly recommend Germany Auto Brothers and his team at three places and they gave me the best price for my car, and the quickest Germany Auto Brothers Really good communication by phone and text. Then, the driver was delayed, and I couldn't be there to meet him. So he made payment by bank transfer before Germany Auto Brothers even took place, in good faith. I would use these guys again,
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best company for selling cars
Very fast and efficient service, I text them about my old car to sell it and they gave me a price, i accepted after 1 hour they picked up.
Best company for selling cars
Very fast and efficient service, I text them about my old car to sell it and they gave me a price, i accepted after 1 hour they picked up.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase