Reviews
The Service work was done right!was finished in a manageable time and handled well. Thanks
The Service work was done right!was finished in a manageable time and handled well. Thanks
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much, 144whomas. We appreciate your support and feedback. Thanks for allowing us to earn your business. Let us know how we can further serve you. Transwest Ford
Just a little history. I was Fremont Ford customer before the transition to Transwest. After the transition to Transwest, I took my truck in (it was a Monday morning, busy time), for a service. Walked into the service area, and there were 5 people behind the counter. 3 looking a 1 screen, and 2 on separate screens. Walked in, nobody looked up from the screen, and said good morning----we'll be with you in just a minute. After a while I left, and hadn't been back. Came back because I saw the truck I bought online, and it was exactly what I wanted. I could have had someone look for one, but they wouldn't have found the configuration I wanted. I always thought it ironic that the oil change lane was called "Quick Lane". Last time I was in(Transwest Ownership), lady in service did talk to me, and offered to make an appointment for service the next week. In the "purchase or lease" section below, how can you answer a question with an "OR" with a Yes/No?
Just a little history. I was Fremont Ford customer before the transition to Transwest. After the transition to Transwest, I took my truck in (it was a Monday morning, busy time), for a service. Walked into the service area, and there were 5 people behind the counter. 3 looking a 1 screen, and 2 on separate screens. Walked in, nobody looked up from the screen, and said good morning----we'll be with you in just a minute. After a while I left, and hadn't been back. Came back because I saw the truck I bought online, and it was exactly what I wanted. I could have had someone look for one, but they wouldn't have found the configuration I wanted. I always thought it ironic that the oil change lane was called "Quick Lane". Last time I was in(Transwest Ownership), lady in service did talk to me, and offered to make an appointment for service the next week. In the "purchase or lease" section below, how can you answer a question with an "OR" with a Yes/No?
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- 4.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your 4-star review, [email protected]. We appreciate your honest feedback. We are always striving to improve our customer service. Thank you for your business. Let us know how we can further serve you. Transwest Ford
Daniel Rameriz was very easy to work with and very informative. He answered all of f our questions and made sure we a good understanding of our new vehicle
Daniel Rameriz was very easy to work with and very informative. He answered all of f our questions and made sure we a good understanding of our new vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your review, mcnurlc. We appreciate hearing about your experience with our team. Daniel does a tremendous job at helping customers through the buying process. Thank you for your business Transwest Ford
I quite enjoyed my experience buying a vehicle here. Daniel was by himself on a Friday before a holiday. And yet, he was able to help several customers at the same time while remaining pleasant. I would definitely reccomend to anyone shopping for a vehicle that Daniel help them. When I am next in the need of a vehicle, I will start my search right here. Thank You.
I quite enjoyed my experience buying a vehicle here. Daniel was by himself on a Friday before a holiday. And yet, he was able to help several customers at the same time while remaining pleasant. I would definitely reccomend to anyone shopping for a vehicle that Daniel help them. When I am next in the need of a vehicle, I will start my search right here. Thank You.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the stars, badczech70! Providing high-quality service is our top priority, and we are pleased that Daniel was able to work with you. Your business is greatly appreciated, and we look forward to your next visit! Transwest Ford
I've been in a couple times to see about getting a different vehicle. The most impressive thing to me was my trade in evaluation. I always expect a low ball offer. Both times in the last year, they offered me more for my trade than I expected to get after a fight. It was refreshing, but also sad....I didn't get to negotiate. The offer was too good. This time I did pull the trigger and made purchase. My excellent trade allowed my new car payment to be the same as what I traded it! Michael, my sales guy was great. It was a painless and efficient process. When does that happen at a dealership!
I've been in a couple times to see about getting a different vehicle. The most impressive thing to me was my trade in evaluation. I always expect a low ball offer. Both times in the last year, they offered me more for my trade than I expected to get after a fight. It was refreshing, but also sad....I didn't get to negotiate. The offer was too good. This time I did pull the trigger and made purchase. My excellent trade allowed my new car payment to be the same as what I traded it! Michael, my sales guy was great. It was a painless and efficient process. When does that happen at a dealership!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the sincere review, cemerick1. We're so glad to hear it!! It is our goal to help our customers find the Ford that meets their needs and wants for their lifestyle! It's truly a team effort. We look forward to working with you in the future! Sincerely, The Transwest Family
Sunshine and Transwest have been the best and easiest to work with. Thank you for helping make it easy to get a new truck.
Sunshine and Transwest have been the best and easiest to work with. Thank you for helping make it easy to get a new truck.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
What a great testimonial, cash.isbell19. We couldn't do it without great team members like Sunshine! She's friendly, knowledgeable, and willing to help customers like you find exactly what you're looking for. We look forward to working with you again soon! Transwest Ford
Very polite and courteous. Easy to work with. Answered all my questions. Cleaned the vehicle twice.
Very polite and courteous. Easy to work with. Answered all my questions. Cleaned the vehicle twice.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for saying so, Cl1coop1. We strive to provide friendly, fast service to get you back on the road. We will share your kind compliments with Daniel and the rest of our service team. Thank you for your business. Transwest Ford
TransWest was able to get my 2019 ford expedition in and fix the problem right away
TransWest was able to get my 2019 ford expedition in and fix the problem right away
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the compliments, Whitney021099! We want you to make your service experience as enjoyable as possible, with a great staff working to get you back out on the road! We are proud to be your hometown Ford Dealership. Thank you for your business. Transwest Ford
Fast and great communication on purchasing a vehicle. Every question was was answered and Michael went out of his way to make the purchase happen.
Fast and great communication on purchasing a vehicle. Every question was was answered and Michael went out of his way to make the purchase happen.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the stars, Walton1219! Providing high-quality service is our top priority, and we are pleased that Michael and Colline were able to work with you. Your business is greatly appreciated, and we look forward to your next visit! Transwest Ford
We've dealt with Drew Allen at Transwest and it's been out pleasure. We got the pleasure of working with Dan & having a long talk with Brian about collective cars. If you want a no pressure experience I strongly recommend. We didn't actually go there to buy a vehicle, we went there to sale our car. They were so willingly helpful I felt like supporting the business further was something I wanted to do. Thank you all, it was a pleasure.
We've dealt with Drew Allen at Transwest and it's been out pleasure. We got the pleasure of working with Dan & having a long talk with Brian about collective cars. If you want a no pressure experience I strongly recommend. We didn't actually go there to buy a vehicle, we went there to sale our car. They were so willingly helpful I felt like supporting the business further was something I wanted to do. Thank you all, it was a pleasure.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind compliments, Andrew. We will be glad to share your feedback with Drew, Brian, and Daniel on their outstanding service. What a team effort! Thank you for your business. Transwest Ford