The experience I had at Village Cadillac was excellent. Debbie Henry is very good at her job. She knows your product inside and out. Debbie is a true... professional. Your service techs are excellent as well, they have been trained well. Thanks again to Debbie.
Very pleased with the service at Village Cadillac - A Warm greeting and excellent service - Thank you Debbie Henry!
A warning message popped up. I called Service and spoke to Nicholas who said to “...bring it in at my convenience” and he would attend to it. As it turned... out, the message went away but I took the SRX in anyway and received assistance.
Friendly and capable staff. Great facilities. Wide range, styles of vehicles available.
They have achieved the reputation of satisfying Every customer.
Excellent customer service..I was even introduced to RICH, the technician
Had my XTS flatbedded to Village Cadillac in Homosassa Florida. Initially spoke and worked with Nick. He set up a loaner for me so I could be on my way.... Debbie called with updates on the car . The job was complete in 2,days (parts ordered) and my wife picked it up. Great job, thanks !
Never responded to inquiry on used truck....................................................
I don’t usually write reviews, but this time I’m making an exception. I just closed a deal for a used Volkswagen GTI with John DeLoach of Village Cadillac... in Homosassa, FL. The reason for the exception is that the experience was unbelievable, and I mean that in a good way. The process of buying cars, especially used cars, tends to be unpleasant at best, and at times can get to be downright brutal. I can remember the first used vehicle that I purchased; I had no idea what I was doing. Two veteran salesmen saw me coming from a mile away, grabbed their cudgels, and got to work. I paid for the beating that I received that day for years. I’ve come a long way since those days, which makes me appreciate the qualities that John DeLoach of Village Cadillac in Homosassa, FL brings to the table all the more. Outgoing and ever-genial, John was born to sell cars. He loves his job! He is himself a car enthusiast, so he knows his facts. He knows why the manufacturer has made certain decisions and what the implications of those decisions are for the buyer. Raised in a military family, John is respectful, patient, and astonishingly honest, almost to a fault. John has a pleasant demeanor, is quick to laugh, is never mean or biting, and never misses a beat if your behavior should slip a bit during negotiation. John realizes that your time is valuable and he doesn’t waist it. All of these qualities together made the negotiation for the GTI a pleasant experience, instead of the usual dread and loathing. When the deal was closed, I walked away pleased, not only with the final terms, but because of what John brings to the table, I actually enjoyed the process! Highly recommended!