Blaise Alexander Ford of Mansfield

Reviews

2.9 out of 5 2.9
8 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    November 2, 2018

    My salesman was Peter Flisock. He was great through out the whole process. Got me the perfect truck for my needs and listened to what I wanted. Made the... buying process painless. Highly recommend this dealership and salesman.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 4.0 out of 5
    October 28, 2018

    My salesmen were extremely nice and very helpful! I had Chad and Teddy as salesmen. Both have helped me get the car I wanted and needed. The price of my... Durango was extremely good.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    October 24, 2018

    My sales man Peter Flisock was super helpful. He put me in the right direction to help me find my perfect car. I was very happy with his service! Our family... has bought a number of cars from Mr. Flisock and we will refer others to him when car shopping.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    October 17, 2018

    This place is a scam. They have vehicles listed in inventory they have already sold and just happen to forget to tell the customer who is driving from... 2 hours away that they sold it already. I set up an appointment to look at a specific truck only to drive there and have a sales person tell me “ oh, yea, we sold that last week.” Well why has someone from the dealsership been emailing me about it up until the morning I drove to see the truck if you’ve sold it already? The answer I got was “Well, we have over 1700 vehicles here.” They’ll try and pull you in and sell you anything once you’re there, even if you have something specific in mind. Buyer beware. Place is a joke.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 16, 2018

    After my initial visit to the Deaelership the price increased twice with no explanation. 2 hour round trip drive. Making the drive to Alexander Ford is... not worth it. Save your gas. Not worth a 10 minute drive. After looking at other reviews I see I’m not the only unhappy customer

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 8, 2018

    Worst place ever don’t trust these people they could care less about you your family or your money there not who they say they are believe me

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 2, 2018

    I'll start with, it is amazing how one act, one person can make a complete difference in your experience. Blaise Alexander Ford of Mansfield has an amazing... GM! There were some hiccups with my purchase experience, which lead to me leave a one star rating. However, Doug Hillyard, the GM made all the difference in the world. I live an hour and half away from this dealership and I will definitely be back to do business with them! So, if you're in the market for a new or used car, this is the place to go. We got a good deal on a nice truck (FYI that was before any hiccups). They have some nice inventory at reasonable prices. Ask for Doug and tell him Anna from Ithaca sent you!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    March 1, 2018

    I would say go somewhere else. Found a 2012 truck on line, with low mileage, nice price. On Monday we take the HOUR AND A HALF drive to go check it out.... We find the truck, salesman jokes about the service manager or whomever using the vehicle as their own. Which was apparent by the inside. Dog hair all over the back seat. Kids drawings in the pocket. Straw wrapper on the floor (which I picked up and put in center console). You could tell that this truck was being used. What further cemented it was the mileage from the listing vs the odometer was almost 1,000 miles more. No biggie, let's take her for a spin. Husband loves it and we decide to buy it. So, come Wednesday we go in to sign the paperwork 2 hours later we finally can leave. At this point I'm tired!!! 1.5 hours for waiting on paperwork is tiring and boring!!! The truck is out front waiting, I figured it's all ready to go. Now mind you I have purchased at least 7 brand new vehicles and 6 used ones over my lifetime. Every dealership has made that car shine on day of pick up. So, silly me, I assume (we all know that danger) this dealership does the same. I get in my car & drive away. My husband gets in the truck. My husband, not wanting to cause a scene says nothing. That truck was as gross as it was the day we test drove it!! For god sake, the straw wrapper was still in the console!! All they did was wash the outside & armor all the floor mats!! I took pictures & notified them that I was not happy. They said "oh bring it back we'll clean it up for you & give you a free oil change" Um hello, they know we love an hour and a half away!! I ask for them to at least consider my drive time, my gas, my mileage etc for coming the hour & half, wait for them to clean it, then drive home, and to please contact a local dealership around me to complete a job that should have been attended to during the two days they had to prep it. Their response...crickets!! So, be warned future buyers. Customer service and customer consideration is not their forte.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?